SCALE MODELINGENGAGE USERS HANDS-ON FOR FEEDBACK AND CONCEPT IMPROVEMENT

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WHEN NEEDED RATIONALE

SCALE MODELING

Forces to ‘think with both hands’ and

will release new creative juices

Gets a user/expert to engage with the

concept first-handedly to solicit direct

feedback

Allows for testing and failing rapidly

and cheaply in a safe and fun setting

I want to work

with my hands

I need a

tangible

manifestation

I want direct

feedback

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ESSENCE POINTERS

SCALE MODELING

Engage users

hands-on for

feedback

and concept

improvement

Build a quick & dirty ‘mash up’ using e.g.

LEGO

Avoid a ‘mash up’ that is too polished. Users

may assume it is the final version, blocking

feedback

Create different versions to parallel test

different options within the concept that

remain undecided

Let go of your prototype(s), physically and

mentally. Don’t defend it, invite users to

actively play with your creation

Solicit feedback and capture it on the 2x2

Feedback Capture Grid: plusses, minuses,

questions, ideasSource of Inspiration: IDEO method cards; Stanford d-school

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