Upload
hevenly2004
View
1.015
Download
3
Embed Size (px)
DESCRIPTION
Overview
Citation preview
Managed Services for Enterprise Business Transformation
Presentation to <CUSTOMER>
Confidential and Proprietary
About Sacrum
2
Market Focus Deliver complex IT and Business Transformation solutions to enterprise customers
Presence Headquartered in California with delivery centers in Glasgow, UK; Shenzhen, China and Bangalore, India
Business Experience Over four (4) years of successful delivery of IT services, BT services and software project development experience in global markets
Strengths / Successes ISO 9001 certified. CMM certified. 100% referencible customer deployments.
Confidential and Proprietary
How Customers Rank Us ?
3
“It is not just about cost
– we want our service
partners to provide
innovative, high quality
services with a high-
degree of flexibility
Confidential and Proprietary
Services Value Chain
Develop and Manage Products
Support and Manage IT Back-Office
Acquire and Manage Customers
Customer Support
Pre-Sales Support
Channel Support
Technical Support
Quality Testing
Product Design
Product Development
Product Sustenance
Revenue - Generation
IT Infrastructure Support
IT Consulting Services
IT Application Support
Vertical – Industry Services
IT Application Dev.
Interactive Media
Financial Services
Healthcare
Customer Business Drivers
Improve customer acquisition and satisfaction, while keeping low costs
Launch high quality products faster
Reduce costs and improve the efficiency of back-office operations
Improve efficiency of business process operations
Why Sacrum?
Our Services
Confidential and Proprietary
Customer Examples
5
Life Sciences Tech & Telco Financials Games & Media
Energy
Confidential and Proprietary
ENTERPRISE APPLICATIONS &INFRASTRUCTURE SOLUTIONS
Confidential and Proprietary
OperateImplementConsult
Our IT Services Portfolio
Web ServicesIntegration
Enterprise Applications
Business TechnologyPractice
Enterprise Applications & Infrastructure Solutions
Business Process Management
Customer Relationship
Mgmt
Enterprise Resource Planning
Business Analysis
Training and Education
Functional Design
Process Optimization
Business Architecture
Legacy Migration Services
Application Performance Improvement
Application Maintenance
ApplicationManagement
Server Management
Database Management
Network Management
InfrastructureManagement
Product Lifecycle Management
Storage Management
Security Management
Compliance Management
Technology Upgrade Services
Business Intelligence
Solution Framework
Consult• Process• Infrastructure• Automation• Engagement Model• Organization
Onsite / Offsite Consultants
OffshoreConsultants
End-to-end ownership of Solution Implementation
Implement
Operate
Confidential and Proprietary
Consulting Services
• Developing the business- IT portfolio architecture that meet client’s business and IT objectives and optimize their resource and financial constraints
• Re-architecting legacy solutions to meet availability, capacity, manageability, performance, security and scalability requirements
Business Analysis
Consulting Portfolio
Business Architecture
Process Optimization
Functional Design
Training & Education
Confidential and Proprietary
• Delivering clients the most effective blend of onsite, offsite, and offshore resources
• Leveraging our existing assets, development frameworks and reference architectures
• Partnering with ISVs for outstanding tools and delivery excellence
• Incorporating industry standards into our solution design expertise and delivery models
ERP Services(Oracle, SAP & Microsoft)
CRM Services(Oracle, Salesforce, RNow)
BPM Services(WebMethods)
ApplicationManagement Portfolio
Web Application & Integration
Application Management Services
Confidential and Proprietary
Infrastructure Management Services
• Managing disparate production instances and architectures through a vendor-neutral approach
• Facilitating higher availability and performance through proactive monitoring and end-to-end problem resolution
• Ensuring regulatory compliance of IT/Business architecture against standards like SOX, HIPAA, SAS 70, BS 7799, COPA, and Homeland Security
• Implementing best practices in service management using industry standards such as ITIL/ITSM
Server Management
Network Management
Cloud Management
Operations Portfolio
Storage Management
Security Management
Compliance Mgmt
Confidential and Proprietary
Technology Expertise
Confidential and Proprietary
Program Governance
SacrumCIO Office
Executive Sponsor
Executive Sponsor
LOB- IT Project Teams
Project Sponsor
Project Team
IT PMOIT Architecture Account
Manager
Project Managers
Business-IT Consulting
Team
Application Development
Team
Application Testing and
Release TeamProject Team
Business AnalystTechnical/IT Analyst
PMO
Executive Steering Team
Account Management Team
Project Delivery Team
Confidential and Proprietary
Program Lifecycle
Business Planning1
Design/ Development2 Testing/QA and
Release3
Business Assessment Requirements Definition Roles/Responsibilities Establish Program Management Office
Architecture Design Functional Specifications Coding and Development
Unit Testing Integration Testing Program Release and Training
Ongoing Change Mgmt
Confidential and Proprietary
We are here to help you win !
Sacrum Inc.One Embarcadero CenterSan Francisco, CA 94111
Elisa [email protected]
(562) 392-2079