Upload
informa-australia
View
229
Download
1
Tags:
Embed Size (px)
Citation preview
Campus Security “The Challenge”
Meeting Organisational and Community Expectation Today and Beyond
An overview of Monash University’s Security Services vision, model and
operation:
• Aligning security services with organisational plans
• Achieving an effective service capability
• People and technology
• Communication and relationships
Russell Gammie, University Security Manager, Monash University
• Established in 1958
• One of Australia’s largest universities
• Youngest member of the Group of Eight (the coalition of
Australia's preeminent research-intensive universities).
• 83rd on the Times Higher Education World University
- Best Global Universities Ranking 2014/15.
• 270,000 Monash graduates around the world
Monash University
Monash University
Student Enrolments:
64,847
Academic & General Staff:
14,409
ITALY,
Prato CentreINDIA, Monash
Academy
MALAYSIA
campus
AUSTRALIA
Berwick campus
Caulfield campus
Clayton campus
Parkville campus
Peninsula campus
SOUTH AFRICA
campus
CHINA, Joint
Graduate School
Evolution of Tertiary Security • Growing value and increasing operational complexity of tertiary environments
• Aside from teaching, research and offices they include retail, commercial, sport
and recreational, entertainment, public transport, roads and parking, industrial
and residential environments that integrate with surrounding communities
• Competitive high stakes industry
• Reputation and Success extremely important
• Campus Communities thrive with Cultural, Political, Religious and Social
diversity some of which are grappling with cutting edge changes
• High stress environments, often targets of protests, criminal activity and acts of
violence
• Likelihood + Consequence = developing capacity to protect University interests
• Less reliance on external emergency
services
• Increased professionalism, industry
standards & regulation - image
• Communicating better with our
management & community
• Universities better recognise the role,
capability & value of their security in
protecting the organisation
Aligning security services with
organisational plans
• University Strategic Plan -Focus Monash
2015-2020
• Faculty & Divisional Plans FSD
• FSD – Services Plan - includes Security
• Personal Development Plans - everyone
Monash University Strategic Plan
2015-2020
Mission
Through excellent research and education, Monash will discover,
teach and collaborate with partners to meet the challenges of the
age in service of national and international communities.
Vision
Monash will strive to achieve excellence in research and
education, built through a deep and extensive engagement with
the world, to serve the good of our communities and environment.
Monash University Strategic Plan
2015-2020
• Infrastructure: World-class infrastructure
• Building strength, networks and scale across campuses and faculties
to ensure they respond to the issues and opportunities of our region
and the world.
• Encourage greater student mobility, physical and virtual, and increase
interaction between students from different countries.
• Develop and reinforce student communities, increasing opportunities
to live on campus
Monash University Strategic Plan
2015-2020
• Encourage interaction and innovation through effective digital
environments and through well-planned campuses featuring …..
thriving social and cultural life.
• Open the life of our campuses to the surrounding community
• Build enduring partnerships with industry, government and other
organisations …..for the betterment of our communities.
• We will ensure our internal structures make it easy to collaborate with
us.
Monash University Security Services
vision, model and operation
1. Aligning security services with organisational plans
Aligning security services with
organisational plans
Operational Plan 2015
• More proactive strategic planning
• More efficient processes, systems and services
• Effective partnerships
• Simpler pathways
• A stronger, more cohesive Division
• Environmental Sustainability
• Social Inclusion
• Our people
Monash University Security Services
vision, model and operation
1. Aligning security services with organisational plans
2. Achieving an effective service capability
Achieving an effective service capability
– Senior Management Support
– Funding
– Appropriately trained staff
– Clearly defined role and responsibility
– Intelligence based practices
– Equipment
– Technology
– University Security Policies
– Contractors
– Standard Operating Procedures
Monash University Security Services
vision, model and operation
1. Aligning security services with organisational plans
2. Achieving an effective service capability
3. People and technology
People and technology
(People)
People and technology
(Technology)
• $7M – value of our network.
• Size of our network
• 15,000 Alarm Monitoring devices
• 2,500 Access Control doors
• 7 Nodes (servers)
• 191 panels
• 1024 4DC/DGP panels
191 Panels
1024 4DC/DGP Panels
7 Nodes(Servers)
Access Control / Alarm Monitoring
High Profile Sites
Comm Bank 2500 panels
NAB 1000 panels
Coles Group 1000 panels
Woolworths 1000 panels
Harvey Norman 500 panels
Education Sector 1500 panels
Sydney Water 450 panels
Implementation Controls
• University Policies - network ownership
• Integrated into the project planning & delivery
process
• Electronic Security Specifications
• Additional Integrator Training
• Authorised/Approved Installers
• Quality Inspections at handovers
Monash University Security Services
vision, model and operation
1. Aligning security services with organisational plans
2. Achieving an effective service capability
3. People and technology
4. Communication and relationships
Communication and relationships
• Creating awareness
– Internal & external networks
– Targeted Communications
– University Community interaction
– Events (o-week etc)
• Embedding security into University processes
– Building Infrastructure
– Travel assessment & crisis support
ACCOUNTABILTY
OUR CORE VALUES
Compliance HOW OUR INTERNAL CAPABILITY TO
FULFIL OUR PLAN
MEASURESHOW WE MEASURE THE
EFFECTIVNESS OF OUR CAPABILITIES
KPI
Annual
Reports
Client surveys Benchmarking against best practice
Internal Audits
External Audits
Compliance
Proactive
approach
More Efficient Processes,
Systems and Services Effective Partnerships Our People Sustainability Social Inclusion
Our Strategic Principles
HOW OUR INTERNAL CAPABILITY TO
FULFIL OUR PLANConduct investigations – criminal, security & misconduct
Collect, Collate & evaluate information (intelligence capacity)
Manage and respond to incidents, events & emergencies
Provision of 24/7 control room operations
Provide CCTV, alarm monitoring and security access control
Manage and share information
Implement strong integrity & accountability frameworks
Adapt and innovate
Undertake best practice financial management
Develop strong partnerships
Manage, develop and train our people
Conduct risk and business planning
Risk Assess University International Business Travel
Facilitate parking and traffic services
Build International Management Support
Provide public order management
Provide a highly visible security presence
Provide VIP security
Provide organisational security
Engage with and educate
the university community
Prepare briefs of evidence and reports
Deliver Crisis Management Services
Detect, Deter and Prevent security incidents, unlawful activities and misconduct
Investigate security incidents,
unlawful activities and
misconduct
Deliver protective security
Provide security and traffic advice to the university
WHAT THE SERVICES WE PROVIDE
Provide a safe, secure and orderly university community
Build organisational resilience
Protect university property
Liaise with international partners
VISIONTo provide a Safe,
Secure and Orderly
University
Community
MISSION Ensure the Safety and
Security of all Staff, Students
and Visitors of the University
and to Protect the University’s
Reputation, Property and
Assets.
WHYOUR MANDATE
SECURITY & TRAFFIC
• Thank you.
Meeting Organisational and
Community Expectation Today and
Beyond
“An overview of Monash University
Security Service’s vision, model and
operation”
Campus Security
“The Challenge”