RETAIL STORE DONATION PROGRAM

OverviewAgency Pickup Process

Guidelines Q&A

OVERVIEW Retailers agree to set aside

nonperishable and perishable products for donations to a Feeding America member

or a member agency.

Agencies associated with the program are selected by the FB based upon the

following criteria:• Location• Schedule• Quantity

• Distribution

AGENCY PICKUP PROCESS

Procedure:Agency picks up on predetermined

schedule.Make sure the driver has identification

available.Check in with the receiving clerk or

manager for donations from each department.

Gather product, weigh/collect, and clear product with the clerk.

AGENCY PICKUP PROCESS

Equipment:Use clean truck/van to pick up the

product.Utilize storage bins, pallets, or coolers

to transport the product.

Product Placement:Separate product by category and implement proper

storage.“Donation Handling and

Storage Guidelines”

GUIDELINESRelationship with the Donor:

Exchange contact informationCommit to pickup schedule

Onsite flexibility Educate your donor

Connect on a personal levelThank the donor!

GUIDELINESRelationship with the St. Louis Area

Foodbank:Exchange contact information

Lenora Young 314-292-5395lyoung@stlfoodbank.org

Shannon O’Connor 314-227-3738soconnor@stlfoodbank.org

FAX # 314-227-3735

Record poundage upon pickup or at agency’s facility

Report to the FB no later than the end of each month

Q&AProcess and Guidelines

Success storiesChallenges