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Public libraries have a social mission which involves in providing collections and services to meet a community’s information needs. They exist to serve communities. It is the local gate way to knowledge and provides a basic condition for life long learning, independent decision making and cultural development of the individual and social groups. But tremendous changes in the Information and Communication Technology and changing life style has greatly influenced the information seeking behavior of the library users. Library services based on the conventional service model lack the new information services and there exist a large gap between user needs and actual library service. The public library services should be re-engineered to meet the changing atmosphere. Library leaders must have the skills to create and nurture a new type of library culture in which change is encouraged and new visions of service implemented. A new focus on the needs of non traditional library users has also become necessary to attract the community.
Citation preview
Re-engineering Public Library services for the networked
community in the Indian context
Parameswarn N.Vimal Kumar V.
Asian School of Business Technopark
Thiruvananthapuram
Redefining The Role Of Public Libraries In India :The Knowledge Society Imperatives,
6 - 8 August 2008,Thiruvananthapuram, India
An overview of Indian Public library scenario
• Public library development is state responsibility
• 15 states passed library legislation• Majority of public libraries located in
rural areas. • Poor resource allocation• Little emphasis on the adoption of
ICT• Lacking the service of professionals
Relevance
• Center of cultural life
• Support the development of reading skills
• Free access of reading materials
• Community meeting place
• Supports community groups and activities
Real role of public libraries
Social Mission Free access
Center of education
Information and continuing education for
-working groups
-neo literates,
-working groups
-physically handicapped
Public libraries in changing context
Changing life style of community members
Globalization
Television, telephone, Cable TV
Influence of Internet-One Stop Shop for
communication
information and entertainment
Influence of Internet on the community
• Best place for knowledge sharing-Podcasting-Blogs-Wiki
• Free and quality information
-Open access journals-Open courseware (IGNOU
eGyankosh)-Virtual libraries (Internet Public
Library)-Public Library of Science
• User friendly searching tools- Google Scholar- Intute- INFOMINE
Social Networking
Reengineering public library services
• Architecture
• Technology
• Planning
Library architecture
• Virtual presence in web
• Physical and virtual collections
• Delivering services through online
Technology Management
• Powerful tools
-email, Instant messaging, SMS, Podcasting
• Effective to communicate with large groups• Utilize latest technological developments• Adopt cost effective technology• Use technology to stay local
Successful planning
• Continuous learning from users -user survey, user information studies
-sharing trends.
• Forecasting the community needs-environmental scans
• Planning services for academic, business and culture
Public libraries in community economic development
• Work with community business projects• Promote and explain business collection and services• Make use Internet for marketing local business• Invite groups and committees to hold their meetings in
the library.
Benefits to Public Libraries From Economic Development Activities
•Greater visibility among business community
•Expansion of services to non-traditional users
•Increase of donations in the forms of money and equipment
•Libraries contribute to growth of their towns.
Conclusion
• Library leaders must encourage change• New technologies are cost effective• Technology change the nature and delivery of
library service• Internet is not a replacement for the public
library• Public libraries still have social mission• Technology enable public libraries to live their
mission.
Thank You