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PRSA Int'l. Conf. 2010: PR & The Web 3.0 Revolution

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Social media is just the start of the transition away from push-based, one-way communications to a world of fully interactive, collaborative engagement between communicators, media, and influencers. This presentation begins to examine how the semantic web will enable anyone to discover a greater number of experts and related opportunities on nearly any topic.

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Page 1: PRSA Int'l. Conf. 2010: PR & The Web 3.0 Revolution
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in 1950

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The changing media landscape

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Remember Usenet?

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30,000 Usenet articles per day in 2001.

Remember Usenet?Less than one minute ago via web

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4 million Tweets per hour in 2010.

30,000 Usenet articles per day in 2001.Less than one minute ago via web

Remember Usenet?Less than one minute ago via web

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Every 2 days we create

more informationthan we did from the dawn

of civilization to 2003.

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New voices of authority

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24press releases in 2009

24press releases in 2009

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25,000social media mentions this week

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Lady Gaga has6.5 million

followers

3.4 millionsubscribers

2.3 millionviewers

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Top 10 newspapers had declines in readership of 10% or more last year

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During primetime, the average network seriesis watched by only 8%of available viewers

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Among the affluent, magazine circulations are down 16% in the last year

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17% of householdshave DVRs…

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Guess how many are skipping the commercials?

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1 million journalists using traditional media

35 milliondigital influencers using new media

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Facebook now drives more web traffic than Google

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The changing face of influence

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1 Trillionproduct & services impressions

generated by advertisers

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500 Billionproduct & services impressions

generated on social media

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Direct-to-consumer has a new meaning

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What’s a journalist? …I don’t really care. I can decide for my self whether a source of information is reliable.

Rob Hyndman

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Now we seek the “news” that we want…

From the sources and perspectives that we want…

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We literally

filterour view of the world.

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Social platforms get specializedSocial platforms get specialized

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2009

“Listening platforms” emerge

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2009Your company or client was everywhere in social media

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2009You knew you had to monitor what

was being said

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2009As the volume of content increased,

the cost to monitor it decreased

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2009But how do you know what’s important and

what’s just noise?

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2010

“Listening platforms” evolve

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2010Only some social media activity

really matters to your company or client

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2010The key is to identify and monitor

the important influencers

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2010Now platforms let you

separate the signals from the noise.

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Technology Advancements Bigger, better and more complete contact databases Real-time monitoring, text analysis, sentiment & reactions Measurement and analysis—in real time

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Tomorrow: a better way to do your jobGet Ready for the Semantic Web

• Search engines get better at giving you what you want• Open & closed systems• Contextual search• Natural language search

• You get smarter, faster• Better sources• Better background• Quicker access to people

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1. Know your influencers

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2. Cultivate relationshipsget your story out

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3. Embrace tools and technologies

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4. Learn to be fast

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5. Facilitate collaborationamong all participants

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6. Accept the blurring lines

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Conclusion