2nd-4th May 2011Christopher Grant McDaniel, PMP,

MBA

21st Century Project Management

CIO Success Through Innovative Project Controls

Background

Christopher Grant McDaniel• Head of Technology Planning & Strategy at QPM• Past CIO & COO• Large Scale Program/Project Management• Author

Qatar Project Management • One of the Largest MENA Based Construction

Project Management Firms• Large-Scale Projects in Middle East, Northern

Africa and Europe• Wholly Owned Subsidiary of Barwa/Qatari Diar

PRPSYSTEM

What Is PRP?

• Key Functions• Modular• Data

Integration• Communication• Analytics

ERP: Enterprise Resource Planning

SCMSUPPLYCHAIN

MANAGEMENT

FRMFINANCE

RESOURCE MANAGEMENT

HRMHUMAN

RESOURCEMANAGEMENT

CRMCUSTOMER

RELATIONSHIPMANAGEMENT

MRPMANUFACTURING

RESOURCEPLANNING ERP

SYSTEM

PRP: Project Control Planning

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BusinessProject

Why PRP?• Average Project Saves 5-7% of its cost and removes 10-25% of risk• Global view of entire Project Management Portfolio• Expose and Track vital information like risk, issue cost, quality and schedule• Improved Communications• Approvals/Workflow• Task Management and Tracking• Proactively identify trends and more accurately create projections• Key Performance Indicator Tracking• Meeting Management• Decision Tracking• Apply Custom Rules and Forms• Complete Auditable Audit Trails• Consolidated Dashboards

Components of PRP: Best Practices• PRP Platform is only as good as your Best Practices• What Are Best Practices?

– Process– Training– Audit Plan– Feedback Loop

• Certified Professionals:– Project Management Professional (PMP)– Certified Associate in Project Management (CAPM) – Program Management Professional (PgMP)– PMI Scheduling Professional (PMI-SP)– PMI Risk Management Professional (PMI-RMP)– QAI Quality Assurance Professional

Process

Training Audit

Best Practices

Components of PRP: Schedule Management

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• Plan, schedule, and control large-scale programs and individual projects

• Provide the right strategic mix of projects• Balance resource capacity• Allocate best resources and track progress• Monitor and visualize project performance vs.

Plan• Provide realistic status and value reporting to

stakeholders and regulatory bodies• Reduce the risk of cost and schedule overruns• Easily adjust portfolios and project plans when

things change and immediately assess the resource impact

Components of PRP: Document Management

• Improved accountability by managing project communications like Requests for Information and Site Instructions to improve turnaround times between project questions and answers.

• Immediate access to the latest information via email notification based on project requirements.

• Reduced document upload times and printing costs with software integration for fast and accurate document uploading and distribution

• Reduced document approval and review turnaround times via the dynamic workflow approval process.

• Enable viewing of documents on screen plus red lining capabilities for document reviews.

• Search Full text, content and metadata searching facility• Document Management version, history control• Reporting – customized reporting features as per of the document status• Fault Tolerant Upload• Multiple Distribution Methods• Messaging• Live Notifications• Automatic Deliverables Reporting/KPI Tracking

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Components of PRP: Risk Management

• Risk creation and adoption workflow • Multiple risk security levels • Risk Management– detailed management and

categorization, qualitative assessment, quantitative assessment, linked actions, mitigation strategies, contingency strategies, notes, trigger events, expiry events, child risks

• Track both current and target risk profile • Configurable terminology, objectives, impacts, default

min/max/likely values, scoring formula, color coding • Issue Management – multiple issue registers, create

adhoc or migrate from existing Risk, child issues, linked• Change Requests • Multiple Risk/Issue Register layouts • Dependencies Register

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Components of PRP: Cost Management

• Cost Control Bullets Here

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Components of PRP: Change Management

• Export to formatted Excel spreadsheets • Change Requests – created ad-hoc or from Issues • Support for multiple forms of contract and multiple

contracts • Automatic reminders of contractual deadlines in

change management process • Complex Change Request approval routing based upon

definable criteria • Integrated Instructions, Notices, Variation Orders, etc.• Highly configurable Decision Tracking functionality

supporting the most complex decision workflows • Meeting Management – arrange meetings, send

invitations, set agendas, table documents • Deliverables Tracking and performance tracking • Checklists

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Components of PRP: Tracking & Workflow

• Full visibility of all activity across projects for authorized Users

• Complex approval routing based upon definable criteria

• Automatic reminders of deadlines

• Creation and adoption workflows

• e-Mail Integration • Submit documents by e-

mail• Task/To do auto creation

from e-mails• Inbox and To-do List – clear

and simple notification and personal task management

• Risk/Issue Actions • Documents Actions • Meeting Invitations • Meeting Minutes

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• Queries • Messages• Attach documents already on

system or attach new• Linked back to the system

object which created the task• Configurable completion

options• Multiple responses• Delegation• Sub tasks• Detailed management desks

for searching and sorting• Reminders on e-mail briefs

and Summaries• Searchable and sortable

contacts directory • Automatic distribution • Formal Distribution • Recommended Viewing Lists

Components of PRP: Dashboards & Analytics

• Schedule and Control Management Analytics• Cost Control and Management Analytics• Quality Management Analytics• Risk Management Analytics • Design Management Analytics• Procurement and Contract Management Analytics • Communication Management Analytics• Project Vitals• Summary Schedule Focused on Time/Cost• List of Complete/Ongoing Activities• List of Major Concerns and Proposed Resolution• The ability to customize data for a specific audience (Board

Members/Investors, EMT, Managerial, Site, Client, Cost Managers, Etc.)

• The ability to customize data by faculty (Design, Finance, Risk, Etc.)• Simple conversion of data into intelligent Dash Boards• Workflow/Tracking Reporting• Earned Value Management Reporting• Cost Reporting• Schedule Reporting• Compare/Contrast• Projections and Forecasting

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THANK YOU!

QATAR PROJECT MANAGEMENT (QPM)QPM Tower, Museum Park Street P.O. Box 27711, Doha, Qatar

www.qpm.com.qa