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Presenter:
Mary Sandro
Customer Service and Presentation Skills Expert
Founder, ProEdge Skills Inc.
.
Host:
Jessica Petry
Sr. Marketing Specialist
@JessLPetry
Follow along and participate on Twitter: #BIZWEBINAR @BizLibrary
Improve employee performance with the largest
and fastest-growing library of training videos.
Failure- you, your team, or
your organization
becoming irrelevant.
Bad Service
Politics
Posturing
Stalling
Ignoring
Being Difficult
ANNOYING
"Pocket-Gopher Ano-Nuevo-SP" by LeonardoWeiss - Own work.
Licensed under CC BY 3.0 via Wikimedia Commons -
https://commons.wikimedia.org/wiki/File:Pocket-Gopher_Ano-
Nuevo-SP.jpg#/media/File:Pocket-Gopher_Ano-Nuevo-SP.jpg
WSJ
1.
2.
3.
4.
Offline
Real time
1. What do you do? Get results
2.
3.
4.
1. What do you do? Get results
2. What do you believe? How
3.
4.
1. What do you do? Get results
2. What do you believe? How
3. Why? Get to the real issue
4.
1. What do you do? Get results
2. What do you believe? How
3. Why? Get to the real issue
4. Recommend with why
Your
Values
Company
Values
Your
Values
Company
Values
Your &
Company
Values
You
ANNOYING
1. Go for the Goal
2. A Winning Outline
3. Open Strong
4. Open Strong Examples
Persuasive
Presentation Skills
Video Series to Check out!
Improve employee performance with the largest
and fastest-growing library of training videos.
FREE 30-DAY TRIAL!
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Jessica Petry
@JessLPetry
@BizLibrary
Mary Sandro
