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part 2 b of 7 part Case Study 1 Product development

Product Development Case Study Series Part 2 B

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Part 2B of a multi-part product development case outlined from start to finish.

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Page 1: Product Development Case Study Series Part 2 B

part 2 b of 7 part Case Study

1 Product development

Page 2: Product Development Case Study Series Part 2 B

Luxury brand Case Study

2

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Notes

3

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Luxury Brand

Business

Development

Case Study Part II B

4

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vision 5

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create a business offering an upscale brand of unique hardware

vision

6

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vision

7

with an emphasis on architecturally

styled product design and innovation

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vision

8

for the home market

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vision

9

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vision

10

for luxury home builders and remodelers

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vision

11

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Positioning statement 12

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the (brand) offers

the most

innovative and

fashionable

designs

Positioning statement

13

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Positioning statement

14

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Positioning statement

15

creating an emotional experience with consumers

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Positioning statement

16

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Positioning statement

17

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Overall direction 18

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Overall direction

19

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Overall direction

20

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Overall direction

21

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design innovative home products

Overall direction

22

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Overall direction

23

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Overall direction

24

through new keying systems,

materials and computer technology

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Overall direction

25

to provide the ultimate in safety and security for family and home offices

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Overall direction

26

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Overall direction

27

through brand

building,

merchandising,

communication,

service and

events

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Overall direction

28

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Marketing objective 29

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Marketing objective

30

Launch

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Marketing objective

31

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Marketing objective

32

expands the

premium and

luxury category

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Marketing objective

33

market share target

18%

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Marketing objective

34

gross sales target

Ninety five million

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Marketing objective

35

gross margin target

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Total sales

$21.5 $29.3

$48.7

$69.4

$94.6 2004

2005

2006

2007

2008

Growth

62%

Operating income projects

36

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Total sales

$1.7

$29.3

$48.7

$69.4

$94.6 2004

2005

2006

2007

2008

Growth

132%

Sales objective (upside)

37

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develop a product line, with designs that are

unique to the marketplace, introducing the

products of project parousia into the high

price point market

Scope

scope

38

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,

Target markets

39

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Product functions

40

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french chateau italian Tuscany

craftsmen mediterranean

colonial mountain rustic mediterranean english bronze

Architectural collections

41

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success is dependent on establishing our brand as

a serious competitor

in showrooms and with

architects, designers

and consumers

Key to success

42

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Needs analysis

43

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Needs analysis

44

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design, craftsmanship and finish are required features of showroom products

Needs analysis

45

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showrooms also require products that are exclusive and are not

sold in retail home centers

Needs analysis

46

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the margin requirement is higher for showrooms, due to low volume and higher average overhead

Needs analysis

47

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Needs analysis

48

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baldwin

residential

mortise

market

share

Present situation

42%

49

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Present situation

50

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Present situation

51

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Present situation

interior matching escutcheons with both knob and lever availability

highly decorative styles with many finish options

large size, one piece handleset escutcheons with large pulls

52

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$542 million

Current market

53

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Current market

54

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Current market

55

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Current market

56

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mortise products work on 5 mortise case sizes, which include baldwin, accurate, marks and imports. this selection of mortise cases are sufficient and highly technical in production and design

Initial Design Elements

57

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critical requirements enclosed case with armored front grade one performance level Interconnect night latch

Initial Design Elements

58

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the team has researched and visited mortise lock manufacturers, accurate lock is the only supplier to meet all current criteria, and is capable of supplying the necessary volume

Initial Design Elements

59

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Product definition

60

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Research Planning

61

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Research Planning

mortise case supplier research

62

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Make vs. buy

buy mortise case and latches

63

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Make vs. buy

64

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65 Target customers

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Primary customer 66

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Primary Target audience

building a new home or

remodeling

67

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Primary Target audience

68

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women are considered a major

decision-maker for remodel

projects, she visits and researches

the showrooms

Primary Target audience

69

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educates herself through

magazines and internet

Primary Target audience

70

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looks for

brand name

Primary Target audience

71

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Primary Target audience

72

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incom

e

Primary Target audience

$150,000 +

73

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$500,

000 +

Primary Target audience

74

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college

educated

Primary Target audience

75

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a f f l u e n t

Primary Target audience

76

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Primary Target audience

77

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Primary Target audience

78

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Primary Target audience

79

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Secondary customer 80

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Secondary Target audience

81

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Secondary Target audience

82

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Secondary Target audience

83

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Secondary Target audience

84

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Secondary Target audience

$100,000 +

85

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can be smaller square foot (1,600<), but wants

prestige brands and latest technology

Secondary Target audience

86

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college

Secondary Target audience

87

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researches, wants the best, know that the value is in what

you pay

Secondary Target audience

88

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How do we win ?

89

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emotional brand connection (believable proposition)

How do we win ?

90

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design board of opinion leaders

(experts in specific styles)

designers , architects, educators

board meets to discuss trends, current product development, new opportunities

How do we win ?

91

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How do we win ?

92

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How do we win ?

93

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expertise in the category

How do we win ?

94

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architectural

specifications &

recommendations

How do we win ?

95

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distribution & showroom penetration

How do we win ?

96

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How do we win ?

97

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5 Point program

98

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Archetypes Core Values

architecturally inspired hardware & fixtures

99 Core values

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100 Product style lifecycle

growth elimination degeneration saturation maturity development introduction

mediterranean colonial

mountain rustic

craftsman tuscany french

english

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101 Remodel style market

high

high

low

mid

low

low

high

mid

high

mid

high

low

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2002 2003 2004 2005 2006 2007 2008 2009 2010

development

electronics

english

victorian

project execution

tuscan

craftsman

french chateau

contemporary

french country

colonial

mediteranean

mountain

rustic

farmhouse

Product road overview

102

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Product roadmap

French chateau collection

103

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Product roadmap

Tuscany/Italian villa Collection

104

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Product roadmap

Craftsmen Collection

105

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Sku recommendation

Recommended sku count

106

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Next steps

107

phase 1

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108

phase 2

Next steps

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109 Next steps

phase 3

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Transition

move from the business

plan to phase I to

begin developing

product design and

brand identity

110

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Luxury Brand

Business

Development

Case Study Part II B

111