Product Brochure: Global Mobile Payment Methods: Second Half 2016

GLOBAL MOBILE PAYMENT METHODS: SECOND HALF 2016 PUBLICATION DATE: FEBRUARY 2017

PAGE 2 GENERAL INFORMATION I PAGE 3 KEY FINDINGS I PAGE 4-8 TABLE OF CONTENTS I PAGE 9 REPORT-SPECIFIC SAMPLE

CHARTS I PAGE 10 METHODOLOGY I PAGE 11 RELATED REPORTS I PAGE 12 CLIENTS I PAGE 13-14 FREQUENTLY ASKED QUESTIONS

PAGE 15 ORDER FORM I PAGE 16 TERMS AND CONDITIONS

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Global Mobile Payment Methods: Second Half 2016

Report

Online Payment

Asia-Pacific, Europe, Latin America, Middle East and Africa, North

America

Australia, Belgium, Brazil, Canada, China, Denmark, France,

Germany, India, Japan, Mexico, Netherlands, Poland, Russia, South

Korea, Spain, Sweden, UK, USA, Kenya

English

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QUESTIONS

ANSWERED

IN THIS REPORT

What was the global mobile payment market size in 2016?

How fast are contactless mobile payments predicted to grow?

What payment methods are used by global shoppers the most when buying from a mobile device?

How large is the gap between awareness and usage of mobile payments in selected countries?

Which providers do consumers trust the most for offering mobile payment methods?

SECONDARY MARKET

RESEARCH

Our reports are exclusively based on secondary market research. Our researchers derive

information and data from a variety of reliable published sources and compile the data into

understandable and easy-to-use formats.

ADVANTAGES Maximum Objectivity

Reliable Sources

Up-To-Date Analysis

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Guidance For Strategic Company Decisions

GLOBAL MOBILE PAYMENT METHODS: SECOND HALF 2016

MOBILE METHODS EXPECTED TO INCREASE THEIR SHARE

OF CONSUMER PAYMENTS OVER NEXT 5 YEARS

Mobile payments currently account for a one-digit share of total consumer card

payments, but are predicted to more than double their share by 2021. This is one of the

forecasts cited in yStats.com’s report. Another revelation is that remote mobile payments in

the form of M-Commerce and app commerce contribute most of the mobile payment

volume in regions such as Europe and North America, leaving proximity mobile payments

only a small share of the total. Nevertheless, in-store contactless payments with mobile

phones and wearables are projected to show strong double-digit growth within the next few

years.

One of the key factors that could contribute to a greater usage of mobile payments is

diminishing consumers’ security concerns. Even in countries with high levels of mobile

technology adoption, such as South Korea, fear of information leakage and safety concern is

the top reason for not using mobile financial services, according to a survey cited in

yStats.com’s research. Another example is Canada, where close to two-thirds of Internet

users said they would be more likely to use mobile wallets if they knew the payment mode

was secure.

The consumer sentiment towards mobile wallets and other mobile payment

methods varies worldwide. While over 50% of banked consumers in Latin America showed

interest in mobile payments, shoppers across multiple European countries demonstrated

high awareness of innovative payment options, but not many of them utilize this

technology. In a cross-country comparison presented in yStats.com’s report, several

emerging markets ranked above advanced economies both in current and potential usage

of mobile wallets by smartphone owners.


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MANAGEMENT SUMMARY

GLOBAL DEVELOPMENTS

Online and Mobile Payment Trends, H2 2016

Mobile Payments Share of Total Consumer Card Payments, in %, 2016e & 2021f

Mobile and Wearable Contactless Payments, in USD billion, 2015 & 2018f

Breakdown of Mobile Payments by Usage Case, by Europe and North America, 2016e

Share of Internet Users Who Look Forward to Being Able to Pay for More Transactions from Mobile Device, in %, by

Asia-Pacific, Europe, Latin America, the USA, and Global Average, August 2016

Contactless Payment User Penetration, in % of Banked Population, July 2016

Payment Methods Used in Mobile Shopping, in % of Mobile Shoppers, by Selected Regions, August 2016

Products and Services Paid for via Mobile Wallet, in % of Mobile Shoppers Who Paid with Mobile Wallet, August 2016

Share of Mobile Shoppers Paying with Mobile Wallets, by Selected Countries, in %, August 2016

Probability of Using Mobile Wallets, in % of Smartphone Owners, by Selected Countries, July 2016

ASIA-PACIFIC

3.1. ADVANCED MERKETS

3.1.1. JAPAN

Online and Mobile Payment Trends and News about Players, H2 2016

Mobile Payments Solutions Used for Payment In-Store, in % of Internet Users, August 2016

Payment Methods Used in Physical Stores, incl. “E-Money”, in % of Internet Users, by Age Group, August 2016

3.1.2. SOUTH KOREA

Daily Average Value of Mobile Card Payments, in KRW billion, 2014 & 2015

Breakdown of Payment Instruments Used, by Transactions Number and Value, in %, incl. “Mobile Cards”, 2015

Reasons for Not Using Mobile Financial Services, by Score, in %, 2015

3.1.3. AUSTRALIA

Share of Banked Population Who Used Contactless Payments, by Contactless Card and Mobile Wallet, in %,

2015/2016

3.2. EMERGING MARKETS

3.2.1. CHINA


Number of Mobile Payment Users, in millions, and Penetration, in % of Mobile Internet Users, 2014, 2015 & June

2016

Third-Party Mobile Payment Volume, in CNY trillion, by Two Comparative Estimates, Q1 2015 – Q2 2016

Breakdown of Third-Party Mobile Payment GMV by Players, in %, by Two Comparative Estimates, Q1 2016

Breakdown of Third-Party Mobile Payment, by Type, in %, Q2 2015 – Q2 2016

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GLOBAL MOBILE PAYMENT METHODS: SECOND HALF 2016 TABLE OF CONTENTS (1 OF 5)

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ASIA-PACIFIC (CONT.)

3.2. EMERGING MARKETS (CONT.)

3.2.1. CHINA (CONT.)

Breakdown of Payment Methods Used in Mobile Payment Accounts, in % Mobile Payment Users, 2015

Mobile Payment Scenarios, in % of Mobile Payment Users, 2015

Reasons for Using Mobile Payments, in % of Mobile Payment Users, July 2016

3.2.2. INDIA


Breakdown of E-Commerce Payment Volume by Payment Methods, in %, 2015 & 2020f

Value of Payment Transactions by Selected Non-Cash Payment Methods, in INR billion, Volume, in millions, and

Change, in %, incl. Mobile Wallets, FY 2014-2015 & FY 2015-2016

Purposes of Using Mobile Wallets, in % of Mobile Wallet Users, April 2016

EUROPE

4.1. REGIONAL

Breakdown of Retail Payment Transactions by Methods, incl. Mobile, in %, 2016

Top 10 Countries By Mobile Payment User Penetration, in % of Surveyed Internet Users, September 2016

Expectations Regarding the Provision of Technical Support for Mobile Payments, in % of Millennials, by Germany,

Italy, the Netherlands, and the UK, July 2016

Share of Millennials Who Use Mobile Payments and Who Tried Mobile Payments and Then Stopped Using Them, in

%, July 2016

Top 2 Providers Most Preferred by Millennials for Providing a Mobile Payment Service, in %, by Germany, Italy, the

Netherlands, and the UK, July 2016

Mobile Payment Platforms Most Known to Millennials, in %, by Germany, Italy, the Netherlands, and the UK, July

2016

Share of Millennials Using Mobile Payment Service from PayPal and Apple Pay, in %, by Germany, Italy, the

Netherlands, and the UK, July 2016

4.2. ADVANCED MERKETS

4.2.1 UK


Use of Mobile Payments, by Contactless, In-App and In-Store, in % of Smartphone Owners with a Credit/Debit Card,

2016

Share of Internet Users Using Contactless Payment Cards, in %, 2015 & 2016

Contactless Payment Statistics, incl. Number of Contactless Cards Issued, by Debit, Credit and Total, in millions,

Monthly Spending on Contactless Cards, in GBP million, Number of Monthly Contactless Transactions, in millions,

and Average Value of Contactless Transactions, in GBP, by Debit, Credit/Charge Cards and Total, Number of

Accepting Terminals/Outlets, August 2015 & August 2016


TABLE OF CONTENTS (2 OF 5)

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EUROPE (CONT.)

4.2. ADVANCED MERKETS (CONT.)

4.2.1. UK (CONT.)

Brands Most Trusted by Consumers for Delivering a Smartphone Wallet App, in % of Smartphone Owners,

September 2015, February 2016, June 2016

Brand Recognition and Usage Rate of Selected Mobile Wallet Services, in % of Millennials, May 2016

4.2.2. GERMANY



Awareness of Mobile Payment Providers, in % of Adults, January 2016

4.2.3. FRANCE

Breakdown of Readiness to Pay via Mobile Phone, in % of Internet Users, June 2016

Share of Respondents Who Used or Would Like to Use Contactless Payment, by Total Respondents and 18-34 Year-

Olds, in %, June 2016

Satisfaction with Various Aspects of Contactless Payment, in % of Contactless Payment Users, 2015 & 2016

4.2.4. SPAIN

Mobile Payment Apps Installed, in % of Mobile Payment App Users, July 2016

4.2.5. NETHERLANDS

Share of “iDEAL” and “Credit Card” in Mobile Purchases, in %, H1 2015 & H1 2016

4.2.6. SWEDEN

Payment Methods Used and Preferred in Online and Mobile Shopping, in % of Online Shoppers, Q2 2016

Awareness and Usage of Mobile Wallet Solutions, in % of Internet Users, Q2 2016

4.2.7. DENMARK

Payment Methods Used and Preferred in Online and Mobile Shopping, in % of Online Shoppers, Q2 2016

Awareness and Usage of Mobile Wallet Solutions, in % of Internet Users, Q2 2016

4.2.8. BELGIUM

Share of Online Shop Projects Where Mobile Payments Are Possible, in %, and Share of Online Shop Projects With

Mobile Payments Where In-App Payments Are Possible, in %, October 2016

Breakdown of Barriers to Mobile Purchases, incl. Payment-Related, in % of Online Shoppers, June 2016

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EUROPE (CONT.)

4.3. EMERGING MARKETS

4.3.1. RUSSIA

Breakdown of Awareness and Usage of Contactless Payments, by Contactless Bank Cards and Contactless Payment

with Mobile Phone, in % of Adult Population, by Total, With and Without Higher Education, October 2016

4.3.2. POLAND

Types of Mobile Payment Used, in % of Mobile Payment Users, 6 Months to December 2016

Breakdown of Awareness of Apple Pay/Samsung Pay/Android Pay and Intention to Use These Services, in % of

Internet Users, December 2016

NORTH AMERICA

5.1. REGIONAL

Digital Payment Methods Used at Least Weekly, by Current Use and Future Use, in % of Consumers, July 2016

5.2. USA


Mobile Payments, by Mobile App/Browser and Mobile Proximity Payments, in USD billion, 2013 – 2020f


Proximity Mobile Payment Transaction Value, in USD billion, and Breakdown by Transaction Value, in %, 2015 – 2020f

Breakdown of Proximity Mobile Payment Users by Age Group, in %, 2016

Breakdown of Attitude to Using Mobile Device to Pay for Transactions at a Store Checkout Counter, in % of

Consumers, October 2016

Factors that Make Consumers Hesitant to Use Mobile Payment Services, in % of Internet Users, February 2016

Digital Wallets Used, in % of Internet Users, August 2016

Volume of In-Store Payments with Android Pay, Apple Pay and Samsung Pay in the USA, in USD billion, 2016e

Number of In-Store Monthly Users of Android Pay, Apple Pay and Samsung Pay in the USA, in millions, 2016e

Selected Data Related to Usage of Android Pay, Apple Pay and Samsung Pay in the USA, incl. Awareness, Usage for

Purchase, Frequency of Usage, Average Number of Cards Loaded, and Satisfaction Rating, June 2016

5.3. CANADA

Breakdown of Frequency of Using Mobile Phone as a Payment Device, in % of Consumers, 2014 - 2016

Companies Most Trusted with Providing a Mobile Payment Service, in % of Consumers, July 2016

Circumstances That Would Make Internet Users in Canada More Likely to Use a Mobile Wallet, in % of Internet Users,

April 2016

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LATIN AMERICA

6.1. REGIONAL

Penetration and Usage of Contactless Cards and Mobile Payment, in % of Consumers With Bank Account, July 2016

6.2. BRAZIL

Online and Mobile Payment Trends and News About Players, H2 2016

6.3. MEXICO

Online Payment Methods Used in Online Shopping, by Device Used, in % of Online Shoppers, August 2016

Offline Payment Methods Used in Online Shopping, by Device Used, in % of Online Shoppers, August 2016

MIDDLE EAST AND AFRICA

7.1. REGIONAL

Devices Preferred for Mobile Payment in the Middle East and Africa, in % of Internet Users with Bank Accounts,

Summer 2016

Breakdown of Attitude to Mobile Payment and Shopping-Related Activities, in % of Online Shoppers in MENA, March

2016

Payment Methods Most Used in Online Shopping, in % of Online Shoppers, incl. Mobile Money, by Ghana, Kenya,

South Africa, Uganda, December 2016

7.2. KENYA

Mobile Payment Statistics, incl. Number of Transactions, in millions, Value of Transactions, in KES billion, Number of

Customers, in millions, and Number of Agents, in thousands, 2008 – 2015 & First Nine Months of 2016

Purposes of Using Mobile Money Services, in % of Mobile Money Users, October 2016

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GLOBAL MOBILE PAYMENT METHODS: SECOND HALF 2016 REPORT-SPECIFIC SAMPLE CHARTS

GENERAL METHODOLOGY OF OUR MARKET REPORTS Secondary Market Research

The reports are compiled based on secondary market research.

Secondary research is information gathered from previously published

sources. Our reports are solely based on information and data acquired

from national and international statistical offices, industry and trade

associations, business reports, business and company databases,

journals, company registries, news portals and many other reliable

sources. By using various sources we ensure maximum objectivity for all

obtained data. As a result, companies gain a precise and unbiased

impression of the market situation.

Cross referencing of data is conducted in order to ensure

validity and reliability.

The source of information and its release date are provided on

every chart. It is possible that the information contained in one chart is

derived from several sources. If this is the case, all sources are mentioned

on the chart.

The reports include mainly data from the last 12 months prior

to the date of report publication. Exact publication dates are mentioned in

every chart.

Definitions

The reports take into account a broad definition of B2C E-

Commerce, which might include mobile commerce. As definitions may

vary among sources, exact definition used by the source (if available) is

included at the bottom of the chart.

Chart Types

Our reports include text charts, pie charts, bar charts, rankings,

line graphs and tables. Every chart contains an Action Title, which

summarizes the main idea/finding of the chart and a Subtitle, which

provides necessary information about the country, the topic, units or

measures of currency, and the applicable time period(s) to which the data

refers. With respect to rankings, it is possible that the summation of all

categories amounts to more than 100%. In this case, multiple answers were

possible, which is noted at the bottom of the chart.

Report Structure

Reports are comprised of the following elements, in the following

order: Cover page, preface, legal notice, methodology, definitions, table of

contents, management summary (summarizing main information

contained in each section of report) and report content (divided into

sections and chapters). When available, we also include forecasts in our

report content. These forecasts are not our own; they are published by

reliable sources. Within Global and Regional reports, we include all major

developed and emerging markets, ranked in order of importance by using

evaluative criteria such as sales figures.

Notes and Currency Values

If available, additional information about the data collection, for

example the time of survey and number of people surveyed, is provided in

the form of a note. In some cases, the note (also) contains additional

information needed to fully understand the contents of the respective data.

When providing information about amounts of money, local

currencies are most often used. When referencing currency values in the

Action Title, the EUR values are also provided in brackets. The conversions

are always made using the average currency exchange rate for the

respective time period. Should the currency figure be in the future, the

average exchange rate of the past 12 months is used.

METHODOLOGY OF OUR GLOBAL MOBILE PAYMENT METHODS: SECOND HALF 2016

Report Coverage

This report covers the global mobile payment market. It takes

into account a wide definition of mobile payment, including payment

methods used in mobile shopping (remote) and in-store (proximity)

mobile payment.

All major global regions are covered, including advanced and

emerging B2C E-Commerce markets, with data availability varying across

the countries.

The report includes data mostly published within the last six

months of 2016. The exact date of publication of the source is stated on

each chart. The time period which the data refers to differs by source.

Report Structure

The global chapter opens the report, featuring an overview of

global mobile payment developments. The rest of the report is divided by

regions presented in the descending order of B2C E-Commerce sales.

Within each region, the countries are also ranked by B2C E-

Commerce sales and, where applicable, grouped by advanced and

emerging markets. Furthermore, where available, regional information was

also included.

Depending on data availability, the following types of market

information are included: mobile payment user penetration, payment

methods most used in mobile shopping, number and volume of mobile

payment transactions, devices used to make payments online, information

about mobile payment users.

Not all the mentioned types of information are available for each

of the covered countries. For selected leading advanced and emerging

countries, also online and mobile payment trends and news about major

players, such as payment providers, banks and retailers are presented on

text charts.


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Global Mobile Wallets 2017: Competitors and Market Opportunities

Apple Pay Profile 2017

January 2017

January 2017

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Samsung Pay Profile 2017

Android Pay Profile 2017

January 2017

January 2017

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Global Online Payment Methods: Second Half 2016

Europe Online Payment Methods: Second Half 2016

Global Alternative Online Payment Methods: Second Half 2016

Asia-Pacific Online Payment Methods: Second Half 2016

Fraud and Security in Global Online Payment 2016

Company Profiles of 10 Leading Online Payment Service Providers 2015

January 2017

February 2017

February 2017

February 2017

October 2016

July 2015

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€ 750

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Global E-Commerce Marketplaces 2016

Trends in Worldwide Internet Retail 2016

Global B2C E-Commerce Market 2016

Top Players in Global E-Commerce Market 2016

November 2016

July 2016

June 2016

June 2016

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Japan B2C E-Commerce Sales Forecasts: 2016 to 2020

UK B2C E-Commerce Sales Forecasts: 2016 to 2020

Germany B2C E-Commerce Sales Forecasts: 2016 to 2020

China B2C E-Commerce Sales Forecasts: 2016 to 2020

USA B2C E-Commerce Sales Forecasts: 2016 to 2020

Top 5 Country B2C E-Commerce Sales Forecasts: 2016 to 2020

December 2016

December 2016

December 2016

November 2016

November 2016

November 2016

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Middle East B2C E-Commerce Market 2016 May 2016 € 1,950

Africa B2C E-Commerce Market 2016 May 2016 € 1,950

Latin America B2C E-Commerce Market 2016

Europe B2C E-Commerce Market 2016

Central Asia & Caucasus B2C E-Commerce 2015

North America B2C E-Commerce Market 2015

Asia-Pacific B2C E-Commerce Market 2015

March 2016

February 2016

November 2015

November 2015

October 2015

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Business

Product Brochure: Global Mobile Payment Methods: Second Half 2016