Presentation Teknisa

TEKNISA PRESENTATION

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INTELLIGENT SOFTWARE AND SERVICES FOR A DEMANDING WORLD



INTRODUCTION

COMPANY

PRODUCTS

CONTACT



INTRODUCTION



• PRESENTATION INDEX• Overview• Products• Market Share• Success Cases• Differential



• OVERVIEW

• ISO9001-2000 BVQi – since 1999 – scope: all business areas

• CMMI Processes Best practices - MPS-Br Certification – automated processes

• Over 350 I.T. employees Structured to big clients

• Implementation Methodology (quick & easy) Cost reduction goals – uses the clients processes

• Leader in Food Service in Latin America multinational clientes – 7 countries

• Over 2,000 simultaneous users in only one client applications prepared to high demand



Catering and Events

Schools, Collegesand Universities

Inflight Catering

Healthcare

Public Schools

POS, Retail

Industrial Kitchens, Off and On Shore Services

PRODUCTS - VERTICAL SOLUTIONS

Enterprise Resource Planning

Business Intelligence

OLAP (On-line Analytical Processing)

Accounting, finance, production and quality

MANAGEMENT VIEW

ERP



• MARKET SHARE

• Over 8,500 sites;• Over 16,000 users;• Success cases in 7 countries;• Beggining in Europe;• Hosting in any country.



• SUCCESS CASES

• “With TecFood Software we were able to obtain a 7% cost reduction with the best planning and control”

• “It has been of great importance since it reduces the execution time of administrative tasks, thus giving our administrators more time to analyze any information”

• Marisol Herrera - Operational Project Director (Colombia)



• SUCCESS CASES

• “With the unique database, GRSA plans the menu so that the time of negotiation with the supplier becomes more extensive, ensuring a good flow of goods delivery to the branches and reducing the stock movement”

• Albino Júnior – I.T. Director (Brazil)



• DIFFERENTIAL

• Multilingual;• Fiscal parameters;• Low cost of programmers;• Specialized in the Food Service segment;• Specific development for each client;• Help Desk with no calling costs (VOIP);• Services to any Time Zone;• Unique database for all business segments;• Easy to integrate with ERPs (eg: SAP, Oracle).

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COMPANY



• PRESENTATION INDEX• Teknisa

• Strategic planning• Guide lines

Business / Mission / Principles / Politics / Vision• ISO 9001:2000• CMMI Process• Growth• Time Line



• STRATEGIC PLANNING• Competitive variables; • SWOT analysis;• Strategic goals – Strategic Map;• Actions;• Results follow;• Follow up meetings.



• GUIDE LINES• Business• Mission• Principles• Politics• Vision



• GUIDE LINE - BUSINESS• Information, Organization and Productivity.



• GUIDE LINE - MISSION• To offer intelligent solutions to the

management of information and development of our clients.



• GUIDE LINE - PRINCIPLES• Commitment• Leadership• Innovation• Ethics• Norm• Transparency• Social



• GUIDE LINE - POLITICS• To constantly improve our processes,

products and services. Thus guarantee the growth of Teknisa and the valorization of our clients and employees.



• GUIDE LINE - VISION• To be recognized in the global market as the

best management solution company in the segments we attend to.



• ISO9001:2000• Certification: 1999;• Re-certifications: 2003 and 2008;• Certification purpose: all process areas.



• CMMI• Model favours:

• Increase in the product quality;• Reduction of re-labour;• Reduction of time to attend the market;• Precise forecast;• Risk management;• Monitoring of deadline.



• GROWTH• Number of bases

87 161 204 317497 665 700 905 1015

1310 1500 1822

2492 3017

4028

6012

8650

010002000

3000

4000500060007000

80009000

10000

1992 19931993 19941994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008



• GROWTH• Number of employees

1535 43 55 60 68

81 86 105131 145

170 175 181 188230

362

0

50

100

150

200

250

300

350

400

1992 19931993 19941994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008



Establishment

TecFood - Launched

Leadership in the Brazilian food service market

Conversion from DOS to Windows/Oracle

ISO 9001 Certification - BVQI Target: all organizational processes

Agent2b – ERP systemParticipation in SIAL – Paris

1990

1991

1994

1995

1996

1997

1999

Merits

Merits

Certification

Innovation

Innovation

Softex Award - Best software for exportation

TecDiet Web - LaunchedParticipation in SIAL– Córdoba (Argentina)

Expanding to international market – Latin AmericaJoined the PAEX program of commercial strategy

Inflightor web – launched

Technology Innovation - SEBRAEForSale web – LaucnhedFDC - Dom Cabral Foundation merit

CMMI (Capability Maturit Model)Began the certification process

Schoolmeals web – Launched

2000

2001

2002

2003

2004

Innovation

Innovation

Innovation

Innovation 2005

2006

2007

2008

Certification

Innovation

Softex Award - Best software for exportation

CMMI model implemented - MPS.Br certification

CoreVision web – launchedMyMind web – launchedBigDinner web – launched

SnackTech web – Launched

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PRODUCTS



• PRESENTATION INDEX

• TecFood• ForSale• TecDiet• SnackTech• SchollMeals• BigDinner• Inflightor• Agent2b• MyMind• CoreVision



Catering and Events

Schools, Collegesand Universities

Inflight Catering

Healthcare

Public Schools

POS and Retail

PRODUCTS - VERTICAL SOLUTIONS

Enterprise Resource Planning


OLAP (Online Analytical Processing)

Accountancy, finances, production and quality

MANAGEMENT VIEW

ERP

Industrial Kitchens, Off and On Shore services



Industrial Kitchens, Off and On Shore services



• INDUSTRIAL KITCHENS

• Process:• Menu Planning;• Costs;• Earnings;• Purchase;• Stock.




• Menu Planning• Menu planning can be centralized at the head office;• Historical menu adjustments by the branches;• General withdrawal from stock;• Costs follow up during the menu planning;• Menu planning according to the price list made by the

purchase department;• Recipe integrated assistance according to the

contractual rules of each branch.




• Purchase• Generates purchase needs according to the menu

and the stock;• Volume of purchase consolidation;• Automatic generation of invoices from the purchase

orders;• Automatic integration with the financial department,

creating accounts to be paid;• Accountancy and fiscal integration; • On-line inverted auction (purchase doorway).



UNRESTRICTED MENU PLANNING

MENU PLANNINGCOMMERCIAL BRANCH

Makes contract information available

Adjusts menu/analize cost

Generates purchase needs

Registers amount of diners

Issues requisition

Withdrawal from stock

Verifies the best prices

Generates supply Order

Sends Order to supplier

Registers entry invoice

Configures services

Recipe review

PURCHASES DEPARTMENT



SEMI- STANDARDIZED

MENU PLANNING



Issues requisition





Elaborates menu/Analize cost

Menu approval


Recipe review

Analizes menu

Menu approval


Configures services

MENU PLANNING

COMMERCIAL BRANCHPURCHASES DEPARTMENT



STANDARDIZED MENU PLANNING





Recipe review

Configures services

Elaborates standard menu

Adjusts menu/analize cost region

Analizes menu adjustments

Sends menu to branches

MENU PLANNING

COMMERCIAL BRANCHPURCHASES DEPARTMENT


Issues requisition



Menu suggestions

Menu release




POS



• POS

• Process:• Sales; • Purchase;• Stock;• Sales management.



• POS

• Point of Sales• Personalized screen layout of the front desk computer;• Touch-screen;• Allows client/consumption sales; • Different types of sales: upfront, table, room service

and order; • Allows the use of PDA devices.



• POS

• Sales Management• Control of stock by the products’ composition;• Sales’ prices based on products’ costs;• Purchase needs according to sales’ history;• Analyzes trends to respond to consumer behavior;• Monitors employee productivity; • Sales report by product, operator, time, period, store,

mean expense and others;• Provides means to align strategy and execution: store

operation, store development, strategic promotions.



Authorizes Purchase

Purchase order

Volume of Purchase

Cash Register

Sales

Issue of vaucher / Invoice

Cashing Out

Consolidation of Sales

Registers Withdrawal from Stock

Consumption Forecast

Purchase Order

Management Reports

LOGISTIC

Receipt of Products

Products per Unit

Invoice Posting

Cycle Count

ORDERS UNIT SUPPLIES



Healthcare



• HEALTHCARE

• Process:• Anamnesis;• Diet therapy;• Menu Planning for each diet;• Costs;• Earnings;• Purchase;• Stock.



• HEALTHCARE

• Planning• Menu planning according to the diet and the

service; • Amount of diners update according to the medical

prescriptions;• Control of enteral, parenteral and lacteal diets; • All medical information can be collected at the bed

using a PDA.



• HEALTHCARE

• Diet Therapy• Dietetic prescription according to the patient’s

evaluation;• Food restriction and intolerance verification;• Information can be collected by PDA at the patient’s

bed;• Automatic generation of labels and diet maps;• Biochemical exam evaluation and follow up;• Medicine influence on the nutrients.



DIET THERAPY BREASTFEEDING ROOM-

ENTERAL/PARENTERAL

Patient's data Integration withhospital's general system

HOSPITAL PRODUCTIONNUTRITIONAL THERAPY

Patient consultation

Nutritional Evaluation

Dietary Control

Maps of Diet

Identification tag

Production Preparation of feeding-bottles and infant formulas

Distributon at patients' bed

Elaboration of menuon discharge

integration

PDA

PDA

PDA

PDA

generation

generation

distribution

distribution

Discharge diet



SEMI- STANDARDIZED

MENU PLANNING

Menu planning

PLANNINGMATRIZ

SUPLIER EARNINGSUNITY LOGISTICOPERATOR

Menu approvalClient negociation

Purchase needPurchase solicitation

Purchase volume

Purchase order

Purchase need

Stock

Requisition

Produçtion

Diners

Clean leaftover and

Apuração

Faturamento

Products receipt


Stock

disponibilization

renegotiation

Not approved

approvedgerneration

calc

ulat

ion

consolidation

geration disponibilization

Receipt confirmation

gene

ratio

n

measurement



Schools, Colleges and Universities



• COLLEGES AND UNIVERSITIES

• Process:• Payment (Credit, Debit);• Sales;• Purchase;• Stock;• Sales Management.




• Point of Sales• Speeds and improves the agility of schools’

cafeteria sales process; • Student can make his/her order at the self-service

terminal using a personal card; • Personalized screen layout of the front desk

computer;• Touch-screen;• Allows client/consumption sales.




• Sales Management.• Control of stock by the products’ composition;• Sales’ prices based on products’ costs;• Purchase needs according to sales’ history;• Analyzes trends to respond to consumer behavior;• Monitors employee productivity; • Sales report by product, operator, time, period, store,

mean expense and others;• Provides means to align strategy and execution: store

operation, store development, strategic promotions.



STUDENT

Self-service

Upfront sales

Micro-terminal

Purchase order


Purchase solicitation

Sales forecast

Stock

Stock activity

Management reports

Web site

Credit Balance

Recharge

Consumption Restriction

Cash register close up

CASHREGISTER STORE PURSHASE



Public Schools



• PUBLIC SCHOOLS

• Process:• Schools Menu Planning;• Costs;• Earnings;• Purchase;• Stock.



• PUBLIC SCHOOLS

• Menu Planning• Menu planning according to the type of education and

to the school’s reality;• Automatic copy of menus for the schools related to the

school meals central;• Costs follow up during the menu planning;• Planned costs X real costs comparison;• Automatic integration of the earnings module.



• PUBLIC SCHOOLS

• Schools management (with PDA)• Fiscal receipts release from the purchase demand;• Amount of diners;• Purchase order;• Stock inventory;• Stock withdrawal;• Data transfer by phone or mobile;



• PUBLIC SCHOOLS

• Earnings• Automatic count of school meals served;• Automatic generation of invoices from the amount

of school meals served;• Encompasses different kinds of contracts; • Earning reports of served school meals.



Menu Planning

Amount of diners

Stock withdrawal

Production

Stock

Inventory

Purchase request

Volume of purchase

Purchase order

Products’ storage

Products’withdrawal

Registeringof invoices

generation

count

withdrawal

PDA

PDA

delivery

negotiationPDA

CITY HALLSUPPLIES

HEAD OFFICELOGISTICS SCHOOL

Menu registering

Productsper service

Purchase request

Earnings

send

generation

EARNINGSOFFICE



Catering and Events



• CATERING AND EVENTS

• Process:• Budget of each event;• Production;• Costs;• Earnings;• Purchase;• Stock;• Expedition.



• CATERING AND EVENTS

• Events Management• Controls all the productive processes of the event,

from the budget until its realization;• Controls staff, materials, maintenance, salon

booking and tasting; • Verifies the profits percentage in the budget;• Offers several reports for management of process’

steps and results (waste of materials, employees’ overtime and leftovers).



Budget release

Contract

Execution Account receivables

Products requisitionStaffdetermination

Payment

Production

Purchase needs

PurchaseSolicitation

Purchaserequisition

Volume ofPurchase

Purchaseorder

Productsdelivery

Account payables

Stock

PRODUCTIONBUDGET PURCHASE SUPPLIESSTOCK FINANCIAL



Inflight Catering



• INFLIGHT CATERING

• Process:• Budget;• Menu Design;• Production;• Purchase;• Stock;• Delivery;• Earnings.



• INFLIGHT CATERING

• Menu design, production and delivery• Elaborates the budget;• Prepares the menu according to the budget;• Production management; • Encompasses the daily process of air flight plans

according to the cycle map and the foreseen number of passengers;

• Delivery and billing the services.



Enterprise Resource PlanningAccounting, finances, production and quality



• ENTERPRISE RESOURCE PLANNING

• Process:• Supply Chain;• Quality;• Account Payables;• Account Receivables;• Bank Management / Cash-Flow;• Fiscal;• Accounting;• Orders/Requests;• Production;• Expedition.



• ENTERPRISE RESOURCE PLANNING

• Supply chain management;• Supplier qualification;• Financial management;• Complete credit, cash and banking management;• Control of tax and fees;• Flexible accounting rules;• Consolidation and group reporting.






• BUSINESSES INTELLIGENCE

• Based on Key Performance Indicators; • Provides the information to help companies monitor; • Fast data analysis for business operations and processes; • Analysis tools designed to support decisions;• Supports development, execution and maintenance of

business strategies.





OLAP (Online Analytical Processing)



• OLAP

• Fast Analysis of Shared Multidimensional Information; • Designed to facilitate reporting and analysis; • Provides end users with access to large amounts of data; • Analyzes the data from a number of different perspectives

(business dimensions).




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CONTACT



• TEKNISA SOFTWARE

www.teknisa.comPhone: +55 (31) 21.22-23.00

[email protected]

R. Gonçalves Dias, 607 Belo Horizonte - CEP:30.140.091 - Brazil - Phone: (55 31) 21.22-23.00

Praça Amadeu Amaral, 27 - 7° andar Bela Vista - São Paulo - CEP:01.327.010 - Phone:(55 11) 21.72-78.00

Av. Aquidaban, 600 - 5º andarBosque - Campinas - CEP:13.026-510 - Phone:(55 19) 32.34-06.93



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