Presentación de Duk Hee Lee

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September 26, 2007

Duk Hee LeeICU (Information and Communications University), Korea

www.icu.ac.kr

e-Government & Digital City in Korea


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Contents

1. Introduction1.1 What is e-Government & Digital City?1.2 Why e-Government & Digital City?1.3 Current Status of e-Government 1.4 Key Success Factors

2. e-Government & Digital City2.1 e-Government2.2 Digital City: Seoul

3. Future Government & City3.1 u-Government3.2 Policy Tasks

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1.1 What is e-Government & Digital City?1.2 Why e-Government & Digital City? 1.3 Current Status of e-Government 1.4 Key Success Factors

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1. Introduction1. Introduction

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1.1 What is e-Government & Digital City?

• e-Government

• Digital City

A new government domain which a country including tangible and intangible governance activities, facility and construction as well as the ground, underground, and sea is digitalized in similar with the real nation.

A virtual city which overcomes the limitation by physical distances through information and communication technologies, and can realize most of activities which happen in real physical cities.

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1.2 Why e-Government & Digital City?

To provide best national customer-oriented-services

To maximize administrative efficiency, productivity and transparency

To create jobs and civil demand

ee--GovernmentGovernment&&

Digital CityDigital City

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1.2 Why e-Government & Digital City?

System Integration

Process Innovation

Service Innovation

Transparency Transparency ↑↑Efficiency Efficiency ↑↑

Competitiveness Competitiveness ↑↑

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1.3 Current Status of e-Government: UN

Ranking Nation ‘05 Index ‘04 Ranking ‘03 Ranking

1 England 1.0000 1 1

2 Singapore 0.9841 4 13

3 U.S 0.9048 2 2

4 Canada 0.8730 3 3

4 Korea 0.8730 6 12

<’E-Participation Index: Top 5 Countries’, 2005, by UN>

* ‘E-Participation Index’ : E-Information, E-Consultation, and E-Decision Making

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<www.korea.go.kr>

<www.seoul.go.kr>

• E-Information - Homepage

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<‘The Number of Opinions’, 2006, from Seoul> <‘The Number of Inquiries’, 2006, from Seoul>

• E-Consultation – Seoul Cyber Policy Forum

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‘02

‘03 ‘04 ‘05

First Half Last Half First Half Last Half First Half Last Half

# of

applications52 130 250 641 1,109 1,844 4,968

# of issuing - 0 58 311 592 1,091 1,167

(Unit: thousand)

<‘Using Status of G4C System’, 2006, MIC>

• E-Decision Making – G4C (Government for Citizen)

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1.3 Current Status of e-Government: Brown University in U.S

<‘06 e-Government Index by U.S Brown University’, 2006, from Brown University>

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Nation Point Ranking

Korea 60.3 1

Taiwan 49.8 2

Singapore 47.5 3

U.S 47.4 4

Canada 43.5 5

1.3 Current Status of e-Government: Brown University in U.S

<‘Evaluation Result’, 2006, from U.S Brown University>

•Evaluation Result - Brown University in U.S

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Evaluation World average

Online Service Providing 85% 29%

Online Data Issuing 100% 94%

Database Providing 100% 72%

Individual Information Protecting Policy 85% 26%

Security Policy 15% 14%

Handicapped Person’s Accessibility 15% 23%

1.4 Key Success Factors

Strong Political Support

President’s initiative care & positive support

Devotion & Interest of

Persons in Charge

Self Sacrificing Efforts of Civil Committee Members

Development ofCivil Information System Technology

World Tope-Government & Digital City

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2.1 e-Government2.2 Digital City: Seoul

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2. e-Government & Digital City2. e-Government & Digital City

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2.1 e-Government

• Front-Office Businesses - Upgrade government-wide services for citizens and private businesses

• Back-Office Businesses - Improve the Effectiveness of administration

• Infrastructure Construction- Establish an infrastructure for e-Government

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2.1 e-Government: Front-Office Businesses

Main Projects ContentsLeading

Agency

G4CA single integrated portal site construction which represents

the government – www.egov.go.kr

MPB, MIC,

MGAHA

Information-Sharing System for

4 Social InsurancesInformation sharing of 4 social insurances MHW, ML

HTS (Home Tax Service) National tax online payment MTA

G2B Digitalization of all procurements processes MPB, OS

<’Contents and Leading Agency of Front-Office Businesses’, 2006, by MIC>

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1) MPB: the Ministry of Planning and Budget , 2) MIC: the Ministry of Information and Communication, 3) MGAHA: the Ministry of Government Affairs and Home Affairs, 4) MHW: the Ministry of Health and Welfare, 5) ML: the Ministry of Labor, 6) MTA: the Ministry of Tax Administration, 7) OS: the Office of Supply


‘07 ~

‘03 ~ ‘06

’00 ~ ’02

- Internet civil guidance and application- Infrastructure construction for e-Government service providing

- Expanding e-civil service- Home or office issuing of civil application documents- m-Government and TV (t-Government) service- Electronic civil application shared service construction

- u-Government- Home-based civil service- Paperless administration

Start of G4C service

Higher Jumping of G4C

Completion of e-Government

• G4C – Government for Citizen

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<‘Using status of G4C system’, 2006, from MIC in Korea>

• G4C - Usage Status

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2.1 e-Government: Back-Office Businesses

Main Projects Contents Leading Agency

NAFIS (National Finance

Information System)National finances and accounts informatization MFE

NEIS (National Education

Information System)Educational administration information database construction MOE

Local Government Information

Network System21 local administrative services MGAHA

PPSS (Personnel Policy

Support System)Personnel information database construction of public officials CSC

<’Contents and Leading Agency of Back-Office Businesses’, 2006, by MIC>

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1) MFE: the Ministry of Finance and Economy, 2) MOE: the Ministry of Education and Human Resources Development, 3) MGAHA: the Ministry of Government Affairs and Home Affairs, 4) CSC: Civil Service Commission


Projects Main Contents

Residential Administration Residential information management

Local Industry Administration Energy business management, Commerce and industry management

Vehicle Administration Vehicle information sharing management

Cadastral Administration Cadastral management, Integrated business management

Financial and Tax Administration Ownership change management, Revenue management

Environmental Administration Planning & supporting management, Scrapped material management

Welfare Administration Welfare beneficiary selection/supporting management, Graveyard management

Agricultural Administration Farmland management, Grain management

Civil Administration Civil appeal guidance & management

• Local Government Information Network System

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Projects Main Contents

Sanitary Administration Food sanitary mnagement, Sanitary licence mangement

Local Development Administration Administration disposal management, Underground water management

Cultural and Physical Training Administration Cultural asset management, Approval and permission management

Water & Drainage Administration Water supply management, Charge management

Marine Product Administration Fishing industry approval and permission management, Fishing ground management

Livestock Administration Livestock statistical management, Livestock sanitary management

Internal Process Administration Lawsuit management, Goods and commodities management

Forest Administration Mountain management, Forest fire protection and extinguishment management

Road & Traffic Management Road management, Traffic management, Parking management

Civil Defense Administration Civil defense organization and education, Mobilization of man-power

Census Registration Administration Census registration information sharing management

Calamity & Disaster Administration Calamity & disaster information providing and history management

• Local Government Information Network System

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2.1 e-Government: Infrastructure Construction Businesses

Main Business ContentsLeading

Agency

Approval and Electronic Document Distribution System

Construction

Approval & distribution of standardized

documentMGAHA

Electronic Signature and Certification System ConstructionExpansion of nation-wide electronic

certification system

MGAHA,

MIC

Administrative Information DB Construction Standardized DB Construction MGAHA

Secured e-Government Construction Secured and stable e-Government

environment construction

MGAHA,

MIC, MPB

<’Contents and Leading Agency of e-Government Infrastructure Construction Business’, 2006, by MIC>

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1) MGAHA: the Ministry of Government Affairs and Home Affairs, 2) MIC: the Ministry of Information and Communication, 3) MPB: the Ministry of Planning and Budget


Attacking Type

1 Quarter 2 Quarter 3 Quarter 4 Quarter

Detecting Detecting Change Detecting Change Detecting Change

Vulnerable Point 14,927,019 17,831,427 19.46% 18,945,926 6.3% 23,579,989 24.5%

Invasion Trial 5,523,475 4,988,881 -9.68% 3,818,651 -23.5% 3,104,550 -18.7%

Warm Virus 10,869,316 11,731,738 7.93% 11,518,673 -1.8% 16,043,283 39.3%

Total 31,319,810 34,552,046 10.32% 34,283,250 -0.8% 42,727,822 24.6%

<‘Attacking Type Status against e-Government’s Integrated Network in 2005’, 2005, by MIC>

• Security System Construction against Cyber Terror

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RealReal--time Monitoringtime Monitoring

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Expanding Construction Expanding Construction of GISAC (Government of GISAC (Government Information Sharing & Information Sharing &

Analysis Center)Analysis Center)

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Vulnerable Point Vulnerable Point AnalysisAnalysis

& Simulated Invasion & Simulated Invasion TrainingTraining

• Security System Construction against Cyber Terror - Solution

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2 Quarter 3 Quarter 4 Quarter

Occurrence BlockingPercentage

ofBlocking


of Blocking


of Blocking

Cyber Threat Block 50,184,293 39,005,181 77.7% 53,407,048 49,988,996 93.6% 61,262,334 57,549,671 93.94%

Virus Healing & Prevention 6,180,612 5,651,376 91.4% 5,245,251 4,998,367 95.3% 5,558,203 5,313,394 95.60%

<‘Cyber Threat Block and Virus Healing & Prevention in 2005’, 2005, by MIC>

• Security System Construction against Cyber Terror - Effects

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2.1 e-Government: Future Direction

• e-Government Roadmap Operation without a snag

<‘e-Government Roadmap’, 2006, MIC>

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• World Top Level e-Government

<‘Change of Korean e-Government Rank in the world’, 2005, UN>

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• Government Innovation and Human Resource Development

Year Goal Achievement Ratio

2000 500,000 451,212 90.2%

2001 500,000 455,415 91.1%

2002 308,476 415,620 137.7%

2003 222,217 434,351 195.5%

2004 304,167 356,638 117.3%

2005 150,500 209,880 139.5%

Total 2,323,116

<‘Achievement of Informatization Education (2000~2005)’, 2006, MIC>

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2.2 Digital City: Seoul

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Main Business Content

Services for Citizens Single integrated homepage, Integrated reservation system, Cyber policy discussion

One-Click Electronic Civil Application Service Providing with online one-click services of 796 civil applications in Seoul city’s 15 agencies

OPEN system (Online Procedures Enhancement for Civil Applications)

Online opening to the public in real time about civil applications information and all handling processes

GIS (Geographic Information System) Systematical Internet-based managing of city's geographical information such like roads and underground facilities

Internal Administration Information System Electronic document system, Database management system, E-personnel ground, Total tax information system

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Main Business Content

e-Seoul Net Connecting 36 Administration Offices Deliverry of 127 administrations information to the public

Seoul Data Center 24 hours real-time monitoring system

Total Information Protecting System Protecting Seoul city’s information resources from cyber attack

4 Industrial Belts Creative industrial belt, State-of-the-art industrial belt, NIT (Nano & Information Technology) and IT industrial belt

TOPIS (Transport Operation and Information Service) –New Traffic System Bus management system, New traffic card system

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<‘OPEN (Online Procedures Enhancement for Civil Applications) System’, 2007, Seoul>

• OPEN (Online Procedures Enhancement for Civil Applications)

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<‘Transparent System in OPEN System’, 2007, Seoul>

• OPEN - Transparent System

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<‘Open Administration via Public Participation’, 2007, Seoul>

• OPEN - Open Administration via Public Participation

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1. Administrative Efficiency2. Broad wide Usage of Geographical Information3. Providing with Citizen Life Information4. City’s Safety

1. Administrative Efficiency2. Broad wide Usage of Geographical Information3. Providing with Citizen Life Information4. City’s Safety

Purpose of GIS

• GIS (Geographical Information System)

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<‘Propulsion Strategy of GIS System’, 2006, MIC>

• GIS – Propulsion Strategy

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• Creation of 4 Industrial Belts

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• Creation of 4 Industrial Belts

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2.2 Seoul Digital City: Future Direction

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3.1 u-Government3.2 Policy Tasks

3. Future Government & City 3. Future Government & City

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3.1 u-Government

• From e-Government to u-Government

E-Government U-Government

Accessibility

Wire-based (CDMA/ADSL) Wire, Wireless, Mobile Platform

Fixed Place to access networksUbiquity : Wherever, Whenever,

Seamless

Service Level Provider-based uniform serviceCustomer-oriented uniqueness

service

Interaction Through only web-siteIntelligence computer through a

sensor or tag

<”The differences between E-Government and U-Government”, 2006, by NIA>

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3.2 Policy Tasks

Establishment of desirable future government and city developmentmethodologies for ubiquitous society

Ex-ante improvement and readiness of law & regulationfor future society uncertainty

Private information protection and system stability

Establishment of desirable future government and city developmentmethodologies for ubiquitous society

Ex-ante improvement and readiness of law & regulationfor future society uncertainty

Private information protection and system stability

• Policy tasks to realize u-Government

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