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Agenda Presence Management www.dacgroup.com

Presence management for filling and service stations

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We help filling stations, service stations and food-related chains appear comprehensively and accurately for local and relevant online searches on all devices such as mobile phones, tablets,desktops and GPS units, ensuring your customers and prospects have a flawless user experience until they enter your doors.

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Page 1: Presence management for filling and service stations

Agenda

Presence

Management

www.dacgroup.com

Page 2: Presence management for filling and service stations

Adam is on a business trip and when he leaves the client’s office, he realizes he needs some gas…

“Can you pick up lunch on the way home so we don’t have to cook?”

Page 3: Presence management for filling and service stations

Adam is on a business trip and when he leaves the client’s office, he realizes he needs some gas…

“Can you pick up lunch on the way home so we don’t have to cook?”

So he naturally pulls out his smartphone and runs a search for “gas station” nearby…

Page 4: Presence management for filling and service stations

Adam is on a business trip and when he leaves the client’s office, he realizes he needs some gas…

“Can you pick up lunch on the way home so we don’t have to cook?”

So he naturally pulls out his smartphone and runs a search for “gas station” nearby…

Are you

showing

up??

Page 5: Presence management for filling and service stations

The challenge…

How do you maintain consistent, accurate station information across a regional or national chain of locations?

How do you consistently rank high for every location in unbranded local search results on all devices?

Page 6: Presence management for filling and service stations

Building the Base: The Maps Channel

Page 7: Presence management for filling and service stations

Get your information right…everywhere!

Page 8: Presence management for filling and service stations

Local U.S. Search Volume

• Google Technologist Ed Parsons sites that 1 in 3 searches have local intent November, 2012 – Blumenthals.com

• Analysts predict that mobile will overtake PC for local search by 2015 April, 2012 – searchengineland.com via BIA/Kelsey

67%

33%GoogleOther

Over 4 Billion Monthly Local Searches

Page 9: Presence management for filling and service stations

Get your information right…everywhere!

Page 10: Presence management for filling and service stations

We have been in business for over 40 years and have been a full-service digital marketing solutions agency since 1997

Our heritage is in directional marketing and Yellow Pages advertising which has extended into the digital discipline of Local Listings Management and Presence Management

DAC Group

Page 11: Presence management for filling and service stations

Unmatched ability to affect the accuracy and consistency of online listings through direct management of relevant search properties and strong relationships with data aggregators◦ Direct management of properties such as Yelp, Foursquare, CitySearch, etc.

◦ Considered a top level authority by core data providers such as Acxiom, InfoGroup, Neustar/LocalEze and Nokia Navteq

Differentiating Factors

Page 12: Presence management for filling and service stations

Most comprehensive reporting platform in the industry for local listings◦ We also have the ability to employ comprehensive reputation review and

management

Ability to clean up stray and duplicate listings◦ These commonly arise as a result of locations opening and closing or through

the acquisition of other businesses

Ability to handle “nested” locations◦ Locations within a location such as in a mall or airport

Differentiating Factors

Page 13: Presence management for filling and service stations

No other agency can improve the accuracy, consistency, pervasiveness and rankings of your restaurant listings online like DAC Group

We currently manage over 100,000 listings and our approach is entrusted by top-tier brands such as:

Key Strength

Page 14: Presence management for filling and service stations

Case Study

Client: National automotive franchise with 800+ locations & $250M in revenue

Challenge: Unmanaged listings, inconsistent information online, no central direction & poor local presence

Strategy: Client’s annual investment per location was $199. DAC Group applied our full Local Listings Management process

Page 15: Presence management for filling and service stations

Case Study

Results:

clicks and direction requests doubled in 6 months (22K 46K)

Incremental sales per location: $72,000

Profit ROI delivered by this local search-based marketing initiative was 70:1

(Industry average for search-based marketing programs is 7:1, so DAC Group delivered 10x industry average results)

Page 16: Presence management for filling and service stations

Adam PickerDigital Specialist, DAC Group

[email protected]

Making our clients appear comprehensively and correctly is what DAC Group does best. We have over 100,000 individual listings under management. We patiently and diligently wade through reams of data, eliminating incorrect or out of date information while promoting the rich and relevant content to provide local businesses with a highly accurate and visible presence within this critical channel. We don’t stop there.

We understand that as the channels converge online our efforts must multiply to keep our partners ahead of the curve. SEO, mobile and social all play a part in our local listings management service; from building citations and references to bolster organic rankings in the local channel, through to robust local reputation management programs that focus on user ratings and reviews. We analyze and report on all the key performance indicators through our proprietary DiMITRI™ dashboard, drilling down to understand the performance at the individual location or rolling up to encompass a national or international footprint.