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Power Points For Progress
Catherine Palin-Brinkworth
Coaching and Mentoring programs that work
for everyone
What you want….High productivityConsistently profitableRun to budgetLess stressLower staffing costs – recruitment, training,
salariesSustainability
They’re all driven by
good people doing good work
The Formula for Failure
People will inevitably fail when1. They don’t know WHAT
they are trying to achieve or WHY it matters
2. They don’t know HOW…
3. Someone or something GETS IN THE WAY!
leadership
research & development
marketing
sales
service
management
Positional – The Crust
Circumstantial – The Crunch
Personal – The Core
Vision
Action Self Development
The Core
The Development OptionsTrainingCoachingMentoringCounsellingDelegation
Essential DifferencesCoaching MentoringPerformance and personal growth
Professional development
On the job, continual withgood management
Selected guidance, advice, ideas
Q & L to ensure relevance & ownership
Sharing of wisdom and experience
Developing and skilling not correcting
Enabling protegés to grow and evolve
Individual agreed needs Not always knownUnderstanding, confidence and own conclusions
Can include coaching, ‘modelling’ and active advocacy
© Copyright 2010 Progress Productions Pty Ltd
UselessConditions & CluesEffective Commitment Safety Trustworthy Useful Future driven Accountable
Arrogance Controlling No time No agreed goals or
objectives Bureaucracy Negative
© Catherine Palin-Brinkworth 2006-12
The PeakJoy
GratitudeLearning
Responsibility Guilt
Shame BlameDenialThe Pit
+
-
THE POWER GRID
Key Success AreasKnowledge Skills AttitudesGoals or KPI’s Listening ConfidenceStrengths/Challenges of team
Questioning Commitment
Systems thinking Self-analysis Respect
How many squares?
There’s always value in a system.
Test
Tell
Try
What doesn’t work…
TestTell
Try
Build a good relationship
Establish their needs wants and goals
Suggest the BEST solution
Take a commitment to move ahead
The B.E.S.T Performance System
© Copyright 2006-11 BEST Training Systems Pty Ltd
My Three Laws of Enlightened Leadership People can only ever perform up
to their level of belief in themselves
People will always act for their reasons, not yours
In any given moment, everyone has the power to choose
© Copyright 2011 Progress Productions Pty Ltd
R.I.S. The basic emotional needs of every human being
V……………….
N………………
You will not get full support unless those needs are met.
Behaviours
Beliefs
Outcomes
In the wayCosts
Economy
Measurability
Time
How??? Who??? When???
Ensure commitment
AssumeAlternativesAskAppreciate
Follow Up Feedback
Think of someone you admire
State their name
List three qualities
Share who and why
Now…………….
Write……………
Now repeat……..