Post Event ReportWorld Communication Awards 2013

Total Telecom FestivalLondon, December 2013

Summary

The 15th annual World Communication Awards were presented on the 3 December 2013. They were hosted at the Lancaster London as part of the Total Telecom Festival, with co-located daytime conference.

Across the course of the day around 500 senior executives attended, both to see the winners of this years awards revealed and also to take part in the informative and interactive conference.

Highlights included:• Olaf Swantee of EE was present to be named CEO of the Year• Orange Business Services won 4 categories, including Global Operator• Digicel of Jamaica won in two categories

The event organisers are Total Telecom, the leading providers of news and analysis for global telecom professionals.

Headline Data

• Organised by Total Telecom• 500 participants across the day

• 372 at the 15th annual World Communication Awards

• 208 registered conference delegates

• 22 conference speakers• 20 award winners• Over 40 operators represented • 82 companies attending• Awards hosted by Justin Webb of the BBC

Delegate Profile

Organisation Breakdown %

Operators; 61Vendors; 15

Other; 24

Seniority %

CxO; 27

Director; 36

Manager; 16

Other; 21

The Total Telecom Festival brings together an unrivalled audience of senior telecoms professionals, over 60% of them at director level or above.

Delegate Profile

Regional Breakdown %

AsiaPacific; 12

Europe; 73

Americas,

5MEA; 10

Top operators including:

World Communication Award Winners 2013

• BEST BRAND CAMPAIGN sponsored by Samsung Networks Europe• Bangalink

• BEST CLOUD SERVICE• Orange Business Services (Flexible Contact Center)

• BEST CONSUMER SERVICE• Smart Communications (SmartNet)

• BEST CONTENT SERVICE sponsored by TeliaSonera IC• Portugal Telecom (Meo)

• BEST CUSTOMER CARE sponsored by Orange Business Services• Virtela (Customer Care Program)

• BEST CUSTOMER EXPERIENCE sponsored by Tata Globe Telecom

• BEST ENTERPRISE SERVICE• Orange Business Services (Intelligent Apps Enabler)

• BEST NETWORK OPERATION INITIATIVE• AT&T (small cells)

• BEST OPERATOR IN A DEVELOPING MARKET sponsored by NTT Communications• Digicel (Papua New Guinea)

• BEST SMALL BUSINESS SERVICE• Orange Business Services (Le cloud pro)

• THE INNOVATION AWARD sponsored by TalkTalk Business• Ciena (GeoMesh)

• PROJECT OF THE YEAR• BT (London Olympic Games)

• GREEN AWARD• Safaricom (e-waste management programme)

• THE SOCIAL CONTRIBUTION AWARD• Digicel (Haiti Education Improvement Initiative)

• BEST PLACE TO WORK• TeliaSonera International Carrier

• USER’S CHOICE• NTT Com

• BEST WHOLESALE CARRIER• Tata Communications

• BEST MOBILE OPERATOR• Ooredoo

• BEST GLOBAL OPERATOR sponsored by Ericsson• Orange Business Services

• CEO of the YEAR sponsored by Huawei• Olaf Swantee - EE

Dr Leroy G. Blimegger Jr, Senior Vice

President, Huawei

"How many operators are really required in a

country?" Tony Lavender, CEO, Plum Consulting

"I don't know" what 5G is" Bernard Barani,

European Commission DG Connect "At the

moment it's a group of requirements."

Khalid Ellaicy, Group CFO, Orascom Telecom

Holding

Featured Speakers

"less regulation" Inge Hansen, Head of

Spectrum, EE

Andy Hudson, Head of Spectrum Policy,

Vodafone Group

“The financial markets would have an exceedingly sceptical attitude" Stephen

HowardHead of Global TMT

Research, HSBC

Twitter overdrive! #WCA13 #TTFest – just a few of the tweets

Press Coverage

• More than ever the World Communication Awards has attracted global media coverage, including:

Extensive Marketing Campaign

• Marketing for the events ran from March • Extensive direct email campaign• Banner adverts on www.totaltele.com • Over 15 pages of advertising• Dedicated event websites• Interaction with 35,000+ social

media followers

Towards 2014We are already thinking about the 16th annual

World Communication Awards

To get involved contact sales@totaltele.com or call +44 20 7608 7030

A Total Telecom Production