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What you will learn in this Section ? Envisioning Strategy Definition Framework Visual Models External Analysis PEST PEST Impact Analysis Industry and Competitive Analysis Industry Structure Evolution of Industries Industry Supply Chain Potential Industry Earnings Porter’s 5 Forces Analysis Competitive Intensity Strategies for minimizing competitive forces Perceptual Map Barriers to Entry/Incumbency advantages DSIR effect Company Resources and Capabilities ARC Analysis/HR SWOT Analysis Value Creating Processes/Core Competencies Strategic Gameboard Balanced Scorecard Change Management © Sunil Mehrotra

Porters 5 Forces And Mapping

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Page 1: Porters 5 Forces And Mapping

What you will learn in this Section ?

• Envisioning Strategy– Definition– Framework– Visual Models

• External Analysis– PEST– PEST Impact Analysis

• Industry and Competitive Analysis– Industry Structure– Evolution of Industries– Industry Supply Chain– Potential Industry Earnings– Porter’s 5 Forces Analysis– Competitive Intensity– Strategies for minimizing competitive

forces– Perceptual Map– Barriers to Entry/Incumbency advantages– DSIR effect

• Company Resources and Capabilities– ARC Analysis/HR– SWOT Analysis– Value Creating Processes/Core

Competencies– Strategic Gameboard– Balanced Scorecard– Change Management

© Sunil Mehrotra

Page 2: Porters 5 Forces And Mapping

Fortune's ranking of Industries by profits

Tobac

co P

rodu

cts,

Oth

er

Cigare

ttes

Perso

nal S

ervic

es

Bever

ages

- W

inerie

s & D

istille

rs

Cleanin

g Pro

duct

s

Applic

ation

Sof

twar

e

Aeros

pace

/Def

ense

- M

ajor D

ivers

ified

Proce

ssed

& P

acka

ged

Goo

ds

Auto

Parts

Sto

res

Divers

ified

Compu

ter S

yste

ms

Gas

Utili

ties

Inte

rnet

Ser

vice

Provid

ers

Recre

ation

al Veh

icles

Indu

stria

l Elec

trica

l Equ

ipmen

t

Lodg

ing

Oil &

Gas

Drill

ing &

Exp

lorat

ion

Oil &

Gas

Equ

ipmen

t & S

ervic

es

Insu

ranc

e Bro

kers

Dairy

Produ

cts

Educa

tion

& Tra

ining

Ser

vices

Perso

nal P

rodu

cts

Life

Insu

ranc

e

Truck

s & O

ther

Veh

icles

Aeros

pace

/Def

ense

Pro

duct

s & S

ervic

es

Heavy

Con

stru

ction

0

10

20

30

40

50

60

70

80

90

Industry Ranking

% ROE

Industry

% R

OE

Industry AnalysisWhy are some industries more

profitable than others?

Page 3: Porters 5 Forces And Mapping

Industry Analysis:Porter's Insight

© Sunil Mehrotra

Suppliers

Customers

The incumbentfirms

New entrant

Substitutes

• Porter’s insight recognizes that the following characteristics are important to profitability of the incumbent:

The intensity of competition

The ability of suppliers or buyers of industry products to restrain industry profits

The behavior of firms producing closely related goods not included in the industry

Potential for entry into the market by new firms

Page 4: Porters 5 Forces And Mapping

Porter's 5 Forces impact on profitability

Suppliers

Bargaining power of Suppliers

Customers

Bargaining power of

New entrant

Threat of New Entrants

Substitutes Threat fromSubstitutes

The incumbentfirms

Competitive rivalry

Page 5: Porters 5 Forces And Mapping

Root causes that put pressure onindustry profitability

Few large suppliersNo substitutesCustomers are fragmentedSwitching costs to another supplier are highSupplier integrating forward

Economies of scaleDownstream more profitableLow barriers to entry downstream

Concentration of buyersIncumbents are fragmentedProduct is undifferentiatedSwitching to another supplier is simpleProduct is not strategic to the customerCustomers can produce the product themselvesCustomer knows the production costsCustomers can integrate back-words

Better pricesBetter performanceSimilar functionality

Many small playersHigh cost to exitUndifferentiated products compete on priceLow brand loyaltyLow switching costsSlow/no growth market

www.themanager.org

© Sunil Mehrotra

Low barriers to entry

Suppliers

Bargaining power of Suppliers

The incumbentfirms

Competitive rivalry

Substitutes Threat fromSubstitutes

Customers

Bargaining power of

New entrant

Threat of New Entrants

Page 6: Porters 5 Forces And Mapping

Impact on Profitability

Competitive Intensity

Bargaining power of Suppliers

Bargaining power of Customers

Threat of New Entrants

Threat from Substitutes

High LowModerate

Profits © Sunil Mehrotra

Threat/Power

Discount Stores Tobacco Industry

Page 7: Porters 5 Forces And Mapping

Porter's 5 Forces impact on profitability

Suppliers

Bargaining power of Suppliers

Customers

Bargaining power of

New entrant

Threat of New Entrants

Substitutes Threat fromSubstitutes

The incumbentfirms

Competitive rivalry

Page 8: Porters 5 Forces And Mapping

Competitive Intensity impactsIndustry profitability

MonopolySingle Firm

Dominant Firm•Few large firms•More small firms•Pricing leadership•Protected Niches

Oligopoly•Few Firms•Strategic Interdependence•Profitability determined by behavior

Niche Market•Product Differentiation•Localized competition

Perfect Competition•Many firms•No product differentiation•Price based competition

HighLow

Industry Profitability

© Sunil MehrotraAdapted from: Saloner, Shepard, & Podolny: Strategic Management, Wiley and Sons, 2001

UtilitiesComputer OS

AutomobilesCommercial Aircrafts

Clothing StoresGas Stations

Commodities

1000-1800

http://www.usdoj.gov/atr/public/testimony/hhi.htmHHI

Page 9: Porters 5 Forces And Mapping

New entrant

Threat of New Entrants

Strategies for minimizing the power of competitive forces

Adapted from: www.themanager.org

Reducing competitive rivalry withinDifferentiate your productAvoid price competitionReduce industry over capacityFocus on different customer segments

Suppliers

Bargaining power of Suppliers

The incumbentfirms

Competitive rivalry

Substitutes Threat fromSubstitutes

Customers

Bargaining power of

Page 10: Porters 5 Forces And Mapping

Product Differentiation minimizes competitive intensity

• Perceptual Maps are a visual display (usually on two dimensions) of how brands are perceived by customers.

• The closer the brands are positioned in this space the more competitive they are to each other.

• Perceptual Maps identify “open spaces” or unmet customer needs.

• Perceptual Maps identify salient attributes of the products on which consumers differentiate brands.

Adapted from: http://en.wikipedia.org/wiki/Perceptual_mapping

Page 11: Porters 5 Forces And Mapping

Perceptual Map for Travel Agency Industry

Online self-service

In person, concierge service

Extreme AdventureGuided tours

Page 12: Porters 5 Forces And Mapping

Perceptual Map of the Auto Industry

Prestige

Basic

SportyConservative

Page 13: Porters 5 Forces And Mapping

Perceptual Map Example:Contemporary

Classic

ExpensiveDiscount

Zara

Nina Tooley, April 2008 MBA, Graziadio School of Business and Management Pepperdine University

Page 14: Porters 5 Forces And Mapping

Contemporary

Classic

Perceptual Map Example:

MatureYoung

Zara

Nina Tooley, April 2008 MBA, Graziadio School of Business and Management Pepperdine University

Page 15: Porters 5 Forces And Mapping

Perceptual Map of the Beer Market

Premium

Popular with MenHeavy

Special Occasions

Dining Out

Popular with

Women

Light

Pale Color

On a Budget

Good Value Blue Collar

Full Bodied

PremiumBudget

Light

Heavy

Meister Brau

Stroh’s

Beck’s

• Heineken

Old Milwaukee

Miller •

Coors•

Michelob•

Miller Lite

• Coors Light•

OldMilwaukee Light

Budweiser

Less Filling

Adapted from: Prof. Ganesh Iyer, UC Berkeley

Page 16: Porters 5 Forces And Mapping

Perceptual Map of 2000 Presidential Candidates

Colin PowellJohn McCain

George W. Bush

Alan Keyes

Pat Buchanan

Steve Forbes

Donald Trump

Elizabeth Dole

Jesse Jackson

Bill Bradley

Al Gore

Leader

Opportunistic

ReligiousConservative

Source: 12Americans.com, 2000www.populus.com

TraditionalLiberal

Republican

Democrat

Independent

Page 17: Porters 5 Forces And Mapping
Page 18: Porters 5 Forces And Mapping
Page 19: Porters 5 Forces And Mapping

Porter’s 5 Forces Differentiation as a strategy

Competitive Intensity

Bargaining power of Suppliers

Bargaining power of Customers

Threat of New Entrants

Threat from Substitutes

Differentiation

Brand loyalty to keep customers from switching

Better able to pass on supplier price increases to customers

Fewer alternatives available to switch to

Customer loyalty can deter new entrants

Customers less willing to accept substitutes

www.studymarketing.org

Example:

Page 20: Porters 5 Forces And Mapping

Differentiation is occupying a unique space in the customer's

mind

Page 21: Porters 5 Forces And Mapping

New entrant

Threat of New Entrants

Strategies for minimizing the power of competitive forces

Adapted from: www.themanager.org

Reducing the threat of New Entrants

Increasing minimum efficient scales of operations

Creating brand image/loyalty

Protection of intellectual property

Alliances with linked products/services

Tie up with suppliers

Tie up with distributors

Retaliation tactics

Cut out intermediaries

Reducing threat of substitutesIncrease switching costsForm alliancesEnter substitute market Accentuate differences

Reducing competitive rivalry withinDifferentiate your productAvoid price competitionReduce industry over capacityFocus on different customer segments

Reducing the Bargaining Power of SuppliersPartneringSupply Chain ManagementIncrease mutual dependencyBuild knowledge of supplier costs/methodsTake-over supplier

Reducing the Bargaining Power of CustomersPartneringIncrease loyaltyIncrease incentives and value addedIncrease switching costsCut out intermediaries

Suppliers

Bargaining power of Suppliers

The incumbentfirms

Competitive rivalry

Substitutes Threat fromSubstitutes

Customers

Bargaining power of

Page 22: Porters 5 Forces And Mapping

Porter's 5 Forces impact on profitability

Suppliers

Bargaining power of Suppliers

Customers

Bargaining power of

New entrant

Threat of New Entrants

Substitutes Threat fromSubstitutes

The incumbentfirms

Competitive rivalry

Page 23: Porters 5 Forces And Mapping

Nappies 14-16?

Porter's 5 forces insight-Intensity of competition amongst incumbents-Bargaining power of suppliers and buyers- Threat from substitutes and new entrants

Spectrum of competition-monopoly to perfect competition-Herfindahl-Hirschman index measure of intensity-strategies for minimizing intensity of competition

Product and brand differentiation is a key strategy-Perceptual mapping technique-Using perceptual maps for positioning products and brands

Page 24: Porters 5 Forces And Mapping

Mnemonic 6

Page 25: Porters 5 Forces And Mapping

Mnemonic 7

Adapted from: http://en.wikipedia.org/wiki/Perceptual_mapping