BA Global Standard

Best Jobs in America CNN Money 2015

$124,000 23%

$96,600 12%

12. Portfolio Manager $123,000 27%17. IT Program Manager $122,000 15%18. Project Control Specialist $ 86,600 19% 21. Strategy Manager $112,000 19%22. Product Dev. Director $131,000 12% 28. Product Mgmt Director $148,000 13% 32. Software QA Manager $110,000 15% 65. Product Marketing Specialist $ 67,600 32% 84. Marketing Consultant $ 90,700 32%

$88,200 23%$96,400 37%

http://money.cnn.com/pf/best-jobs/

$79,900 19%

$126,000 13%$103,000 13%

$114,000 23%

$89,300 19% $62,400 13%

(Median pay $ , 10-year job growth)

BA 가치

11

What Drives Business Value?

67% 52% 41%

Enabling Business Strategy

Optimizing Business Processes

Driving Innovation

42% …of CIOs rated business analysis as the top technical skills gap in their organization in Deloitte’s 2013 CIO Survey.

BA History

2014

PMI-PBA 런칭 PMI BA 실무 가이드

2015

IIBA BABOK v3.02016

IIBA 시험 개정 PMI BA 실무 표준

2009

IIBA BABOK v2.02003

IIBA 설립

Helping Business Do Business Better 회원 29K 115 chapter www.iiba.org CBAP (Certification BA Professional) CCBA (Certification of Competency in BA)

Do more, with less 회원 460K 273 chapter www.pmi.org PMP, PgMP, PfMP CAPM PMI-PBA, PMI-ACP, PMI-RMP, PMI-SP

271p 514p227p

BA Definitions

Traditional BA Space

Challenges to Project-Centricity

Pre-Project Project Post-Project

Enterprise Analysis

Requirements Analysis

SolutionAssessment & Validation

Rationale Delivery Benefits

Business analysis is the practice of enabling change in an enterprise by defining needs and recommending solutions

that deliver value to stakeholders. - BABOK® 3rd .

Project management is the application of knowledge, skills, tools, and techniques to project activities to meet the project requirements.

PMBOK® 5th .

BABOK Map2. CCM Knowledge Key Concepts 9. Underlying Competency 10. Techniques 11. Perspectives

ChangeNeedSolutionStakeholderValueContexts

3. Business Analysis Planning and Monitoring4. Elicitation and Collaboration5. Requirements Life Cycle Management6. Strategy Analysis 7. Requirements Analysis and Design Definition8. Solution Evaluation

.1 Analytical Thinking and Problem Solving .2 behavioural Characteristics .3 Business Knowledge .4 Communication Skills.5 Tools and Technology

.1 Acceptance and Evaluation Criteria

.2 Backlog Management

.3 Balanced Scorecard

.4 Benchmarking and Market Analysis

.5 Brainstorming

.6 Business Capability Analysis

.7 Business Cases

.8 Business Model Canvas

.9 Business Rules Analysis

.10 Collaborative Games

.11 Concept Modelling

.12 Data Dictionary

.13 Data Flow Diagrams

.14 Data Mining

.15 Data Modelling

.16 Decision Analysis

.17 Decision Modelling

.18 Document Analysis

.19 Estimation

.20 Financial Analysis

.21 Focus Groups

.22 Functional Decomposition

.23 Glossary

.24 Interface Analysis

.25 Interviews

.26 Item Tracking

.27 Lessons Learned

.28 Metrics and Key Performance Indicators (KPIs) .29 Mind Mapping .30 Non-Functional Requirements Analysis .31 Observation .32 Organizational Modelling.33 Prioritization .34 Process Analysis .35 Process Modelling .36 Prototyping .37 Reviews .38 Risk Analysis and Management .39 Roles and Permissions Matrix .40 Root Cause Analysis .41 Scope Modelling .42 Sequence Diagrams .43 Stakeholder List, Map, or Personas .44 State Modelling .45 Survey or Questionnaire .46 SWOT Analysis .47 Use Cases and Scenarios .48 User Stories .49 Vendor Assessment .50 Workshops

.1 Agile

.2 Business Intelligence

.3 Information Technology

.4 Business Architecture

.5 Business Process Management

PurposeDescriptionInputsElementsGuidelines / ToolsTechniquesStakeholders Outputs

PurposeDefinitionEffectiveness Measures

PurposeDescriptionsElementsUsage Considerations

Change ScopeBusiness Analysis ScopeMethodologies, Approaches, and TechniquesUnderlying CompetenciesImpact on Knowledge Areas

Business Analysis

Agile

Business Intelligence

Information Technology

Business Architecture

Business Process Management

BA Core Concept ModelCCM Knowledge Competency Techniques Perspectives

BABOK Knowledge Area

Elicitation & Collaboraton

Solution Evaluation

Requirements Life Cycle Management

Requirements Analysis & Design Definition

StrategyAnalysis

Business AnalysisPlanning & Monitoring

✓Underlying

Competencies

CCM Knowledge Competency Techniques Perspectives

Elicitation & Collaboraton

Solution Evaluation

Requirements Life Cycle Management

Requirements Analysis & Design Definition

StrategyAnalysis

Business AnalysisPlanning & Monitoring

✓Underlying

Competencies

Solution Evaluation

Measure Analyze

Assess Limits• Enterprise• Solution

Act

BABOK Knowledge Area

Strategy Analysis

Change Strategies Future State

Option 1

Option 2

Risk

Opportunity

Cost Benefit

Solution

Risks and Uncertainties

Current State

Business Need

Strategy Analysis Solution Evaluation

Elicitation & Collaboration

Elicitation and Collaboration

Elicitation Communication

CCM Knowledge Competency Techniques Perspectives

BABOK KA mapCCM Knowledge Competency Techniques Perspectives

Name Stakeholder Input

Tools & Techniques

Output

Elements Tools Techniques

Chapter 3: Business Analysis Planning and Monitoring

3.1 Plan Business Analysis Approach

3.2 Plan Stakeholder Engagement

3.3 Plan Business Analysis Governance

3.4 Plan Business Analysis Information Management

3.5 Identify Business Analysis Performance Improvements

Chapter 4: Elicitation and Collaboration

4.1 Prepare for Elicitation

4.2 Conduct Elicitation

4.3 Confirm Elicitation Results

4.4 Communicate Business Analysis Information

4.5 Manage Stakeholder Collaboration

Chapter 5: Requirements Life Cycle Management

5.1 Trace Requirements

5.2 Maintain Requirements

5.3 Prioritize Requirements

5.4 Assess Requirements Changes

5.5 Approve Requirements

Chapter 6: Strategy Analysis

6.1 Analyze Current State

6.2 Define Future State

6.3 Assess Risks

6.4 Define Change Strategy

Chapter 7: Requirements Analysis and Design Definition

7.1 Specify and Model Requirements

7.2 Verify Requirements

7.3 Validate Requirements

7.4 Define Requirements Architecture

7.5 Define Design Options

7.6 Analyze Potential Value and Recommend Solution

Chapter 8: Solution Evaluation

8.1 Measure Solution Performance

8.2 Analyze Performance Measures

8.3 Assess Solution Limitations

8.4 Assess Enterprise Limitations

8.5 Recommend Actions to Increase Solution Value

CH9. Underlying CompetenciesCCM Knowledge Competency Techniques Perspectives

9.1 Analytical Thinking and Problem

Solving

9.2 Behavioural Characteristics

9.3 Business Knowledge

9.4 Communication Skills 9.5 Interaction Skills

9.6 Tools and Technology

.1 Creative thinking EthicsBusiness Acumen

Verbal Communication

FacilitationOffice Productivity

Tools and Technology

.2 Decision MakingPersonal

AccountabilityIndustry

knowledgeNon-Verbal

CommunicationLeadership and

influencingBusiness Analysis

Tools and Technology

.3 Learning TrustworthinessOrganizational

knowledgeWritten

CommunicationTeamwork

Communication Tools and Technology

.4 Problem Solving

Organization and Time

Management

Solution knowledge

ListeningNegotiation and

Conflict Resolution

.5 System Thinking AdaptabilityMethodology Knowledge

Teaching

.6 Conceptual Thinking

.7 Visual Thinking

CH10. TechniquesCCM Knowledge Competency Techniques Perspectives

1 Acceptance and Evaluation Criteria

2 Backlog Management

3 Balanced Scorecard 4 Benchmarking and Market Analysis

5 Brainstorming

6 Business Capability Analysis

7 Business Cases

8 Business Model Canvas 9 Business Rules Analysis

10 Collaborative Games

11 Concept Modelling

12 Data Dictionary 13 Data Flow Diagrams

14 Data Mining

15 Data Modelling

16 Decision Analysis

17 Decision Modelling 18 Document Analysis

19 Estimation

20 Financial Analysis

21 Focus Groups

22 Functional Decomposition 23 Glossary

24 Interface Analysis

25 Interviews

26 Item Tracking

27 Lessons Learned

28 Metrics and Key Performance Indicators (KPIs) 29 Mind Mapping

30 Non-Functional Requirements Analysis

31 Observation

32 Organizational Modelling

33 Prioritization 34 Process Analysis

35 Process Modelling

36 Prototyping

37 Reviews 38 Risk Analysis and Management

39 Roles and Permissions Matrix

40 Root Cause Analysis

41 Scope Modelling

42 Sequence Diagrams 43 Stakeholder List, Map, or Personas

44 State Modelling

45 Survey or Questionnaire

46 SWOT Analysis

47 Use Cases and Scenarios 48 User Stories

49 Vendor Assessment

50 Workshops

New 15 Techniques in V3

BABOK KA vs Techniquesv1.0 (05.2014)

by Miroslaw Dabrowskiwww.miroslawdabrowski.com BABOK®3 Knowledge Areas vs Techniques Matrix

10.1

Accep

tance

and E

valua

tion C

riteria

10.2

Backlo

g Man

agem

ent

10.3

Balanc

ed Sco

recard

10.4

Bench

marking

and M

arket

Analys

is

10.5

Brains

torming

10.6

Busine

ss C

apab

ility Ana

lysis

10.7

Busine

ss M

odel

Canva

s

10.8

Busine

ss R

ules A

nalys

is

10.9

Collab

orativ

e Gam

es

10.10

Data

Dict

ionary

10.11

Data

Flow D

iagram

s

10.12

Data

Mod

eling

10.13

Dec

ision A

nalys

is

10.14

Dec

ision M

odeli

ng

10.15

Doc

umen

t Ana

lysis

10.16

Estimati

on

10.17

Focus

Grou

ps

10.18

Functi

onal

Decom

posit

ion

10.19

Glos

sary

10.20

Inter

face A

nalys

is

10.21

Inter

views

10.22

Item Trac

king

10.23

Less

ons L

earne

d

10.24

Metr

ics an

d Key

Perform

ance

Indic

ators

(KP

10.25

Non

-Functi

onal

Requir

emen

ts Ana

lysis

10.26

Obs

ervati

on

10.27

Orga

nizati

onal

Modeli

ng

10.28

Priortiz

ation

10.29

Proces

s Ana

lysis

10.30

Proces

s Mod

eling

10.31

Prototy

ping

10.32

Rev

iews

10.33

Risk

Analys

is an

d Man

agem

ent

10.34

Role

s and

Permiss

ions M

atrix

10.35

Roo

t Cau

se Ana

lysis

10.36

Scena

rios

10.37

Scope

Mod

eling

10.38

Seque

nce D

iagram

s

10.39

Stakeh

older

List, M

ap, o

r Pers

onas

10.40

State M

odeli

ng

10.41

Survey

or Q

uesti

onna

ire

10.42

SWOT Analys

is

10.43

Use

Cas

es

10.44

Use

r Stor

ies

10.45

Vendo

r Ass

essm

ent

10.46

Work

shop

s

Business Analysis Planning & Monitoring3.1.6 Plan Business Analysis Approach

3.2.6 Plan Stakeholder Engagement

3.3.6 Plan Business Analysis Information Management

3.4.6 Plan Business Analysis Governance

3.5.6 Identify Business Analysis Performance Improvements

Elicitation and Collaboration4.1.6 Prepare for Elicitation

4.2.6 Conduct Elicitation

4.3.6 Confirm Elicitation Results

4.4.6 Communicate Business Analysis Information

4.5.6 Manage Stakeholder Collaboration

Requirements Life Cycle Management5.1.6 Trace Requirements

5.2.6 Maintain Requirements

5.3.6 Prioritize Requirements

5.4.6 Assess Requirements Changes

5.5.6 Gain Consensus

Strategy Analysis6.1.6 Analyze Current State

6.2.6 Define Future State

6.3.6 Assess Risks

6.4.6 Define Change Strategy

Requirements Analysis and Design Definition7.1.6 Specify and Model Requirements

7.2.6 Verify Requirements

7.3.6 Validate Requirements

7.4.6 Define Requirements Architecture

7.5.6 Define Solution Options

7.6.6 Analyze Potential Value and Recommend Solution

Solution Evaluation8.1.6 Measure Solution Performance

8.2.6 Analyze Performance Measures

8.3.6 Assess Solution Limitations

8.4.6 Assess Enterprise Limitations

8.5.6 Recommend Actions to Increase Solution Value

63

78

45

Legend

Techniques recommeded by BABOK. Business analyst sholud have a working knowledge of these techniques.

Techniques recommeded by BABOK.

http://www.mindmeister.com/416093663

IIBA®, the IIBA® logo, BABOK® and Business Analysis Body of Knowledge® are registered trademarks owned by International Institute

of Business Analysis.

CCM Knowledge Competency Techniques Perspectives

CH11. Perspectives

Business Analysis

Agile

Business Intelligence

Information Technology

Business Architecture

Business Process Management

CCM Knowledge Competency Techniques Perspectives