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An Introduction
Agenda
• Pipeline: People at the Core.• Pipeline: The Company• Pipeline Products• Core Services• Success Stories• Recap• Questions?
Pipeline: People at the Core.
People at the Core: Our Brand Promise
Our people, the foundation of our business, take a genuine interest in serving our customers and meeting their unique packaging needs. We are resourceful, customer-centric and competitive from strategy through fulfillment. As a partner to our customers, we provide knowledge, communication, efficiency and depth of resources that are critical to their business operations. Together we share a common goal – to create solutions that drive customer success.
Your People at the Core.Your Pipeline Team is larger than you know: 100+ specialists dedicated to your company’s success by providing:
Strategic Leadershipo Long-time industry experience dedicated to customer success
Sales Management by Geographic Regiono Regional experience based on local markets
A Positive Customer Service Experienceo Promoting CUSTOMERS FIRST and consistent service
Top Rate Supply, Warehousing and Qualityo Greater than 99.5% order accuracy for over 5 years
Custom “Core” Services and Marketingo Services beyond packaging to increase your bottom line
Accurate and Efficient Accountingo Friendly, professional and accurate reporting
Pipeline: The Company
Why “Pipeline” Packaging
A “pipeline” is a channel that moves resources and information from an inconvenient location to a place where they can readily be used.
Planned Growth and Milestones
Geographic Growth Product GrowthPails: 1988
Bottles/Jars: 1990
Tin Plate: 2000
Drums: 2006
Glass: 2012
Planned Growth and Milestones
Service 2000 Now
• Warehouses 1 12
• Customer Service Representatives
2 19
• Inside Sales Representatives
1 10
• Outside Sales Representatives
1 25
• Packaging Engineers
1 4
• Core (Custom) Services
0 3
• Quality 0 1
Industry RecognitionNACD Gold: 2012, 2011, 2001, 1999NACD Silver: 2012, 2011, 2010NACD Bronze: 2009, 2007, 2004NACD People’s Choice: 2013National Retail Hardware Association Gold: 2013
Today’s Solution: Pipeline Packaging
Pipeline maintains over 450,000 ft2 of warehouse space in 12 cities.
Our order fulfillment accuracy has exceeded 99.5% for over 5 years.
We also partner with over 150 manufacturers capable of shipping direct to your location.
Today’s Solution: Pipeline Packaging
Committing to Grow with Our Customers
Employs packaging engineers to provide comprehensive solutions for your needs.
Has a warehouse team of 25+ people who have maintained order accuracy above 99.5% for over 5 years.
Upgraded to Oracle Systems to streamline inquiries and billing with the potential to further expand our services.
Is an award-winning member of the National Association of Container Distributors (NACD).
Pipeline Products
Need Packaging? Pipeline It!
Steel, plastic, fiber drumsIntermediate bulk containers (Totes)Steel and plastic pailsTin plate, plastic and hybrid cansBottles, tubes, jars and cubitainers
#1 US distributor of steel and plastic pails as well as tin plate cansUN/Non-UN optionsPost-consumer material optionsAward winning lithography
In-stock and custom-designed jars, bottlesCustom print, screen printing, labeling, fluorination and sleeving Wide assortment of closuresSuitable for industrial, consumer and pharmaceutical
Triplex™ technologyDelPakUniPak100+ proprietary molds
Steel, Plastic and Fiber Drums, Totes
Size ranges: o Drums: 2 ½ - 55 gallonso Totes: 275 and 330
gallons
In-stock drums and liners available in:o Steelo Plastico Fiber
Steel and Plastic Pails, Tight Heads
Pipeline is the largest distributor of steel pails in North America
Stock sizes in both UN and non-UN configurations
Award-winning litho capabilities
Tin Plate, Plastic and Hybrid Cans
Pipeline is the largest distributor of tin plate cans in North AmericaIn-stock cans: ½ ounce to 10 litersUN rated cans availableNo-charge, 90-day stocking program for litho tinplate flat sheetsOur tin and plastic paint cans are made from post-consumer materials and are 100% recyclable
Bottles, Tubes, Jars and Closures
Custom print, screen printing, labeling, fluorination and sleeving We can help design, produce and implement your custom projects
GlasswareBottles, jars, jugs, vials and custom containersIndustrial, consumer and pharmaceutical gradesMultiple shapes, sizes and colorsWide assortment of closures
Exclusive ProductsTriplex™ technologyDelPakUniPak100+ proprietary molds
Core Services
Need More than Packaging? Pipeline It!
Pipeline’s Core Services help drive customers’ bottom lines:
Closing Tool Repair and LoanCustom Packaging AssemblyCustom Mold DesignPackage Labeling and DecorationPackage Testing and EngineeringWarehousing and Distribution
Core Services: Closing Tool Repair and LoanEnsure CFR49 complianceClosing tool instructionsRepair serviceo Review toolo Repair if possible or replace when not
Loan tool while yours is repaired
Core Services:Custom Packaging AssemblyPackaging parts assemblyPackaging customization such as plug and/or grommet insertionPalletizing and re-palletizingCustom box assemblyCustom packaging
Core Services:Custom Mold Design
Determining if custom packaging is right for your company’s needsAssisting in the design processCreating the custom moldProduction, warehousing and logistics
Core Services:Package Labeling and
DecorationPackage decoration identifieso Brand and commitment to the marketo The specific product and contentso Safety concerns or protocolso Instructions for proper use
Brainstorm graphic concepts that help differentiate you in the marketMultiple award winner with the National Association of Container Distributors (NACD)
Core Services:Package Testing and
EngineeringPeopleo 4 certified packaging engineerso 1 IOPP certified
Equipmento Drop testero Test oveno Optical
comparatoro Height gauge
o Magna-Mikeo Microscopeo Torque gauges
Core: ServicesWarehousing and Distribution
12 warehouses with 450,000+ ft2
Serviceso Inventory managemento Just-in-time (JIT) delivery serviceo Less than truck load (LTL) shipping
serviceo Logistics serviceso Same-day shipping service
Greater than 99.5% order accuracy for over 5 years
Success Stories
Pipeline Packaging Clients
Success Story: New Warehousing and Packaging =
Growth for B’laster®Challenge
B’laster® – a leading producer of penetrants, lubricants and rust inhibitors – faced some costly challenges:
Expanding their warehouse space was now limiting critical production growthOrdering packaging components through too many suppliers was creating significant cost and inventory control issues
Success Story: New Warehousing and Packaging =
Growth for B’laster®Solution
Pipeline proposed to B’laster that we take on more of their product purchasing as well as warehousing and logistics. We now purchase and warehouse the products, sending material daily to the B’laster production plant.
In the process of working with B’laster’s packaging, we recommended a change to a newer, stronger aerosol can for several of their products. The change in packaging not only saved B’laster money; it created a monumental splash in their markets by updating the products’ look after 30 years.
Success Story: New Warehousing and Packaging =
Growth for B’laster®Results
B’laster has since enjoyed exponential growth. Consolidating their inventory under Pipeline has provided better cost and supply control, eliminating production delays. By warehousing remotely, B’laster has been focused on increasing production capacity at their existing location without the need – and million dollar expense – of expanding their existing facilities.
Success Story: Custom F-Style Contains Costs for Liquid
Fence®Challenge Liquid Fence® offers eco-conscious insect and animal repellents, including its flagship product, Liquid Fence Deer & Rabbit Repellent, which is the number one product of its kind in America. Their products are sold in most major hardware stores as well as lawn and garden centers, which was part of their packaging challenge. The original 1-gallon container included a sprayer and hose in a separate, unattached bag. Between shipping the product to the stores, loading containers and bags on the shelves and casual handling, easily 1/3 of the bottles lost their sprayers… and their value.
Success Story: Custom F-Style Contains Costs for Liquid
Fence®Solution Pipeline’s Core Services packaging engineers worked with Liquid Fence to design a unique bottle. The new design required a specially shaped cavity in the side of the bottle. The sprayer and hose would rest here, secured in place by the printed plastic sleeve. The design was unique enough that Liquid Fence also needed approval from their retailers to make the change in bottles.
Success Story: Custom F-Style Contains Costs for Liquid
Fence®Results The new design has recently hit the market to rave reviews. The losses from damaged or missing sprayers have been cut to almost nothing. Liquid Fence is so thrilled that they are now looking for opportunities to upgrade the packaging for their other products, providing better stability and a modern market look.
Recap: Why Pipeline Packlaging
Why Pipeline Packaging:People Helping People to
SucceedCustomers tell us their expectations and how Pipeline Packaging meets those needs:
CommunicationService Focused
Partner AlignmentCustomer-Centric
Diversity of ResourcesResourceful
Problem SolvingInnovative
Expert AdvisorySpecialized
Competitive PricingCompetitive
Customers say that Pipeline’s People at the Core are always:
Based on a 2011 independent survey
Why Pipeline Packaging: The Resources
25 years of experience12 warehouses stocking…… over 3,000 products for immediate use with an order accuracy of greater than 99.5% for over 5 yearsAccess to steel, plastics, glass, tinplate, fiber and more to meet your product’s specificationsCore Services providing solutions as well as products100+ People at the Core™ as a part of your team dedicated to your success in the market
And most importantly…
We’d Like to Learn about You
Thank You
Questions? Contact Pipeline Packaging!
• Atlanta: 800.351.9856• Charlotte: 855.596.9909• Cincinnati: 866.677.7245• Cleveland: 800.446.0351• Dallas: 866.715.7245• Des Moines: 800.321.0850
• Detroit: 888.983.0248• Greenville: 855.277.0566• Houston: 877.462.1669• Kansas City:
800.446.4080• Nashville: 866.518.3800