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Trisha ZookEXECUTIVE, EDMONTON
Persistence & Putting Pride
Aside
Job Description Review
• Love Thrive• Share Thrive• Find Others
Sharing
• Our job when sharing is to provide great customer service…
Even when it’s hard!
The Easier Parts• Answering questions• Ongoing customer care• Host coaching• Posting on social media • Partying
The Potentially Challenging Parts• Following up with no responses• Rude responses• Cancellations• Excuses• No interest*
Always Keep In Mind
• It’s NOT YOU
• It’s NOT THRIVE LIFE
Following Up Is Our Job
• Provide a great level of customer service
• Remember your WHY• Don’t get discouraged
Persistence Pays Off
• Q Customer (and potential Consultant) Michelle
• Host Sheryl
Dealing With “No”
• No means not right now
• For every NO, you are one step closer to a YES
“No” Turned “Yes”
• Consultant Lori
• Host and Q Customer Sarah
Keep Going
• Don’t give up• Success doesn’t happen overnight• Persistence is key• It’s not you!