12 April 2023

Partner Update Meeting

WelcomeSarah Stewart, Chief Executive

North East England Tourism Awards 2014

Louise StewartStrategy & Development Director, VisitEngland

VisitEngland Awards for Excellence - join the cream of English tourism!

Louise StewartStrategy & Development Director

• Raise the industry’s profile• Assist in changing consumer

perceptions

• Provides case studies• Examples of best practice• Improves business• Motivates owners and employees• Recognises the fantastic quality of

experience• Celebrates our joint success!

25 Years of Excellence

1. Accessible Tourism2. Business Tourism3. Holiday Park/Holiday Village of the Year4. Self-Catering Holiday Provider of the Year5. B&B, Guest Accommodation of the Year6. Large Hotel of the Year7. Small Hotel of the Year8. Large Visitor Attraction of the Year9. Small Visitor Attraction of the Year10. Sustainable Tourism Award11. Taste of England Award12. Tourism Event of the Year13. Tourism Experience of the Year14. Tourism Pub of the Year15. Visitor Information Provider of the Year16. Travel Article of the Year17. Tourism Superstar18. Outstanding Contribution to Tourism

VisitEngland Awards for Excellence 2015 Categories

Case studies & best practice

Sustainable Tourism Award

Wheatland Farm Eco Lodges – Gold 2013Winning gold for sustainability was a huge surprise for our tiny business and a real recognition of our ethics and commitment. Entering awards is like joining an 'excellence' mentoring scheme. Making your case focuses you on your strengths, judging gives you advice and a national benchmark. Over two or three years we've gone from winning bronze at county level to gold nationally. Of course that reflects our own determination and vision, but awards have certainly helped us broaden our sustainability beyond our core focus. They give you a clear picture of excellence, and that's good for business.

Motivational

Abbey Guest House, Oxon: Access - Highly Commended 2013• It has meant a lot to me personally to know that we really do cater for 'all' or

as near as possible. It has given me personal confidence to allow me to 'sell' both me and the business in marketing terms.

The Lowry Hotel, Manch’ter: Business Tourism – Silver 2013• We are delighted that The Lowry Hotel was awarded Silver in the Best Business

Tourism category of the Visit England Awards for Excellence. It's a wonderful reward for the whole team and recognition of their ongoing commitment to delivering the best quality customer service.

Celebrate success

East Riddlesden Hall, Yorks: Small visitor attraction – Gold 2013

• We received excellent publicity following the award. Our local community really got behind us and winning the award gave them a sense of pride. Since winning the award, the number of paying visitors to the property has increased by 36%.

• Our staff and volunteers have been motivated by winning and are proud to say they work/volunteer at the best Small Visitor Attraction in England.

North East England Tourism Awards 2014

Simon MannersDirector, Seafield Caravan Park

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North East England Tourism Awards 2014

Maria DuddinCommercial Sales Manager, Sunderland AFC

NewcastleGateshead Initiative updateSarah Stewart, Chief Executive

New partners

North East International Conference Centre

www.NewcastleGateshead.com/rwc

Sponsored by:

Britain’s Detroit?

The north-east of England: Britain's Detroit?Once a New Labour heartland, Tory cuts have left the north-east teetering on the brink. Can it avoid becoming Britain's Detroit? As the era of shiny new galleries and economic swagger recedes, Andy Beckett finds out

The Guardian, Saturday 10 May 2014

Initial designs for the North East England stand for IFB

Thank you

12 April 2023

Partner Update Meeting