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Writing a business message is not like writing a letter or a paragraph.....For writing a business message you have to know the technique, tactics and steps..
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ORGANIZATIONAL PLANS FOR WRITING A BUSINESS MESSAGES
BY:- JUNAID ASHRAF
ROAD MAP
Organizational plan Importance Three steps of process to Communicate
Message Planning ( direct or indirect approach) Writing Completing
Negative massages direct approach Indirect approach
Abstract 2
ORGANIZATIONAL PLAN
To do list in order to achieve organizational goals.
List Plan of workProcedures Rules
IMPORTANCE OF BUSINESS COMMUNICATION AND INFORMATION
Effects Help to run organization Helps to achieve organization goal
Types of Communication Internal External
THREE STEPS OF PROCESS TO COMMUNICATE MASSAGE
o planning
o Writing
o Completing
PLANNING THE MESSAGE Analyze the situation Gather the information
Own judgment Content of your message Your audience
Knowledge Culture
Selecting the medium Traditional Electronic
Organize the message Direct Indirect
WRITING & COMPLETING THE MESSAGE
Writing the message Use positive language Respect cultural differences
Completing the Message Evaluate the content Revise for clarify and conciseness Evaluate design and delivery Proofread the message
DIRECT VS INDIRECT APPROACH
Direct Approach (Deductive argument) Generally used for Good news Reaction of audience is pleased or neutral Use of deductive approach
Indirect Approach (Inductive argument) Generally used for bad or Persuasive news Reaction of audience is displeased Use of inductive approach
ABSTRACT 2
“This will acknowledge your recent letter offering your all-plastic clothes hanger on a
commission basis.I am quite sure that you did not run your advertisement in the Sunday newspaper supplement on a commission basis. By
the same token we will not accept business on a percentage or per inquiry
basis.For your information, I am attaching out rate
card”