organisation performance

www.vscgrowth.com.au

Successful organisations enjoy the spoils of high performance because their teams are aligned, know exactly what they have to do, and have the necessary skills and resources to deliver. They also have the policies, processes, systems and controls that regularly deliver high quality services and products to clients.

VSC Growth’s experience in business operations can help you review and optimise your organisational capacity, capability, structure, and business practices or, more simply, your “readiness to achieve”. We establish performance systems which align with your strategy and encourage a healthy performance culture within your teams.

In business things don’t always go to plan and an under performing business unit or division can decimate company profits and shareholder returns. VSC Growth has significant experience in “turnaround” projects and will provide fresh insights on that will make a positive difference. By developing client relationship strategies we can even help you turn your high maintenance/ low profit clients into champions of your business.

Questions that you might be asking…

• We want to grow, but do I have what we need to deliver?

• How can I get my leaders and teams working together better?

• How do I improve quality and client satisfaction?

• Can I reduce our costs without impacting on quality or service?

• Why can’t my direct reports sort out their unit’s problems?

• We are working hard but why aren’t we making more profit? www.vscgrowth.com.au

Steve Coote, Director Phone +61 412 148 428 info@vscgrowth.com.au

organisation performance

OBJECTIVE SERVICE IMPLEMENT BENEFITS

To achieve higher levels of profitability through a healthy combination of quality and efficiency

Organisational Readiness

• Organisational Capacity, Capability & Structure

• Alignment of Strategy, Culture and People

• Team Building & Development

Your business will be prepared and your people will be empowered to achieve your business goals

Business Practices

• Governance & Risk Management

• Service & Product Quality Improvement

• Corporate Policy & Projects

• Client Management

Improved consistency and quality of services and products with less internal friction and greater client satisfaction

Performance • Budgets, KPI’s, Forecasting & Reporting Systems

• Financial Performance Improvement

• Sustainable Performance Audits

Greater understanding and control over the key performance drivers of your business

”Steve’s knowledge provided a valuable insight and contribution in preparing and planning for the risks of such a major organisational change initiative”

Shane Fracchia Chief Operating Officer, Brown Consulting

“Steve also contributed to specific areas of the Cardno group that required change including increasing the service focus and financial performance of parts of the business”

Andrew Buckley Managing Director Cardno Limited (ASX:CDD)