Open house

9.40 Colin Grimston, Enterprise North Yorkshire

10.00 Kate Molloy, Craven College

10.20 Dan Harper, Harrogate Borough Council

10.40 Simon Featherstone, Scarborough Council

11.20 Andrew Choi, Business Support & Development

11.40 Mark Copsey, Red Kite Innovations

12.00 Will Oxley, Wildfire

Start-up Open

House

Enterprise North Yorkshire

Our passion• Expand short workshops• Access to more mentoring• Roll out small business

networking groups across North Yorkshire

• ‘Business dating’• Enterprise Club Plus

Our work• Growth workshops for small

businesses• Business Improvement 1-day

workshops with SFNY• Piloted business start-up

workshop with Craven District Council

• Business planning for start-ups (v)

• Help with accessing finance (v)

• Small business networking group (v)

Going for Growth (4-day workshop)

Location and Funding• To support individuals in

SMEs• Delivered in central

North Yorkshire• Available across

Yorkshire• Funded through ESF• Eligibility as standard

ESF• Currently on hold

Workshop• Business skills• Strategy, marketing,

business improvement and finance

• Level 1 (2) NCFE qualification

• 4-day interactive group activities

• No PowerPoint presentations

• FUN

Business Improvement Bootcamp (1-day)

Location and Funding• To support SMEs

• Delivered across North Yorkshire

• Funded through ERDF (SFNY)

• Eligibility as for ERDF (B2B)

• Completed contract

Workshop• Business improvement

skills• Process mapping,

Business Chassis, productivity, planning

• No qualification• 1-day interactive group

activities• No PowerPoint

presentations• FUN

‘Ready to Start’ (1-day workshop)

Location and Funding• To support start-ups

• Delivered in Skipton

• Funded through Craven District Council

• Eligibility – no requirements

• Pilot – seeking further funding

Workshop• Business start-up check• Enterprise skills• Business planning• Finances• No qualification• 1-day interactive group

activities• No PowerPoint

presentations• FUN

Eureka (4-day workshop)

Location and Funding• To support pre-starts

and start-ups

• Delivered in central North Yorkshire

• Delivered at no cost to individuals and without funding

• Run as pilot to obtain feedback

Workshop• Business start-up skills

• Strategy, marketing, business improvement and finance

• 4-day interactive group activities

• No PowerPoint presentations

• FUN

Other supporting work (voluntary)

Pre-start and Start-ups• Business plans

• Marketing plans

• Accessing Start-up Loan Fund

• Information, advice and guidance

Small Businesses• First Monday

networking group

• Peer to peer self-help group (pilot)

• Health checks

• ‘Business dating’

Feedback from over 100 micro-businesses

Key Support• Opportunities to network

informally

• Opportunities to work with other business owners

• Somewhere to ask questions and get uncomplicated answers (coaching and mentoring)

• Financial assistance

Skills and Training• Short workshops

• Interactive and fun

• Examples of core topics:• Personal confidence

• Financial management

• Marketing and Selling

• Employing others

• Understanding obligations

• Technology / Social Media

Enterprise North Yorkshire

Thank you

Full Circle Craven

Kate Molloy, Enterprise Adviser

Full Circle Craven4 main elements:

• One to one initial support

• Sustainable Peer Support Circles

• Enterprise Training

• Access to Small Loan Fund

Funded through Craven District Council’s New Homes Bonus – Building

a Stronger Economy Fund.

Facilitated Peer Support Circles

Businesses in the Craven area formed into peer support groups.

Meet at least monthly to…

• Exchange best practice and ideas• Be critical friends• Help resolve issues • Set and work towards business and personal goals

The project facilitates and supports circle creation and management.

Past experience shows these will sustain after the funded support.

Peer Support Circles

• Recruited from the Craven district

• Non-competing businesses

• Usually sole traders

• Can be established or pre-start or newstarts

• Undertake Circle Formation Workshop

Peer Support Circles

What circle members have said about being in a business peer support circle…….

'The Full Circle project has been hugely beneficial to me. Being self employed as a sole trader, the interaction with other people who are in the same position as me has allowed me to assess my working practices and gain constructive advice from others - something I would not have received if I did not attend these network meetings.

It can be very lonely working on your own and the monthly meetings with members of my circle provide a valuable discourse to know that I am still doing things right (or wrong!) and to hear about their businesses and how they are coming along.

It is a meeting I look forward to and one which I hope will continue in the future.‘

Mandy Beckwith - CorvusGraphics

Enterprise Training

Circle members have access to a range of training and individual

business support via Tyro Training, Leeds, York and North Yorkshire

Chamber of Commerce and specialist trainers.

Enterprise Training

Courses include:

• Business Planning

• Moving your business forward

• Managing Money and Making a Profit

• Finding and Keeping Customers

• Time Management

• Maximising yourself on-line

Enterprise Training

Targeted

Small groups

Individualised

Learn from each other

Enterprise Training

What circle members have said about the training………

“ a very knowledgeable trainer who asked everyone what they were interested in and dealt with it all”

“superb – would like more of the same”

“useful tips about charging appropriately for what we do”

“great to have such individual attention”

Access to Loan Fund

Working with Bradford Enterprise Fund Supporting any eligible circle member to access their

loansEncouraging circle members to really consider their

financial situation

Access to Loan Fund

Can be used for the development of the business

e.g. equipment, marketing etc

Must be agreed by the circle based on their knowledge of the business

Circle have a ‘moral’ but not financial responsibility

What types of businesses?

Mainly sole traders, two partnerships

Photographers

Therapists

Copywriters

Trainers

Web designers

Chair covers

Actors

Puppeteers

NLP Coach

Graphic designers

Mobile bars

Charity fundraisers

Adventure Trail

Wedding Cars

Clock repairs

Philosophy

Delivery

Eligibility

Support available

Funding

Outputs & Outcomes

Any Questions?

Contact details:

Daniel Harper

[email protected]

01423 556019

www.harrogate.gov.uk/enterprisegateway

mailto:[email protected]

http://www.harrogate.gov.uk/enterprisegateway

Yorkshire Coast Business Gateway

Aim is to improve the economic performance of the Borough by increasing the number of

business start ups, improving business survival rates and creating jobs

Delivery

3 Delivery Partners;

• West and North Yorkshire Chamber of Commerce

• Coast and Vale Community Action

• Yorkshire Coast College

• Scarborough Borough Council acts as Accountable Body

Approach

4 Elements;

• Enterprise Coaching in the Community –WNYCC

• Enterprise Coaching for the Voluntary and Community Sector – CAVCA

• Enterprise Coaching at Yorkshire Coast College

• Specialist support for existing businesses –WNYCC/YCC

Funding

• Total Expenditure £2m Sept 2011-Sept 2015

• 49% ERDF

• 51% match funding, includes £200k Business Link Legacy for Enterprise Coaching in the Community and £50k from NYCC to support SBC as Accountable Body

• Original budget was £2.1m Sept 2011-March 2014

Case Study 1 – Simplicity Holidays


• Originally met with Jeffery Plows and Sandra Binns in

December 2011

• Working on business plan and cash flow forecasts

• Simplicity Holidays original start date 16/01/2012

• Started as cleaning contact business with 2 full time

employees and 3 part time


• The business quickly expanded winning new contracts

• Number of part time employees increased to 27

• The business planned to expand into holiday home

management


• The holiday management services became live in

early 2013 with an additional 2 full time employees

• Services including advertising, taking bookings and

maintenance of properties


• Next stage of the growth plan was an industrial

laundrette to use for the properties they were

operating, additional contractors and service

providers. This opening in June 2013 in Filey with an

additional 3 full time employees

• Year to date employee numbers are 9 full time full

time and 29 part time employees


• The business is still looking at other areas of growth

which include; domestic property letting services

which is planned in for 2015 and a domestic laundry

in Filey that will compliment their existing business.

Case Study 2 – Body Complete


Chris Stringer had worked in a gym before and now

wanted to work for himself

We identified training and funding available to suit

his needs

We looked at his personal survival budget to ensure

that the business would be viable


We worked together on a business plan

Identified potential first clients and our target market

and where best to get our message to them

We worked on building a regular client base


The next stage of the growth of the businesses was

taking on staff and spreading the workload

We also looked into growth and expansion including

further boot camps and a franchise model for Body

Complete

Case Study 3 – AGP Window Cleaning Services

• Andrew Price was a referral from Scarborough Job Centre,

Andrew was classed as long term unemployed and had a

young family.

• At our first meeting on 22nd March 2013, Andrew was

unsure of exactly what he wanted to do.

• We discussed ideas and it became clear this had to be a

low cost start up as Andrew did not want to get into debt.

• We looked at what was achievable and came up with

window cleaning, a low cost set up.

• We assisted Andrew with business plans, cash flows,

accounts and Marketing.

• We were successful in securing a small amount of

start up funding from Scarborough council and

Andrew started trading as of 19th April 2013.

• Andrew was very active with his marketing posting

leaflets in targeted areas and quickly built up a round

from nothing.

• Andrew has learned to use the power of marketing

and by September of 2013 he was working + 30 hours

a week every week.

• Andrew is now ready to submit his tax return for

2013-14 and is very happy with his position.

Growth

• To assist growth Andrew has just invested in

extendable brushes and a mobile tank fitted into his

van, this will allow him to target commercial clients.

• Andrew is also in talks with the holiday parks to clean

caravans and windows on sites.

Performance

Original targets Delivered to date

New jobs created 50 228

New Business Survivals 45 94

SMEs Assisted 145 182

GVA increase £2m £2.4m

Performance

Exceptional performance from Enterprise Coaches at WNYCC now delivered more than 180 new jobs, more than 80 business survivals and 100 SME Assists

Project extended for a further year with the exception of YCC service, disappointing as this element informed close to 2000 students of enterprise potential

Performance

CAVCA working with a wide range of voluntary groups, have developed 27 new jobs, 4 new Social Enterprises and have assisted more than 20 existing enterprises. Recent extension saw this element start to deliver in Ryedale.

Overall Value for Money is good but is outstanding for new start service from WNYCC

What Next?

Too good to lose!

• £3m GVA increase

• Incalculable benefit savings

• Improved employment rates

• Improved health and wellbeing

• More positive role models

• More and better services for local businesses, communities, visitors and residents

What Next?

Need to build on successes and good practice in Scarborough Borough

Could extend to other parts of LEP geography, where appropriate, and match funding is available

Business Support & Development LtdAndrew Choi

• Who we are

• Where we operate

• What we do

• Our approach

• Our results


• Limited company – not for profit

• Enterprise & Learning as core business

• HQ in Burley-in-Wharfedale

• ELCs across West & North Yorkshire

• Referral & Delivery Partner network

• NEN member


Business Support & Development LtdOur operating space…

Leeds

Business Support & Development Ltd…Business Support York &NY

Leeds

Business Support & Development Ltd…Yorkshire Coast Enterprise Agency

Leeds

Business Support & Development LtdOur operating space…

Business Start Up Access to Finance

Enterprise readiness Investment readiness

(1 to 1 & 1 to group) Advice and Support

Templates; Guides & Toolkits

Business Plan assessment Due diligence

Mentoring

Business Support & Development LtdOur funding…

Business Start Up Access to Finance

DWP / Jobcentre Plus

New Enterprise Allowance

Over 18 jobseekers

Day1 eligibility

BIS / SULCo

Start Up Loans (up to £25k at 6% fixed)

Over 18 & UK resident

Pre-start / Up to 2 yrs

Business Support & Development LtdOur approach…

Business-like Supportive

Developmental

and…

Customer-focused

Business Support & Development LtdOur results…

• 7,250 NEA entrepreneurs helped

• 5,300 start ups created

• 170 entrepreneurs funded

• £1.8m invested in jobs & enterprise

• Life-changing as a routine

• Life-saving on occasion

Importance of Business

Models – And why you

must review them

Hewlett-Packard Splitsthe tech giant will split in

two1) company focused on

servers, software and cloud technology, and

2) company focused on the legacy computers and printers business.

Two different BMs required

Two stories last week

Apple's iPod was the 11th MP3 player.

Google was the 17th search engine to come to market.

Saul Kaplin: Market segments are limiting by definition. Be a market maker not a share taker

Market Making or SharingCompany Product % of global

market

Mattth. Hohner Mouth Organs and Accordions 85

Ex-Cell-O Tracking-mining and grindings machines for constant velocity joints

70

Krones Labelling machines for bottles 70

Smithers Oasis Floral foam 75

Tetra Tropical Fish Food 80

Konig and Bauer

Money printing presses 90

Babolat Natural string for tennis rackets 75

Gallagher Electric Agricultural fences 45

Failed concepts or failed business models?• Its not your product that determines your success but

your business model – Tesco vs Aldi. But your BM needs to evolve

• Failure leads to blame - ‘management’ - but often they are doing the wrong things well because their business model is now redundant

• Anyone for M&S? 12th consecutive fall in non-food sales – wrong management or the wrong business model?

• Who wants to be the new Tesco CEO? Will the new Board member from IKEA help? Or do they need people from outside retail?

• "Business models expire like yogurt in the fridge." Alex Osterwalder

Key Questions

How do you create value?

How do you deliver value?

How do you capture value?

So what is our programme?

Culture Map

Business Model

Why

Disruption

To make you a game changer

Tools based learning

Mentoring in-business

The Business Model Canvas

Your Business Model - A story in 9 ChaptersIt’s a business models that determines the development of

business beyond the first venture – so there were hamburger stalls across the US from the C19th but only with McDonalds did it move from being a hit-and-miss business.The best value creating opportunities come from reimagining markets we already participate in.

Education is what others do to you. Learning is what you do to yourself. Companies become obsolete because customers move on

‘The supermarket industry has changed more rapidly in the last 3 to 6 months than any time in my 30 years in the industry’ – Mike Coupe, Sainsbury's

Our Programmes –interactive and visual

• Game Changer – fully integrated programme through workshops and in-company mentoring

• Building an Innovation Factory – business transformation and/or developing future product/service offerings

• Building Business Culture – create the Ronseal company – it does what it says on the tin

• Leadership development – define your leadership style and fit

4 programmes fully funded by ESF in Leeds City Region – 1 in Ripon and one in York – looking for more next year.

Looking for more funding via Calderdale and Grimsby Colleges for delivery into North Yorkshire

Growth Accelerator – 50% funding available under the Leadership and Management stream

Fully commercial funding

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