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Adam Walker, Service Delivery Leader, Futurestep's presentation from #ATC2014. Adam has undertaken the process of unbundling and offshoring on several occasions and lead a discussion on how to do it well and avoid the pitfalls. The process of unbundling and offshoring parts of the recruitment process can reduce cost and complexity whilst enabling an organisation to refocus recruitment efforts in critical areas. When traditionally the only way to meet increased demand has been to add recruitment heads, unbundling and offshoring is a proven way of avoiding this and increasing capacity and value to the business. Adam has undertaken the process of unbundling and offshoring on several occasions and will lead a discussion on how to do it well and avoid the pitfalls.
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© Korn Ferry 2014. ALL RIGHTS RESERVED.
Offshored Recruitment
Reducing Cost & Complexity While Increasing Value
May 22, 2014
#ATC2014
© Korn Ferry 2014. ALL RIGHTS RESERVED. 1
Unbundling and offshoring parts
of the recruitment process is a
proven way of reducing costs,
increasing capacity, and adding
value to the business, but it’s
not without risks…
However, when done well there
are far greater benefit
opportunities than simple
savings.
#ATC2014
© Korn Ferry 2014. ALL RIGHTS RESERVED. 2
Project
Management
Talent Acquisition Planning
Employer branding
Talent Communications
Recruitment
Process
Sourcing
Assessment Vendor Management
Technology
People
Change Management
Contract Management
Governance
Metrics &
Measurement
Internal Mobility
Redeployment
Talent acquisition is increasingly complex; yet too often we’re still only looking at a narrow
piece of the puzzle, potentially missing opportunities to impact.
Complexity
#ATC2014
© Korn Ferry 2014. ALL RIGHTS RESERVED. 3
Unbundling
#ATC2014
© Korn Ferry 2014. ALL RIGHTS RESERVED. 4
Scaling
#ATC2014
© Korn Ferry 2014. ALL RIGHTS RESERVED. 5
Segmentation
Bespoke recruitment
Solution – High Value,
High Touch
Split Model for
Sourcing & Pre-
Screening Efficiency
Project
Based
Inte
rnal M
ob
ility / R
ed
ep
loym
en
t
Professional
Volume
Contingent: Professional/Administrative
Hi Potential
Exec
Graduate
#ATC2014
© Korn Ferry 2014. ALL RIGHTS RESERVED. 6
A little about Us – Futurestep
• Founded in 1998, Futurestep is a wholly owned subsidiary of Korn/Ferry International, with 43 years of global recruitment experience
• We deliver high-impact recruitment solutions, tailored to meet our clients’ needs and capabilities
• Best-in-class tools/methodologies (Lominger)
• 37 offices in more than 20 countries with over 800 consultants, providing global and regional capability to deliver consistent cross-border high-quality solutions
• Our employees speak over 30 different languages
6
Market and Thought Leader
• Recognized by HRO Today as one of the top providers of end-to-end RPO Solutions
• Recognized by Everest Group as a “Star Performer” in the RPO Service Provider Report 2012
• Human Resources Magazine, 2008-2011 Vendors of the Year
• Founder of thefuture500.com – exclusive global HR forum (Published in April 2012)
• Global Talent Impact Study – The race for impact
#ATC2014
© Korn Ferry 2014. ALL RIGHTS RESERVED. 7
Our Global Footprint – Locations
7
Geography/Market 40 countries 78 offices
Shared services North America Asia Australasia Europe South America
Client solutions Multi-regional Americas Asia/Pacific Europe
Korn/Ferry Office
Korn/Ferry & Futurestep Offices
Futurestep Service Management Centers
North America Atlanta Boston Calgary Chicago Dallas Durango Houston Irvine Los Angeles McLean Miami Minneapolis Montreal New York Northern Virginia Philadelphia Princeton San Francisco Stamford Toronto Vancouver Washington, D.C.
Latin America Sao Paulo Rio de Janeiro Buenos Aires Santiago Bogota Caracas Mexico City Quito Lima
APAC Adelaide Auckland Bangalore Beijing Brisbane Guangzhou Hong Kong Jakarta Kuala Lumpur Melbourne
Mumbai New Delhi Pune Seoul Shanghai Singapore Sydney Taipei Tokyo Wellington
EMEA Amsterdam Athens Barcelona Brussels Budapest Casablanca* Copenhagen Dubai Frankfurt Geneva Hamburg Helsinki* Istanbul Johannesburg Kiev* * Alliance Partner
London Lyon Madrid Milan Moscow* Munich Oslo Paris Tel Aviv * Vienna Warsaw Zurich
#ATC2014