OECD PRINCIPLES ON DIGITAL

STRATEGIES

Barbara-Chiara UbaldiE-Government Project ManagerPublic Sector Reform DivisionDirectorate for Public Governance and Territorial DevelopmentOECD

Overall context

Fiscal space remains limited in OECD

3

Source: OECD (2012), Restoring Public Finances, 2012 Update, OECD Publishing

GRCPRT IRL

GBRESP

FRA ISLSVN

POLHUN

NLD NZLSVK

CAN ITA FIN CZEBEL

AUTLU

XSW

EEST

DEUDNK

CHE0

1

2

3

4

5

6

7

8

9

10

Consolidation plans in 2012-15Remaining consolidation need

% of potential GDPConsolidation requirement to attain 60% public debt ratio

While public expenditure levels rise

Source: OECD (2011), Government at a Glance 2011, OECD Publishing

4

0

10

20

30

40

50

60

70

2010 2007

General government expenditure as % of GDP (includes central and local governments as well as social security institutions)

Confidence in government hit hard in a long tail of OECD countries

5

Source: OECD Social and Welfare statistics (Gallup World Poll)

Citizens’ uptake by age groups

Denmark

Icelan

d

Swed

en

Finlan

d

Norway

France

Netherl

ands

Switz

erlan

d

Estonia

Slove

nia

German

y

Luxe

mbourg

Austria

Canad

a

Belgium

Portuga

l

OECD29

Spain

New Ze

aland

Irelan

d

Hungary

Greece

Slova

kia

Poland

United Kingd

om

Australi

a

Czech Rep

ublicIsr

ael

Italy

Chile0

10

20

30

40

50

60

70

80

90

100

25 to 34 years old16 to 24 years old65 to 74 years old

o New “digital” policies, strategies and choices needed to enable open, participatory and ubiquitous public sector

o New forms of collaborative and participatory governance for joined-up administrations capable of adopting whole-of-society approaches to create public value and deliver integrated services

o The paradigm has changed: from government as provider to government as enabler and convener

o From government centred, to user-centred to people driven e-government.

What has changed?

• Show capacity to tackle “wicked” or complex issues, e.g. achieving growth and employment, while delivering sustainable and equitable development

• Join up public administrations to provide individuals and businesses seamless interfaces

• Tailor public services to individual needs and align their delivery with national priorities

• Respond to demands for an open and engaging public sector

• Facilitate the emergence of innovative approaches to public service delivery, especially in high-impact areas: healthcare, education, social security.

New and high expectations on government today?

• An environment and ecosystems that create value, integrates services and engage users

• Leveraging ICT and data resources to connect actors to generate integrated solutions

• Standards and policy instruments to be guided through the new (digital) public governance context and facilitate x-border

• Evidence that show impact to guide choices and corrective actions

What help do governments need in this new context?

Three pillars for digital strategies

Engage citizens and open government to maintain public trust

Adopt joined-up approaches to

deliver public value

Strengthen capabilities to

ensure return on ICT investments

OECD Principles on Digital Government Strategies discussed at the

OECD E-Leaders 2013, 29 October, Switzerland: http://oe.cd/eldrs

For more information :barbara.ubaldi@oecd.org

Thank You!