Capabilities Presentation Gift Card Program Solutions – Retail Partners

2

At a Glance

• 3 Regions: Physical presence in US, Canada, and Europe

• 11 Years Old

• 70+ Employees Worldwide

• 250+ Retail Partners

• 3,000+ B2B Customers

• 40.3 Million Gift Cards Activated

• $1 Billion in Gift Card Load Value Fulfilled

2Confidential

Click to watch videohttp://youtu.be/qygOSL-wWnY

300 Millennium Drive | Crystal Lake, IL 60012 | www.ngc-group.com | (888) 472-8747

Retail PartnersNGC brings a diverse catalog of available gift card options for physical and digital fulfillment. We offer more than 250 plastic gift cards and more than 130 eGift Cards in the US, Canada and UK.

3

And more And more And more

4

Clients & ProgramsNGC is fortunate to be the trusted source for 3,000+ corporate and non-profit clients around the world who use us for bulk or individual gift card fulfillment in their loyalty, rewards, fundraising, employee benefit and incentive programs. We’ll introduce your card to all of the key programs and agencies in the B2B space.

5

Our ConnectionsAs a VISA, MasterCard, and American Express certified vault, NGC has real-time connectivity with merchant processors and card issuers, thus allowing for direct activation of your gift card or eCodes. With Direct Activation, NGC takes on the work load of activating your card inventory in real-time, on demand, as B2B corporate orders come through its fulfillment system.

6

Keeping NGC’s client files and brand partners’ gift cards and eCodes secure is priority #1.

VISA and MasterCard certified VAULT

Secure building with law enforcement monitoring

Staff background checks

On-site cameras with video monitoring

Staff badges with RFID door keys

24/7 network-intrusion detection monitoring

White hat hacker tested

HTTPS portals

Log/event monitoring and reviews

File encryption and conversion to .WRA format

Secure Private Cloud

Tier IV Datacenter - Fully Redundant, N+1 Facility

Safe Harbor Certified – Compliant with US and EU Data Protection Laws and Directives

Digicert certified for e-Security

SAS 70

ISO 27005

SSAE Compliant

Security

7

For brands with an eCode and direct activation in play with NGC, our B2B client programs can integrate with our API to pull your eCodes in real time for the instant, digital delivery of eCodes to loyalty and reward program end users. NGC offers one of the largest gift card API offerings in the industry.

Gift Card API

8

NGC’s gift card fulfillment technology was customized to maximize our gift card program services. Features include print-on demand custom carriers, placement verification, output validation, and file-based inserting. Fulfillment SLA’s are three (US) to five (Canada) business days from the time the order payment is processed.

Click to view video clip: http://youtu.be/DVCCCKTzAuI

Plastic Fulfillment

9

Did you know that over 11 million small and mid-sized businesses use the grocery store to purchase gift cards for business purposes? Many brands cringe at that notion, esp. since they provide a greater discount on their gift card pricing to Third Party providers than what they typically provide the incentive B2B marketplace. NGC is here to protect your discount for B2B uses. We work at a grassroots level to educate the small business community that it’s more convenient to order through our corporate ordering portal…which leaves more margin in our retailer partners’ pockets.

B2B Buyers

Watch our small business education video:http://youtu.be/UfjpyUKfV80

10

In addition to its core capabilities of gift card services and fulfillment in the B2B market, NGC also works closely with B2C distribution partners. This opens up sales to global consumers who can purchase your cards in stores, consumer-facing apps, etc.

B2C Distribution

EXAMPLE: NGC is the retail distribution enabler for its retail partners sold in 3,000+ Canada Post locations across Canada.

11

Complimentary ServicesAs part of your relationship with NGC, the following services are included…

12

Complimentary Service

Global B2B OrderingNGC will place your card in its corporate B2B ordering portals. These are secure, 24/7, one-stop shop online ordering systems for B2B buyers in the US, Canada, UK, and Europe to purchase NGC partner gift cards and eCodes. NGC has activated and fulfilled over 40.3 million gift cards through NGC Direct.

US and Canada ordering portalwww.ngcdirect.com UK and Europe ordering portal

https://www.ngcdirect.co.uk/

13

NGC uses an 20-step vetting process to verify new B2B corporate clients. This sales qualification protects our Retail Partners from fraud and less-than-desirable customers using their cards in the marketplace.

NEW CLIENT CHECKLIST:

1)Do they have a valid Federal EIN number? We check every customer against the Federal database.

2)Do they have a valid bank account from which wire or ACH funds?

3)How are they going to use the cards? Marketing approvals?

4)And more…

NGC’s corporate HQ outside of Chicago, IL. The entire staff,

from the CEO to our fulfillment teams, work together in our

52,000 sq. ft. gift card fulfillment center.

Complimentary Service

Customer Vetting

14

NGC securely houses hundreds of thousands of inactive cards for over 100 of its merchant partners. 70% of our US-based brand partners provide inactive cards for NGC’s B2B fulfillment services in the corporate and non-profit marketplace.

Complimentary Service

Inactive Cards

NGC’s Individual Fulfillment Ordering System (IFOS) is utilized by our Individual Fulfillment customers.

IFOS uses SSAE and Safe Harbor procedures and technology to secure NGC customer data. NGC’s clients have 24/7 access to check the fulfillment status of any order file or the specific shipping date details of any individual order. NGC also maintains an in-house customer service team ready to assist any B2B client.

15

Secure File Transfer (Portal or SFTP)

Automated Email Notifications

Real-Time Updates of Order Status

File Archive

SSAE and Safe Harbor Compliant Data Handling

Customer Service Interface for Fulfillment Status Checks or Verification of Shipment

Complimentary Service

Customer Service

Click on image to view movie

16

Do you promote bulk B2B bulk sales on your website but don’t have the bandwidth to manage the leads or fulfill the cards? We work with multiple brands who send their B2B bulk leads to NGC for vetting, order set-up, invoicing, collections, and fulfillment. Complimentary services include email support. Premium level service can include a dedicated toll free phone line.

Complimentary Service

B2B Lead Support

17

Premium Services

If you’d like an enhanced relationship with NGC, you may take advantage of the following services…

18

NGC can support your B2C gift card ordering. From hosting ordering platform to fulfilling the gift cards to the end users, ask us about our “white label” B2C services.

Premium Service

B2C Fulfillment

19

With an in-house team of account managers, customer service representatives, and business development/sales managers, NGC can proactively present your brand’s card to net-new B2B clients, programs, and channel partners.

With 3,000 existing corporate clients, as well as hunting for net new clients (our team averages over 1 industry trade show per month selling our gift card solutions and your brand to the B2B corporate market place), we can help find new buyers for your card.

If you need a team to help grow your gift card sales, save time and money by using NGC – we’re out finding new B2B customers every day.

INCENTIVE Magazine Platinum Partner (Four Years Running)

Premium Service

Outbound Sales

20

From direct mail to website placements to email newsletters, NGC offers a wide array of premium marketing placements if you have marketing dollars to promote your gift card in the B2B market. A marketing menu can be supplied under separate cover.

Premium Service

Marketing Placements

21888.472.8747 | www.ngc-group.com

NGC can help streamline and expand your gift card offering with its full partner package:

•Warehousing of your inactive cards and eCodes

•Customer service supporting your B2B orders

•Inventory management through the NGC Vault

•Customer invoicing and collections

•Card activation with your processor

•Program reporting

•B2B fulfillment of your card in both bulk and individual fulfillment programs

•Proactive sales of your card and eCodes into the B2B market to find new buyers.

Use our team of 70 in-house employees can become your extension of staff to help manage and grow your B2B gift card program!

Premium Service

Partner Program

22

Questions?

We look forward to talking about your needs and how NGC can help you streamline and grow your gift card program.

23