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NESTLE 1. Atif Nawaz 2014-ag-2218
Institute Business and Management [email protected]
INTRODUCTIONTremendous fact that one billion population use nestle products in daily life.
Nestle No. 33 on the 2016 edition of the Forbes Global 2000 list of largest public companies.
Nestlé has 447 factories, operates in 194 countries, and employs around 339,000 people
SalesCHF 88,8 billion ( $878.38billion) 4,2% Organic growth
CHF 13,4 billion ($132.55billion)Trading operating profit 15,1% Trading operating profit margin
UNIVERSITY OF AGRICULTURE FAISALABAD – UAF
JOURNEY OF NESTLE THROUGHOUT YEARS
Nestle was found in 1866 by Henri nestle. 1866 - Founder , Henri Nestle created one of the first baby formulae. Become success throughout Europe Even doctors recommended that nutrient. The company open milk plant in Australia in (1910) South America (1921) Africa(1927) Asia (1932) 1905 - The first merger .
The Nestlé Company merged with the Anglo-Swiss Condensed Milk Company, large production and manage to penetrate the European Market.
CON. . . .
1914- 1918 – onset of the World War I bring a new revolution to the company. 1945 – 1975 – End of the World War II and the beginning of new phase. 1980’s – 2003 – More acquisitions.
Cereal Partners worlwide with General Mills Beverage Partners Worldwide with The Coca-Cola Company Lactalis Nestlé Produits Frais with Lactalis Nestlé Colgate-Palmolive with Colgate-Palmolive Nestlé Indofood Citarasa Indonesia with Indofood Dairy Partners Americas (DPA) with Fonterra Nestlé Snow with Snow Brand Milk products Nestlé Modelo with Grupo Modelo
UNIVERSITY OF AGRICULTURE FAISALABAD – UAF
CON. . . .• 2002 join Cadbury and purchased American company Hershey's• In December 2005, Nestlé bought the Greek company Delta Ice Cream for €240 million.• In January 2006, it took full ownership of Dreyer's Grand Ice Cream Holdings, Inc• In November 2006, Nestlé purchased the Medical Nutrition division of Novartis Pharmaceutical for
US$2.5 billion.• 2007 Acquisitions of Ovaltine• In April 2007, Nestle bought US baby-food manufacturer Gerber for $5.5 billion.• 1 March 2010 , Bought Kraft’s Food (Frozen Pizza) for $3.7 billion• In February 2013, Nestlé Health Science bought Pamlab.• In February 2014, Nestlé sold its PowerBar sports nutrition business to Post Holdings, Inc.• In December 2014, Nestlé announced that it was opening 10 skin care research centers worldwide• 2015, opening of Education and Longevity Development (SHIELD) centers
UNIVERSITY OF AGRICULTURE FAISALABAD – UAF
UNIVERSITY OF AGRICULTURE FAISALABAD – UAF
CON…
Good Food, Good Life’ is the commitment we make every day, in every part of the world. We have more than 2000 brands in our portfolio, from global icons to local favorites. We help people live more enjoyable, healthier lives, leveraging 150 years of passion for nutrition to bring them products and services they can trust.
A worldwide leader known for manufacturing products as diverse as chocolates and diaries, Nestle has clearly been through many changes over the years.
By now, Nestle company had become the world’s largest food company.
NESTLE HEADQUARTERS ARE LOCATED IN VEVEY, SWITZERLAND
Nestle Company has factories and operation in almost ever country in the world
World leader in coffee and chocolate
NESTLE’S HEADQUATERSIn Vevey, Switzerland
PRODUCTS The most diversified food product company Some famous brands include: Milk & Milk products, Ambient Dairy, Chilled Dairy. Nestle health care products , Pet food Nescafe, Maggi, Milky bar, Milo, Kit Kat, Milkmaid and Nestea, Nestle
Milk, Bottled Water. Baby Food, Breakfast Cereals, Nestle juices
PRODUCTS
Milk Products and Nutrition Nestle water Prepared Dishes and Cooking Aids Beverages Other mixed and health care Chocolates and Confectionery
MILK PRODUCTS AND NUTRITION
PREPARED DISHES AND COOKING AIDS
PRODUCTS BEVERAGES
PRODUCTSCHOCOLATES & CONFECTIONERY
MIX PRODUCTS
UNIVERSITY OF AGRICULTURE FAISALABAD – UAF
NESCAFE FACTORYNestlé inaugurated factory producing beans Nestlé factory located in Tri An, Amata Industrial Zone, Bien Hoa City, Dong Nai.
NESTLE CHOCOLATE UNIT
UNIVERSITY OF AGRICULTURE FAISALABAD – UAF
NESTLE ORGANIZATIONAL CHART
UNIVERSITY OF AGRICULTURE FAISALABAD – UAF
UNIVERSITY OF AGRICULTURE FAISALABAD – UAF
NESTLE MARKETING PLANNING IN PAKISTAN THROUGH VISION AND MISSION
National Organizational Structure
National Sales Manager
Constomer Service
ManagerArea
ManagerSystem Support
Executive
Event Manageme
ntSystem Support Officer
Event Management
Officer
Chiller Technician
Sales Associates
DSR Loader
Zonal Sales Manager
Regional Sales Manager
Constomer Service
Manager
Territory In-
Charge
MARKETING STRATEGY OF NESTLE
Growth Strategy
Transnational strategy : Low cost, Different products, Different Markets, High local responsiveness
Localization strategy : brand name resonates locally as the cultural habits difference in different nations
Customization : delivering goods that are modified to satisfy a specific customer need. 85 percent of the market for instant coffee in Mexico. 66 percent of the market for powdered milk in the Philippines
UNIVERSITY OF AGRICULTURE FAISALABAD – UAF
Nestle Marketing strategy
MARKETING ENVIRONMENT
Micro Environment: a) Suppliers: Suppliers provide the raw material resources, unfinished goods and labors to the company
in order to produce goods and services b) Marketing Intermediaries: The market intermediaries of the company help to advertise, sell and
distribute its product to the end customers. c) Customer: Immediate customers of Nestle are retail and grocery stores d) Competitors: Petra Foods Limited, Yeo Heap Sang Limited, Mail Dairy Industry Co. Ltd Macro Environment:a) Political Environmentb) Cultural Environmentc) Economic Environmentd) Technological Environment
UNIVERSITY OF AGRICULTURE FAISALABAD – UAF
What is the brand name that comes to your mind when you hear the word “NOODLES ”?
STORY OF MAGGI 2-MINUTE NOODLES
•It’s a Brand of instant noodle made by Nestle India Ltd.
•It was founded by the Maggi family in Switzerland in the 19th century..
•The Brand is popular in:• -Australia• -India• -Pakistan • -Malaysia• -New Zealand• -Singapore• -South Africa
Taste Bhi, Health Bhi PRODUCT VARIANTS
(CONT.)
•NIL’s promotions positioned the noodles as a ‘convenience product for mothers & as a ‘fun’ product for children.
•The noodle’s tagline , ’Fast to Cook, Good to Eat’ was also in keeping with this positioning.
•They promoted the product further by distributing free samples, giving • gifts on return of empty packets ,etc.
• Effective Tagline Communication.
PRODUCT DIFFERENTIATION
Product differentiation strategy means how a particular product is different from others on the basis of:
Form, Features Performance quality Convenience Durability, Reliability, Style……….
the form shape, size, physical structure of Maggi is very attractive as it is easy to carry, comes in various packs and sizes according to customers convenience..
The various features of Maggi noodles are first of all its perfect taste according to the Pakistan touch & spices
MAGGI: PROMOTION
Sales PromotionExchange schemesPrice-off offerScratch n Win OffersMoney back offer..Sponsor school quiz..Awareness campaign..
Advertisement
Effective Taglines
F
SUPPLIERSDistributors, Raw material suppliers,
PackagingF
F
F
F
NEW ENTRANTSFoodles
INDUSTRIAL RIVALRYTop Ramen,
Chowmein etc
BUYERSCustomer of Mindset, Brand image
SUBSTITUTESChowmein, fast
Food, Pasta
PORTER’S FIVE FORCES MODEL
SEGMENTING TARGETING POSITIONING
AGE KIDS FAST TO COOK, GOOD TO EAT
EATING HABITS YOUTH 2-MINUTE NOODLES
LIFESTYLE OFFICE GOING PEOPLE
TASTE BHI, HEALTH BHI
WORKING WOMEN
STP ANALYSIS
MARKET PENETRATION STRATEGIES Promotional campaigns in school.
Advertising strategies: Focusing on kids
New product innovation according to the need of consumers: -Veg. Atta Noodles -Dal Atta Noodles
Availability in different packages: -50 gms -100 gms -200 gms -family packs(400 gms)
Conducting regular market research.
UNIVERSITY OF AGRICULTURE FAISALABAD – UAF
MARKET SEGMENTATION OF SOME OTHER PRODUCTS
Geographic Segmentation Weather: Nescafe Ice: Summer Nescafe Classic: WinterDemographic Segmentation Age: Lectogen: Lactogen 1 is for babies less than 7 months
Lectogen 3 Is for babies below 12 months
Cerelac: For under 1 year baby
Nido: For children of 2 year
NESTLE MARKET COMMUNICATION
UNIVERSITY OF AGRICULTURE FAISALABAD – UAF
ISSUES OF NESTLE CODuring 1978-81 Nestle face decline situation in profits . The profits ratio was less then 4%.Was very difficult situation for company , then company change some executive positions and solve the situation CHILD LABOUR ISSUE PROBLEM SOLUTION
The use of child labor in cocoa production Introduces the nestle supplier code
• Because of the poverty and a lack of schools
• Violation of child labour law Monitoring all participants in its supply chain and set clearer labor standards
• Enslaved children and child trafficking Give special training on how to address child labor problem
UNIVERSITY OF AGRICULTURE FAISALABAD – UAF
UNIVERSITY OF AGRICULTURE FAISALABAD – UAF
CON….
Water issues in AsiaPackaging claims (2008)
Nestlé baby formula boycott Chocolate price fixing in Canada Ukrainian boycott (2015)
CEO Statement about issuesEvery company have its own problem whether small or big company. This also including Nestle
company either internal or external problems.You can have slow and steady change, and that is nothing to be ashamed of”, - CEO Brebeck Lemathe
WORKING ENVIRONMENT
Creative culture: Less functional barriers High quality standers Team working Risk taking Encouraging innovation and flexibility Employee can take initiative Career development Expanding market share Result-oriented and competition High level of R & D Market research to reduce uncertainty
UNIVERSITY OF AGRICULTURE FAISALABAD – UAF
COMPANY MESSAGE
Nestle co. Story is based on 150+ years of glory to serving people with focusing our basic Good Food Good Life
we always focus on hygiene factors and best quality products .Our keen mission to serve people with same and much better standers as we did last 150+ years and many more coming years .
CONCLUSION: The advent of consumer food products has brought a immense
change in the field in the consumers food habit. Nestle has done well to enhance its customers loyalty operating as a market challenger in its industry. Nestle is one of the largest food processing company. Their products and quality mainly depends on their experience and efficiency. Nestle believe on quality that leads to good business and good development. It has segmented the market based on certain clustered preferences deploying multi-stage segmentation approach to meet individual needs of the customers. Offering new products would also close its existing products gaps to a great extend ensuring satisfaction and loyalty.
UNIVERSITY OF AGRICULTURE FAISALABAD – UAF