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Natureview farm HARVARD BUSSINESS SCHOOL CASE

Natureview Harvard Business case

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Page 1: Natureview Harvard Business case

Natureview

farm

HARVARD BUSSINESS SCHOOL CASE

Page 2: Natureview Harvard Business case

Natureview

Page 3: Natureview Harvard Business case

What does Natureview Farm do

Natureviewmanufactures and markets

refrigerated cup

YOGURT

Page 4: Natureview Harvard Business case

Little History

Started in 1989, it manufactured cup Yogurt in its production facility in Cabot, Vermont.

Income in the beginning – below $100,000

Current Income (2000) - $13 million

Page 5: Natureview Harvard Business case

Natureview’s TEAM

BARRY LANDERSCEO

Jack GottliebVP (operations)

Walter BelliniVP (sales)

Christine WalkerVP (marketing)

JIM WAGNERCFO

Kelly RileyAss. Marketing director

Page 6: Natureview Harvard Business case

Special secret recipe

The key to

Natureview yogurt’s unique

smooth, creamy texture is the

family yogurt recipe developed by its

Founder

Page 7: Natureview Harvard Business case

Other special factors

Cows untreated with

rGBH

Average shelf life

50 daysOther company’s shelf life

30 days

Page 8: Natureview Harvard Business case

Current situation of Natureview

Channel : Natural foods stores

Yogurt Market Share, 1999 Natural foods channel

Natureview Farm 24%

Brown Cow 15%

Horizon Organic 19%

White Wave 7%

Others 35%

Page 9: Natureview Harvard Business case

Current situation of Natureview

Natureview Products : Different sizes & their revenue

SIZENumber of flavours

Revenue generated

In a case

8-oz 12 86% 12 cups

32-oz 4 14% 6 cups

Page 10: Natureview Harvard Business case

Current situation of Natureview

Income statement : Natureview, 1999

Revenues $13,000,000

Cost of Goods sold $8,190,000

Expenses

Administration $2,210,000

Sales $1,560,000

Marketing $390,000

R&D $390,000

Net income $260,000

Page 11: Natureview Harvard Business case

Current situation of Natureview

Difficulties : Investor (VC firm) cashed out

What

Get a new investor

How

Attain max. possible valuation

So

IncreaseRevenues

Page 12: Natureview Harvard Business case

$20million

revenue by

2001

GOAL

Page 13: Natureview Harvard Business case

yogurt

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Yogurt and its customers

Yogurtis a dairy productIt is a good source

of Calciumand improves

digestion

Page 15: Natureview Harvard Business case

Yogurt and its customers

In 1999

US retail sales

$1.8 billion

2.3 billion units

CHANNEL SALESAVG SALES GROWTH

PER YEAR

Super markets 97% 3%

Natural food stores less than 3% 20%

Others minute -

Page 16: Natureview Harvard Business case

Yogurt and its customers

Organic food customers

Supermarkets

46%

Natural food stores

29%

Health stores

25%

Organic dairy products

74% of

Heavy organic food buyers

29% of

Light organic food buyers

Page 17: Natureview Harvard Business case

Yogurt and its customers

Yogurtwas purchased by

40% of US

population in

which over 70%are women

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Yogurt and its customers

Yogurt market share : 1999, Supermarket channel

Package (size)Dollar

share (USD)

Dollar sales

change vs prior

year

8-oz cups & smaller 74% +3%

Children's multipacks 9% +12.5%

32-oz cups 8% +2%

Other 9% No change

Page 19: Natureview Harvard Business case

channels

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Sales and distribution process

Yogurtis largely distributed through

2channels

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1Natural foods store

People’s favorite

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2Supermarket

Obviously more powerful

Page 23: Natureview Harvard Business case

Cost of yogurt

SIZE

AVERAGE RETAIL PRICE

NATUREVIEW'S

MANUFACTURING

COSTSNATURAL

FOODS

CHANNEL

SUPER

MARKET

CHANNEL

8-oz cup $0.88 $0.74 $0.31

32-oz cup $3.19 $2.70 $0.99

4-oz cup multipack $3.35 $2.85 $1.15

Yogurt Production costs & retail prices

Page 24: Natureview Harvard Business case

Sales and distribution process

Natureview’sexpenses while passing through these

2channels

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Supermarket expenses - 1

Retailer

27%

Distributor

15%

Customer

Broker

4%

Manufacturer

Page 27: Natureview Harvard Business case

Supermarket expenses - 2

Introduction of products : Into Supermarket channel

$10,000 per

SKU (Stock Keeping Unit)

per retail chain

$80,000 to introduce 8 flavors of 8-oz cup for each supermarket

Page 28: Natureview Harvard Business case

Supermarket expenses - 3

Promotion : Every 3 months

Average cost of

Advertising

$8,000 per region

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Natural foods stores expenses - 1

Retailer

35%

Natural foods

distributor

15%

Customer

Natural foods

wholesaler

7%

Manufacturer

Page 31: Natureview Harvard Business case

Natural foods stores expenses - 2

Nothing extra except…

1 free caseof each product

in its 1st year

Page 32: Natureview Harvard Business case

solution

Page 33: Natureview Harvard Business case

Solution..

A meeting with

Senior management teamgave rise to

3 solutions

Page 34: Natureview Harvard Business case

3 proposals

Page 35: Natureview Harvard Business case

Walter Bellini

Expand into

1 or 2 selectedsupermarkets with

6 SKUs of 8-oz cups

Page 36: Natureview Harvard Business case

Option 1 – KEY POINTS

8-oz cups have more Dollar share

Few companies have successfully entered and increased their revenue 200%

Supermarkets will only authorize one brand (for yogurt). Better to enter first

1

2

3

Page 37: Natureview Harvard Business case

Option 1 – Sales Increment

According to Walter increment in annual sales would be 35 million units

Revenue = 35 million * $0.74Revenue Generated - $25.9MILLION

well over the

$20 million goal

Page 38: Natureview Harvard Business case

Option 1 – GROSS PROFIT

Manufacturing costs = 35 million * $0.31

= $10,850,000

Gross profit = $15,050,000

Page 39: Natureview Harvard Business case

Option 1 – Fees

Broker fee = 4% of sales = $1,036,000

Total = $7,357,000

Distributor margin = 15% = $2,257,500

Retailer margin = 27% = $4,063,500

Page 40: Natureview Harvard Business case

Option 1 – COSTS (1/4)

Advertising costs $1.2 million per region per year

2 supermarkets = 2 regions

TOTAL COSTS - $2.4MILLION

Page 41: Natureview Harvard Business case

Option 1 – COSTS (2/4)

Launching costs $10,000 per SKU per supermarket

2 supermarkets & 6 SKUs

TOTAL COSTS - $120,000

Page 42: Natureview Harvard Business case

Option 1 – COSTS (3/4)

Promotion costs $8,000 per region, every 3 months

2 supermarkets & 4 times

TOTAL COSTS - $64,000

Page 43: Natureview Harvard Business case

Option 1 – COSTS (4/4)

SG&A expenses $200,000 for sales staff & $120,000 for additional marketing

Sales, General & Administrative

TOTAL COSTS - $320,000

Page 44: Natureview Harvard Business case

Option 1 – TOTAL EXTRA COSTS

$320,000

$2,400,000

$64,000

$120,000

$2,904,000

Page 45: Natureview Harvard Business case

Option 1 – Net Income

Extra costs = $2,904,000

Revenue = $25,900,000

Fee = $7,357,000

Manufacturing costs = $10,850,000

NET INCOME = $4,789,000

Page 46: Natureview Harvard Business case

Option 1 - Report

There is a high income and revenues, also

Greater risks (8-oz competitors)

Potential natural foods market of

Natureview can be lost.

Page 47: Natureview Harvard Business case

Jack Gottlieb

Expand into

64 selectedsupermarkets with

4 SKUs of 32-oz cups

Page 48: Natureview Harvard Business case

Option 2 – KEY POINTS

32-oz cups have generated above average Gross-profit margin

Fewer competitors have long shelf-life. So, Natureview will be at advantage

Promotion for 32-oz is done only twice a year, by supermarkets

1

2

3

Page 49: Natureview Harvard Business case

Option 2 – Sales Increment

According to Jack increment in annual sales would be 5.5 million units

Revenue = 5.5 million * $2.70Revenue Generated - $14.85MILLION

well over the

$20 million goal with the current $13 million

Page 50: Natureview Harvard Business case

Option 2 – GROSS PROFIT

Manufacturing costs = 5.5 million * $0.99

= $5,455,000

Gross profit = $9,395,000

Page 51: Natureview Harvard Business case

Option 2 – Fees

Broker fee = 4% of sales = $594,000

Total = $4,539,900

Distributor margin = 15% = $1,409,250

Retailer margin = 27% = $2,536,650

Page 52: Natureview Harvard Business case

Option 2 – COSTS (1/4)

Advertising costs $120,000 per region per year

64 supermarkets = 4 regions

TOTAL COSTS - $480,000

Page 53: Natureview Harvard Business case

Option 2 – COSTS (2/4)

Launching costs $10,000 per SKU per supermarket

64 supermarkets & 4 SKUs

TOTAL COSTS - $2,560,000

Page 54: Natureview Harvard Business case

Option 2 – COSTS (3/4)

Promotion costs $8,000 per region, every 6 months

64 supermarkets & 2 times

TOTAL COSTS - $1,024,000

Page 55: Natureview Harvard Business case

Option 2 – COSTS (4/4)

SG&A expenses $160,000 for sales staff

Sales, General & Administrative

TOTAL COSTS - $160,000

Page 56: Natureview Harvard Business case

Option 2 – TOTAL EXTRA COSTS

$1,024,000

$480,000

$160,000

$2,560,000

$4,224,000

Page 57: Natureview Harvard Business case

Option 2 – Net Income

Extra costs = $4,224,000

Revenue = $14,850,000

Fee = $4,539,900

Manufacturing costs = $5,455,000

NET INCOME = $631,100

Page 58: Natureview Harvard Business case

Option 2 – Report

There is a high revenues, also risks

Potential natural foods market of

Natureview can be lost.

Also distributionis difficult to achieve

Page 59: Natureview Harvard Business case

Kelly Riley

IntroduceNatural food stores

2 SKUs of children multipacks

Page 60: Natureview Harvard Business case

Option 3 – KEY POINTS

Already have a strong relationship with natural foods stores

Natural foods channel is growing 7 times faster than supermarket

Financial potential is very attractive. Gross profitability of the line would be 37.6%

1

2

3

Page 61: Natureview Harvard Business case

Option 3 – Sales Increment

According to Kelly increment in annual sales would be 1.8 million units

Revenue = 1.8 million * $3.35Revenue Generated - $6,030,000

It is only above

$19 million with the current $13 million

Page 62: Natureview Harvard Business case

In addition to that..

Natural foods stores has

sales increase of

20% annually.

That adds up to the remaining

1 million

Page 63: Natureview Harvard Business case

Option 3 – GROSS PROFIT

Manufacturing costs = 1.8 million * $1.15

= $2,700,000

Gross profit = $3,960,000

Page 64: Natureview Harvard Business case

Option 3 – Fees

Wholesaler margin = 7% = $277,200

Total = $2,019,600

Distributor margin = 9% = $356,400

Retailer margin = 35% = $1,386,000

Page 65: Natureview Harvard Business case

Option 3 – COSTS

Complimentary cases 2.5% of manufacturer sales

= 2.5% of $6,030,000

Extra costs = $400,750

Marketing costs = $250,000

Page 66: Natureview Harvard Business case

Option 3 – Net Income

Extra costs = $400,750

Revenue = $6,030,000

Fee = $2,019,600

Manufacturing costs = $2,700,000

NET INCOME = $909,650

Page 67: Natureview Harvard Business case

Option 3 - Report

Best option with

lowest risks

Also good possibility of achieving the

$20 million goal

Page 68: Natureview Harvard Business case

conclusion

Page 69: Natureview Harvard Business case

Yogurt and its customers

After this heavy analysis,

Kelly Riley’s proposal seems to be more

profitable & healthy

Page 70: Natureview Harvard Business case

Natural food stores

rules

Page 71: Natureview Harvard Business case

DISCLAIMER

These slides are made by Adidala Yashwanthduring an internship under Prof Sameer Mathur, IIM Lucknow