MSS OverviewJune 2011

Executive Executive Partner Partner

Focused Focused On Your On Your

Business Business SuccessSuccess

#1 Ranked Regional Management Consulting Firm

25 years of successfully serving Global 2000 and mid-size organizations

Facilitate clear strategies and drive change Foster innovation through external perspective

Create excellence in operations and processes Enable measurement and accountability Reduce risk and enhance value chains

Align technology for business advantage Implement and optimize critical business systems

ASAPTM = Accelerated, Strategy, Alignment & Planning

Higher value by providing top-tier resources, method and intellectual property without top-tier rates

ABOUTMSS Top Ranked

Great History

OURSERVICES

Improve Performance

LeverageTechnology

EffectChange

WE AREUNIQUE

High Impact

High Value

Partner for Business Success

Business Consulting ServicesEffecting Change, Improving Performance, Leveraging Technology

OperationalExcellence

Value ChainCreation

Performance Management

Innovation &Strategy

Technology & Systems IT Strategic Planning - Enterprise Architecture Planning – Application Portfolio Rationalization Project Planning – Program Management – Project Management – Systems Integration

ASAPTM Accelerated, Strategy, Alignment, & Planning based Consulting MethodologyApplying MSS Thought Leadership to Effect Change, Improve Performance & Leverage Technology

Enterprise Planning and Alignment:

Operations / Services Mfg. / Distribution Shared Services

Process Optimization Leading Practices Benchmarking Process Design

Business Process Management

Expertise on How to Develop or Improve Value Chains

Customer Relationships Supply Chain Talent Management Products

Tele-work Program Planning & Implementation

Business Intelligence Metrics and Measures

for Improvement Management Strategy

for Leveraging New Information

Mergers & Acquisition Value Creation

Business Analytics

Transformation & Growth Strategies

Strategic Business Intelligence

Organizational Change Management

Mergers & Acquisition Due Diligence

Governance & Risk Compliance

Uniquely* effective and efficient approaches to accelerate and deliver:•Innovation•Strategy•Process Improvement

* Based on 40 years of research on innovation, leveraging electronic decision making tools, and proven with many of the Fortune 500 .

Achieving Business Results

TECHNOLOGY AGENDA

• Align IT with the business• Leverage existing technology• Implement ERP, CRM, Portals, Reporting...• Execute critical projects • Deliver the required support

OPERATIONS AGENDA

• Improve and scale lean processes• Achieve operational excellence• Strengthen financial management• Leverage supply chain • Maximize Customer Relationships

EXECUTIVE AGENDA

• Improve culture and alignment• Develop leaders and talent• Reduce costs and grow revenue• Expand operations and products• Leverage management information

MSS QUALITY AND VALUE

BUSINESS AGENDA SUPPORT

• Implementations• Complex Assessments

and Decision Making

World’s largest database of process benchmarks and leading practices (APQC):•Benchmarking and Target Setting•Leading Practice Review and Strategy•Peer Group Assessments•In-depth content for: Financial Management, Supply Chain, Human Capital Management, Information Technology, Product Development, and Innovation.

Qualified using best in-class competency frameworks (IMC) for industry, technical, and functional knowledge, as well as leadership and consulting skills.

Consultant Quality and Depth

Knowledge Base

ASAP Tools

RESULTS FOCUSED DELIVERY

Key Enterprise Customers Emerging Growth CustomersPhoenix OPS:

Denver JDE:

Phoenix OPS:

Denver JDE:

Client Profile

ASAPTM

Accelerated Strategy Alignment & Planning

Professional Facilitation based Methodology:- Group interaction (versus one on one interviews)- The best of individual AND team participation- Supports complex information & requirements

Innovation Training- Stimulate & release creative thinking (possibility/permission)- Skill building for thinking styles (tricks of the trade)- Divergent & convergent thinking (creating & evaluating/validation)

Electronic input & analysis for rapid decisions- Real time prioritization and evaluation- Robust analysis and decision support- Evaluate & Validate (Importance, Performance, Risk, Benefits, etc)

“Backwards from Perfect”

Releasing Creativity