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Knowledge Management Strategy & Program Bandung, 10-11 April 2012 Moh. Haitan Rachman E : [email protected] [email protected] W : haitanrachman.wordpress.com FB: facebook.com/haitanrachman T : twitter.com/haitanrachman

Modul 4 knowledge management systems

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Page 1: Modul 4   knowledge management systems

Knowledge ManagementStrategy & Program

Bandung, 10-11 April 2012

Moh. Haitan Rachman

E : [email protected]

[email protected]

W : haitanrachman.wordpress.com

FB: facebook.com/haitanrachman

T : twitter.com/haitanrachman

Page 2: Modul 4   knowledge management systems

Agenda

1. Day – 1 Fundamental, Concept, Systems

a) Knowledge Management Fundamentals

b) Knowledge Management Tools

c) Knowledge Mapping

d) Knowledge Management System

2. Day – 2 Penyusunan KM Programs

a) KM Strategy

b) KM Roadmap

c) K-Map

d) KM Programs

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Page 3: Modul 4   knowledge management systems

MODULE 4:KM Systems

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Page 4: Modul 4   knowledge management systems

KM Systems

vBergantung pada KM strategy yang ditetapkan

vMemperhatikan tipe-tipe sumber pengetahuan yang akan disharekan

vMemperhatikan Knowledge Mapping yang menjadi landasan penyebaran pengetahuan

vMemperhatikan aktifitas-aktifitas pendukung penerapan KM lainnya

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Page 5: Modul 4   knowledge management systems

Yellow-Page Experts

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Expert Skills

Category

ResourcesDiscussionNon-Experts

Page 6: Modul 4   knowledge management systems

Customer Relationship Management

ProblemReport

Competitor

Employee

ContactPerson

Supplier

Product

Customer/Intermediary

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Page 7: Modul 4   knowledge management systems

Improvement and Problem Handling

ProblemReport

Employee

OrganizationalUnit

Product &Service

Practice

Customer Supplier Contact

SourceStakeholder

Process

Proof

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Page 8: Modul 4   knowledge management systems

1. Wordpress

2. Joomla

3. omCollab

4. Logicaldoc

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Page 9: Modul 4   knowledge management systems

Wordpress

v WordPress Pages — Pages allow you to manage non-blog content easily, so for example you could have a static "About" page that you manage through WordPress. For an idea of how powerful this is, the entire WordPress.org site could be run off WordPressalone. (We don't for technical mirroring reasons.)

v WordPress Links -- Links allow you to create, maintain, and update any number of blogrolls through your administration interface. This is much faster than calling an external blogroll manager.

v Cross-blog communication tools— WordPress fully supports both the Trackback and Pingback standards, and we are committed to supporting future standards as they develop.

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Page 10: Modul 4   knowledge management systems

Wordpress

v Comments — Visitors to your site can leave comments on individual entries, and through Trackback or Pingback can comment on their own site.

v Spam protection — Out of the box WordPress comes with very robust tools such as an integrated blacklist and open proxy checker to manage and eliminate comment spam on your blog, and there is also a rich array of plugins that can take this functionality a step further.

v Full user registration — WordPress has a built-in user registration system that (if you choose) can allow people to register and maintain profiles and leave authenticated comments on your blog. You can optionally close comments for non-registered users.

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Page 11: Modul 4   knowledge management systems

Wordpress

v Password Protected Posts — You can give passwords to individual posts to hide them from the public. You can also have private posts which are viewable only by their author.

v XML-RPC interface — WordPress currently supports an extended version of the Blogger API, MetaWeblog API, and finally the MovableType API.

v Workflow — You can have types of users that can only post drafts, not publish to the front page.

v Multiple authors — WordPress’ highly advanced user system allows up to 10 levels of users, with different levels having different (and configurable) privileges with regard to publishing, editing, options, and other users.

v Bookmarklets — Cross-browser bookmarklets make it easy to publish to your blog or add links to your blogroll with a minimum of effort.

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Page 12: Modul 4   knowledge management systems

Joomla

v User Management

Joomla has a registration system that allows users to configure personal options. There are nine user groups with various types of permissions on what users are allowed to access, edit, publish and administrate.

v Media Manager

The Media Manager is the tool for easily managing media files or folders and you can configure the type settings to handle any type of file. The Media Manager is integrated into the Article Editor tool so you can grab images and other files at any time.

v Search

Help navigate users to most popular search items and provide the admin with search statistics.

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Joomla

v Web Link Management

Providing link resources for site users is simple and you can sort them into categories, even count every click.

v Content Management

You can organize your content any way you want and not necessarily how it will be on your Web site. Your users can rate articles, e-mail them to a friend, or automatically save a PDF (with UTF-8 support for all languages). Administratorscan archive content for safekeeping, hiding it from site visitors.

v Syndication and Newsfeed Management

With Joomla, it's easy to syndicate your site content, allowing your users to subscribe to new content in their favorite RSS reader. It's equally easy to integrate RSS feeds from other sources and aggregate them all on your site.

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Joomla

v Menu Manager

The Menu Manager allows you to create as many menus and menu items as you need. You can structure your menu hierarchy (and nested menu items) completely independent of your content structure.

v Web Services

With Web services, you can use Remote Procedure Calls (via HTTP and XML). You can also integrate XML-RPC services with the Blogger and Joomla APIs.

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Capabilities of omCollab

v omCollab is a powerful, Enterprise 2.0 collaboration product completely built on open source software (OSS). It provides a web portal environment to create, share, and search many types of content across the enterprise, including:

§ Microsoft Office files

§ Other files

§ shared bookmarks

§ blog posts

§ wiki articles

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Capabilities of omCollab

v A Wiki to collaboratively create and share content (based on MediaWiki which powers Wikipedia, the world's largest Wiki).

v Blogs to publish individual or group-based information (based on Wordpress, the world's most popular blogging platform).

v Social Bookmarking for storing, sharing and discovering web bookmarks. We have released this as omBookmarks, a fork of the codebase from Scuttle.

v Social Networking – "facebook light" functionality for our IM community that is integrated into the other components.

v Forums to support discussion groups and frequently asked questions (based on phpBB, the most widely used open source forums solution)

v http://mike2.openmethodology.org/

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Page 17: Modul 4   knowledge management systems

LogicalDoc

v LogicalDOC is an enterprise electronic document management system that can be used by small and large companies.

v LogicalDOC is a document management platform that allows you to optimize your research through searching documents by parameters, keywords, or content (full-text). The advantage of LogicalDOC is its simplicity in both data entry and document retrieval.

v The use of knowledge management systems can help companies efficiently control employee access to resources. This leads to a medium-term increase in productivity. By using these systems, the information, as well as the knowledge that is generated within an organization, can be universally attained by employees.

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