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"Modern" has a meaning in liberal arts. It means that a discontinuous innovation causes the form of the medium to change. The Modern Management Methods conferences hope to highlight new methods of management that represent a new form of the art. These new methods are enabled by new technology from the humble Post-It Note to sophisticated software solutions
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Presenter:David J. Anderson
CEO Lean Kanban Inc.
Lean Kanban Netherlands
UtrechtOctober 2013
Release 1.0
What does modern
mean and what is enabling new
ways of managing in a
new century
Why Modern?Why now?
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Photography
The arrival of photography heralded an end to several hundred years of representational painting
Photography was a discontinuous innovation
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Newtonian physics was out and the era of Quantum Mechanics arrived
Werner Heisenberg
JamesClerk-Maxwell
Albert Einstein
Niels Bohr
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Drucker’s Challenge in 1999
Can we improve the productivity of knowledge workers by a factor of fifty times during the twenty first century?
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Where is that 50x improvement going to come from?
Done
Poolof
Ideas
F
H E
C A
I
Engin-eeringReady
Deploy-mentReady
GD
GYPB
DEMN
2 ∞
P1
AB
Lead Time
Ongoing
Development Testing
Done VerificationAcceptance3 3Flow efficiency measures the
percentage of total lead time is spent actually adding value (or
knowledge) versus waiting
Waiting Waiting WaitingWorking
Flow efficiency% = Work Time x 100%
Lead TimeFlow efficiencies of 1-5% are
commonly reported*, **
* Hakan Forss, Lean Kanban France, Oct 2013** 2% reported by Zsolt Fabok, Lean Kanban France, Oct 2012
Multitasking means time spent in working columns is often waiting
time
Working
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We stand on the verge of a revolution in modern management
New science, new thinking and new technology is enabling us to implement new ways of managing creative work for the businesses of the 21st Century
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Breakthroughs in Understanding humans
The big innovation has been the emergence of neuroscience in the past 25 yearsWhile significant advances in sociology have given us models for understanding tribal behavior in the workplaceAdvances in complexity science have given us ways to understand and react to situations where the outcome is emergent and the starting conditions matter.
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The Quantum Era of Management
Management has been rooted in the philosophy of determinism and reductionism. It's 18th Century in origin. Recent trends have seen us move to a more holistic systems thinking approach, and a probabilistic and statistical approach to risk and decision making.
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New technologies enable a new form
New technologies such as the humble Post-It note as well as software, flat panel displays, ubiquitous broadband Internet available globally, web cams, and video over IP are just some of the technologies enabling us to embrace a new form of management
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Social Capital Reaps Rewards
This new management involves understanding people - trusting them, empowering themBut it is an empowerment without loss of controlIt is autonomy without loss of governanceIt's humane without being anarchistic
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The System & Environment Matter
Modern management also recognizes that the system and the environment matterIndividual performance isn't enoughReductionism to the smallest unit - the worker - local optimization - make each worker produce as much as possible - isn't the answerThe complex system of which the worker is just a single part must be designed and managedUnderstanding and affecting the outcome from complex systems of work is the key to delivering on Drucker's challenge.Simply motivating people isn't enough!
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“Modern”can take years or decades to emerge
"Modern" is never new by the time you come to hear about it.The modern management methods at this week's conference have been around for perhaps a decade or moreIt is only now that they are consumable by a mainstream audience. Now that the infrastructure of literature, training materials and vendors providing tools, training and consulting services exist to make these modern management methods available to you
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Enjoy discovering Modern Management
For many this conference will be eye opening - the beginning of a new approach to managing a 21st C businessFor those giving their time to present this new material, it's been a journey of years or decades to get to this point. Years of pioneering, bucking the trends, ignoring the naysayers, and shrugging off the social isolation of being the mad man doing weird stuff in a cornerIt’s not new! It’s tried, tested and proven by pioneers
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David Anderson is a thought leader in managing creative knowledge workers. He leads a consulting, training, publishing and event planning business dedicated to developing, promoting and implementing sustainable evolutionary approaches for management in 21st Century industries.He has 30 years experience in the high technology industry starting with computer games in the early 1980’s. He has led software teams delivering superior productivity and quality using innovative methods at large companies such as Sprint and Motorola.
David is the pioneer of the Kanban Method an evolutionary approach to change and improved service delivery & business agility. His latest book is, Lessons in Agile Management – On the Road to Kanban.
David is a founder of the Lean Kanban University, a trade association dedicated to assuring quality Kanban training through a worldwide network of accredited trainers and defined, peer reviewed curriculum.
About
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The idea of Modern Management Methods was inspired by History of Modern Part 2 by Orchestral Maneuvers in the Dark.
Daniel S. Vacanti first suggested that the Kanban Method and related techniques of probabilistic forecasting, statistical methods, and both qualitative and quantitative risk management were creating a change in management methods of the same magnitude and of a similar nature to the shift from Newtonian physics to Quantum Mechanics.
Janice Linden-Reed assisted with photo editing for this presentation
Acknowledgements
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