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LIGHT UP ALL OF YOUR MEDIA WITH MOBILE Monday, May 20, 13

Mobile Planning, Mobile Marketing and Media Planning

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Framework to change current media planning construct to one that is mobile led. A platform for all campaigns. A platform that reduce cost and increases returns by making all media transactional. This includes part two which was not shown at the event due to time. It also includes a few additional slides in the first section. The BIG Session On Mobile - “If mobile is the remote control to our lives, why can't we hit fast forward?” Welcome to the BIG session on Mobile; a topic that is literally at the tip of our fingers every single minute. Mobile drives our interactions and decisions with media as well as with people almost every moment of the day (and night). The business is growing, but maybe not at the pace every pundit would expect, so in this interactive session we will uncover the answers to your burning questions about mobile. What innovation is required for mobile to meet expectations as a marketing medium? What are the key innovations that are taking hold and what's not working so far? In this session, you hold the remote by contributing to the conversation in real time with the integration of "Poll The Web". Gene Keenan, Founder of the Collective Factory will be our featured keynote speaker and he will lead an interactive Q&A session with your real-time feedback featuring our panel of experts from across the web. The Collective FactoryFounder, Gene Keenan Vungle Founder and CEO, Zain Jaffer App Savvy’s SVP of Sales, David Lavine Global VP of Innovations at Mojiva, Jack Hallahan Chief Vision Officer of 26DotTwo, Chris Beck Yahoo’s VP of Sales, Patrick Alban Fetch, Guillame Lelait

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Page 1: Mobile Planning, Mobile Marketing and Media Planning

LIGHT UP ALL OF YOUR MEDIA WITH MOBILE

Monday, May 20, 13

Page 2: Mobile Planning, Mobile Marketing and Media Planning

TCF

Mobile as

Platform > Mobile as

Channel

THESIS

Mobile media, mobile marketingMonday, May 20, 13

Page 3: Mobile Planning, Mobile Marketing and Media Planning

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THE CURRENT PLANNING PROCESS IS ANTIQUATED LIKE THIS MODEL T:IT WORKS... BUT IT’S NOT VERY EFFICIENT

Monday, May 20, 13

Page 4: Mobile Planning, Mobile Marketing and Media Planning

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TYPICAL PLANNING PROCESS

4

The typical planning process has the consumer in the center. You would then determine which media channels that consumer spends time in.

CONSUMER SURROUNDED BY MEDIA CHANNELS

On-Product Direct Mail

In-Store

EventRadio

OOH

Print

Phone

Computer

Tablet

TV

THIS SOUNDS IDEAL RIGHT?

Mobile media, mobile marketingMonday, May 20, 13

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IT’S NOT. HERE IS WHY:This process was developed when media was static.

It was developed before everyone had a connected device on them 24 hours a day.

Mobile media, mobile marketingMonday, May 20, 13

Page 6: Mobile Planning, Mobile Marketing and Media Planning

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THE PHONE IS THE USERTHE USER IS THE PHONE

LINNKING ALL MEDIA IN REAL TIME

Monday, May 20, 13

Page 7: Mobile Planning, Mobile Marketing and Media Planning

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MOBILE AS CHANNEL | BROKEN CONNECTIONS

7

TV

Tablet

Computer

EventDR Mail

On Prod

Phone

OOH

RadioPrint

In-Store

PROVIDESLOCATION

TRANSACTIONAL

SOCIAL

MOBILEPERMANENT

CONNECTION

When mobile is planned as a channel you wind up with disconnected media experiences. Plans that don’t provide for transactional experiences

Mobile media, mobile marketingMonday, May 20, 13

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TV

Tablet

Computer

EventDR Mail

On Prod

Phone

OOH

Radio

Print In-Store

MOBILEPERMANENT

CONNECTION

PROVIDESLOCATION

TRANSACTIONAL

SOCIAL

When mobile is used as a platform all of your media becomes transactional, social, and contextual based on location, user, time, etc.

MOBILE AS PLATFORM | CONTINUOUS CONNECTIONS

Mobile media, mobile marketingMonday, May 20, 13

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BUT WHY WILL A MOBILE LED OMNI-CHANNEL FRAMEWORK BE BETTER?

Monday, May 20, 13

Page 10: Mobile Planning, Mobile Marketing and Media Planning

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On-Product

Direct Mail

In-Store

Event

Radio

OOH

TV

Print

BECAUSE WE ALL INTERACT WITH MEDIA DIFFERENTLY

How media impacts the user changes dramatically depending on the connected device the user has

A OOH placement for example can gain contextual relevance if interacted with a connected device

Monday, May 20, 13

Page 11: Mobile Planning, Mobile Marketing and Media Planning

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... TIME, AND LOCATION IMPACT HOW WE SEEK INFORMATION

desktops tablets phones

Mobile media, mobile marketingMonday, May 20, 13

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WHAT IS THE ADVANTAGE OF THIS FRAMEWORK?

TO “CRUSH YOUR ENEMIES, SEE THEM DRIVEN BEFORE YOU...”Monday, May 20, 13

Page 13: Mobile Planning, Mobile Marketing and Media Planning

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OMNI-CHANNEL IMPLEMENTATIONS = MORE MONEY = WINNING!

AUDIENCE SIZE CAN INCREASE BY +135%CONSUMER DROP OFF CAN IMPROVE BY +20%

OVERALL CONVERSIONS CAN INCREASE BY +19%Source: Insight Express Mobility Study (blinded)

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THE BASIC FRAMEWORK FOR SUCCESS

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Page 15: Mobile Planning, Mobile Marketing and Media Planning

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ONLINE

TV

PRINT

EVENT

IN-STORE

RADIO

OOH

EMAIL

PRODUCT

DM

TIME/LOCATION

EMOTIONAL

COGNITIVE

The Brand•Data the brand knows about the user•Third party intelligence•User personas

Media Type

User:•Time/Location•Device Type/Cognitive•Emotional

USER

ELEMENTS THAT AFFECT CONTEXT: TIME/SPACE, COGNITIVE, AND EMOTIONAL STATE +ELEMENTS THAT AFFECT CONTEXT: TIME/SPACE, COGNITIVE, AND EMOTIONAL STATE +

THE MEDIA, BRAND AND CONSUMER UNIVERSE

THE CONNECTED DEVICE = THE USERThe king pin from which everything pivots:TRANSACTIONAL, SOCIAL, PERMA CONNECTION

BRAND

Mobile media, mobile marketingMonday, May 20, 13

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DECONSTRUCTING THE MODEL - THE USER

The current psychological state of user. Based on not only the individual (current, past stress, desires and needs) but how they are effected by location and cognitive abilities

What the phone knows:Where the user is. What media they are looking at. The temperature, time of day, etc.

How the user processes information (device differences)

very addressable

very addressable

addressable

These three things help to formulate intent. This intent is leveraged by the brand:TRANSACTION, SOCIAL

Mobile media, mobile marketingMonday, May 20, 13

Page 17: Mobile Planning, Mobile Marketing and Media Planning

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DECONSTRUCTING THE MODEL - MEDIA CHANNELS AND HOW THEY EFFECT THE USER

ONLINE

TV

PRINT

EVENT

IN-STORE

RADIO

OOH

EMAIL

PRODUCT

DM

TIME/SPACE

EMOTIONAL

COGNITIVE

Media Channels

TIME - LOCATION - EMOTIONAL - COGNITIVE•Media Channel impacts:•The device you use and the content you consume

•Media Channel + Place impacts:•Cognitive (device type) - Emotion - Content

•Media Channel + Time impacts:•Content

•Media Channel + Connected Device impacts:•Connections to other media channels (Brand) via the connected device.

IMPLICATION: Media regardless of channel can no longer be thought of as static

Mobile media, mobile marketingMonday, May 20, 13

Page 18: Mobile Planning, Mobile Marketing and Media Planning

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THE BRAND - DATA THE BRAND KNOWS•Sales•Behavioral•Lifestyle•Attitude•Preferences

•Third party (e.g. research or DSP)

DECONSTRUCTING THE MODEL - THE BRAND

Mobile media, mobile marketingMonday, May 20, 13

Page 19: Mobile Planning, Mobile Marketing and Media Planning

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THE COLLECTIVE FACTORY

@august_west

[email protected]

APRIL 22, 2013

Mobile media, mobile marketingMonday, May 20, 13

Page 20: Mobile Planning, Mobile Marketing and Media Planning

THAT’S IT.

FOR NOW

CONTACT:Gene [email protected]

http://www.thecollectivefactory.com

Monday, May 20, 13