13
Marketing Your Non-Profit with Social Media Presented by Matthew A. Gilbert, MBA matthewagilbert.com | @MatthewAGilbert Antioch University Santa Barbara Thursday, February 14, 2013 1 Matthew A. Gilbert, MBA Marketing Your Non-Profit with Social Media

Marketing Your Non-Profit with Social Media

Embed Size (px)

DESCRIPTION

A presentation originally given at Antioch University on behalf of their MBA Program in Social Business, Non-Profit Management, and Strategic Leadership. Offers tips, tricks, and current statistics you can use when marketing your non-profit with social media. Mirroring the "Golden Circle" concept suggested by Simon Sinek (who is mentioned in the presentation) three questions are asked and answered: 1. Why should a non-profit “like” social media? 2. How can a non-profit leverage social media?3. What is social media’s impact on fundraising? Watch a recording of my presentation here http://youtu.be/kLH-kRV1BsM -- or watch it at the end of the presentation.

Citation preview

Page 1: Marketing Your Non-Profit with Social Media

Marketing Your Non-Profit with Social MediaPresented by Matthew A. Gilbert, MBAmatthewagilbert.com | @MatthewAGilbertAntioch University Santa BarbaraThursday, February 14, 2013

1

Matt

hew

A. G

ilb

ert

, M

BA

Mark

eti

ng

You

r N

on

-Pro

fit

wit

h S

oci

al

Med

ia

Page 2: Marketing Your Non-Profit with Social Media

Questions Asked

1. Why should a non-profit “like” social media?

2. How can a non-profit leverage social media?

3. What is social media’s impact on fundraising?

2

Matt

hew

A. G

ilb

ert

, M

BA

Mark

eti

ng

You

r N

on

-Pro

fit

wit

h S

oci

al

Med

ia

Page 3: Marketing Your Non-Profit with Social Media

Why?

Why should a non-profit “like” social media?

• Strength of Storytelling

• Seth Godin: “People are moved by stories and

drama and hints and clues and discovery.”

• Max DePree: “Stories help us learn and remember

who we are, where we have been, where

we are going. Stories preserve

our sense of community.”

3

Matt

hew

A. G

ilb

ert

, M

BA

Mark

eti

ng

You

r N

on

-Pro

fit

wit

h S

oci

al

Med

ia

Page 4: Marketing Your Non-Profit with Social Media

Why?

Why should a non-profit “like” social media?

• Supporters Respond to Storytelling

4

Matt

hew

A. G

ilb

ert

, M

BA

Mark

eti

ng

You

r N

on

-Pro

fit

wit

h S

oci

al

Med

ia

Page 5: Marketing Your Non-Profit with Social Media

Why?

Why should a non-profit “like” social media?

• Storytelling with Social Media

• Dialogue not Monologue

• Honesty and Authenticity

• Engaging and Informing

• Sharing and Re-sharing

• Connect with Content

5

Matt

hew

A. G

ilb

ert

, M

BA

Mark

eti

ng

You

r N

on

-Pro

fit

wit

h S

oci

al

Med

ia

Page 6: Marketing Your Non-Profit with Social Media

How?

How can a non-profit leverage social media?

• Set Your Strategy• People• Policies• Platforms

• Facebook: 1.06 Billion Users

• YouTube: 800 Million Users

• Google+: 343 Million Users

• Twitter: 200 Million Users

• LinkedIn: 120 Million Users

• Pinterest: 15 Million Users6

Matt

hew

A. G

ilb

ert

, M

BA

Mark

eti

ng

You

r N

on

-Pro

fit

wit

h S

oci

al

Med

ia

Page 7: Marketing Your Non-Profit with Social Media

How?

How can a non-profit leverage social media?

• Choose Your Tools

• Content Management

• Blog

• Website

• Campaign Management

• Buffer

• HootSuite

• SproutSocial

• Tweetdeck7

Matt

hew

A. G

ilb

ert

, M

BA

Mark

eti

ng

You

r N

on

-Pro

fit

wit

h S

oci

al

Med

ia

Page 8: Marketing Your Non-Profit with Social Media

How?

How can a non-profit leverage social media?

• Share Your Story

• Words

• Photos

• Videos

• Simon Sinek

• “People don’t buy what you do;

people buy why you do it.”

• Why | How | What8

Matt

hew

A. G

ilb

ert

, M

BA

Mark

eti

ng

You

r N

on

-Pro

fit

wit

h S

oci

al

Med

ia

Page 9: Marketing Your Non-Profit with Social Media

What?

What is social media’s impact on fundraising?

• Non-Profit Usage More than Doubled in 5

Years

• Facebook: 98%

• Twitter: 74%

• YouTube: 66%

• LinkedIn: 48%

• Flickr: 32%

• Google+: 26% 9

Matt

hew

A. G

ilb

ert

, M

BA

Mark

eti

ng

You

r N

on

-Pro

fit

wit

h S

oci

al

Med

ia

Page 10: Marketing Your Non-Profit with Social Media

What?

What is social media’s impact on fundraising?• Online Donations Increasing• 2012: $59• 2011: $55• 2010: $38

• Twitter’s Influence• Donations with: $225.90• Donations without: $22.97

• Value of a Facebook “Like”• Facebook: $161.30• Plus Other Channels: $214.81

10

Matt

hew

A. G

ilb

ert

, M

BA

Mark

eti

ng

You

r N

on

-Pro

fit

wit

h S

oci

al

Med

ia

Page 11: Marketing Your Non-Profit with Social Media

What?

What is social media’s impact on fundraising?

• Millenial Donors (1980 to 2000)

• 93% Made a Donation to a Nonprofit

• 90% Wouldn’t Donate without Trust

• 71% Research Organizations Online

• 58% Preferred to Donate Online

• 33% Got Info from Facebook

• Donations by Mobile Phone 11

Matt

hew

A. G

ilb

ert

, M

BA

Mark

eti

ng

You

r N

on

-Pro

fit

wit

h S

oci

al

Med

ia

Page 12: Marketing Your Non-Profit with Social Media

Questions Answered

1. Why a non-profit should “like” social media.

2. How a non-profit can leverage social media.

3. What social media’s impact on fundraising is.

12

Matt

hew

A. G

ilb

ert

, M

BA

Mark

eti

ng

You

r N

on

-Pro

fit

wit

h S

oci

al

Med

ia

Page 13: Marketing Your Non-Profit with Social Media

Reference List• http://nonprofit.about.com/od/socialmedia/a/How-To-Manage-Social-Media-For-Your-Nonprofit.htm

• http://nonprofit.about.com/od/socialmedia/tp/Getting-Started-With-Social-Media-Where-Do-Nonprofits-Begin.htm

• http://www.miratelinc.com/blog/3-tips-for-using-social-media-to-engage-supporters-and-optimize-nonprofit-fundrai

sing

/

• http://www.miratelinc.com/blog/millennial-donors-report-nonprofit-fundraising-trends-part-2/

• http://

www.nonprofitquarterly.org/policysocial-context/21507-infographic-social-medias-impact-on-giving-in-2012.html

• http://www.onlinegivingstudy.org/quarterlyindex

• http://www.slideshare.net/ConstantContact/21-ways-nonprofits-can-use-social-media-to-get-their-mission-across

• http://www.verticalresponse.com/blog/non-profits-investing-more-time-money-social-media/

• http://www.verticalresponse.com/blog/non-profits-investing-more-time-money-social-media/

• http://www.wavespot.net/nonprofits-and-social-media-in-2013/ 13

Matt

hew

A. G

ilb

ert

, M

BA

Mark

eti

ng

You

r N

on

-Pro

fit

wit

h S

oci

al

Med

ia