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Version: October , 2013
HR Transformation journey
- Building a Global HR Delivery Model
Classification: PUBLIC
2
Syngenta offers tailored agronomic solutions through integrating technologies within the broadest portfolio in the industry
Through the
eyes ofthe grower
Classification: PUBLIC
• Seeds and traits
• Crop Protection• • Seed Care
• Lawn and Garden
3
With passionate people and a comprehensive capability
Around
$1.4 billionannual R&D investment and
more than 5,000R&D staff
Over
27,000employees
in some 90countries
$14.2bnsales in 2012
Classification: PUBLIC
4
Helping small and large farms meet the challenges of global food security
Our ambition is to bring greater food security in an
environmentally sustainable way
to an increasing populous world
by creating a worldwide step-change
in farm productivity 450Msmallholder
farms~2.0 Ha
8Mlarge-scale
farms>100 Ha
Classification: PUBLIC
5
We believe …
business must play a greater role in helping
growers farm more sustainably
Farmers
Classification: PUBLIC
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Backdrop to the HR global delivery model ……
Key Business Challenges
• Standardized processes and platforms utilizing technology
• More integrated ways of working • Scalable solutions through strategic
partnerships • New capabilities to support our
strategy “get ready” and investment for growth
Classification: PUBLIC
Key HR Challenges
• Unreliable or poor data quality
• Managers didn’t have easy access to information about their people
• Manual and cumbersome HR processes
• Managers dependent on HR support for the most basic processes
• Varied HR capability and expertise
• Roles and responsibilities in HR were muddled
We must deliver a step-change in the contribution HR can provide to the business by enabling HR to be more effective, responsive and scalable for the future needs of the business….
…while reducing the overall costs of HR
Leandro RicciParanà, Brazil
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• ADP platform 50 countries (GV and SL)
• 4 offshore transaction and value centers with CG (India, China, Poland, Brazil)
• GSM using cloud solutions & services
Reducing complexity, improving compliance, data quality & effectiveness
HR Global Delivery Model foundation to meet the challenges
Platform / Operating model
• Target Operating Model in place
• Global policies and processes
• Single SAP instance (e-HR) and global job catalogue
Driving standardization, scalability and leverage at scale
Integrated Outsource Delivery Model
Classification: PUBLIC
8
Leveraging the foundation to introduce new organizational capabilities
Reporting & Analytics
• Reporting and analytics for HR business partners and leadership
• Operational reporting to measure service effectiveness
Access to key people information to enable insight for decision-making
Strategic Workforce and Operation Workfroce Planning
• Successful pilots proved concept and identified immediate benefits
• Acceleration and scale up from 2014
Enabling profitable growth through risk mitigation and cost avoidance
Classification: PUBLIC
9
Key achievements
50countries serviced by specialist third party
payroll platform
Over
24,000employees
are using our new Performance
Management tool
Migrated 80 GPS HR systems into
Onee-HR system
More than
6,000employees are
mapped in our new Talent Development
tool
HR Services Desks cover
~ 24,000 employees
Single Payroll Outsourcing
paying
~ 26,000 employees
More than
26,000 positions/employees
mapped in the Global Job Catalog
Classification: PUBLIC
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HR Transformation: business impacts
Reducing complexity, improving
compliance, data quality &
effectiveness
Enabling consistent and
scalable worldwide
people processes
Driving improved career
planning and succession
management
Enabling a performance-driven culture
Improving ease of access to key people information to
accelerate decision making
Enabling profitable growth
through risk mitigation and cost avoidance
Supporting global functions
in execution of the people
strategy
Driving stronger control
of headcount planning/budgeting
Generating
$18 min business value
through annualized savings
Classification: PUBLIC
11
Key learnings from our journey so far .....
Classification: PUBLIC
• Avoid over promising
• Lead your own people through the change
• Invest in project / change management capability
• Identify basics / quick wins - deliver them quickly
• Resist over engineering
• Engage senior leaders as change agents
• Celebrate achievements
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Key takeaways from our journey so far .....
• Transformation - Linking transformation to strategy
• Policy - Direction through policy
• Partnership - Partnership over supplier management
• Governance - steering transformation
• Implementation - Execution and embedding through the line
Classification: PUBLIC
13
Our continuing journey..... HR Global Delivery Model in a global context
Classification: PUBLIC
• Operational leverage and further scaling
• Enabling new business models
- pilotting
• Innovation and execution at scale
• Compliance and integration to enable end to end service