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Managing ESI to Control Costs in Ediscovery Kelly Twigger, Esq. ESI A=orneys LLC October 20, 2010

Managing ESI to Control Costs in E-discovery

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Presentation on tips for managing email and other electronically stored information to save money in e-discovery including costs for different review models and other tips for managing the process with outside counsel.

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Page 1: Managing ESI to Control Costs in E-discovery

Managing  ESI  to  Control    Costs  in  E-­‐discovery  

Kelly  Twigger,  Esq.  ESI  A=orneys  LLC  October  20,  2010  

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Kelly  Twigger  owner  and  founder  

ESI  A=orneys  

Former  partner  Quarles  &  Brady  LLP  

Guest  lecturer,  Marque=e  University  Law  School  

Milwaukee  Business  Journal:  Forty  Under  40  Class  of  2010  

E-­‐discovery  expert  

Kentucky  basketball  fanaUc  Official  Host  Kentucky  Derby  

First  Computer:    IBM  AS2  

First  Blog  Post:    December  2007  

First  Tweet:    August  2009  

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DISCUSSION  TOPICS  |  

•  The  challenges  of  e-­‐discovery  

•  Understanding  the  costs  of  e-­‐discovery  

•  The  big  picture  of  informaUon  management    

•  Establishing  a  process  for  implemenUng  legal  holds    

•  An  overview  of  the  cost  breakdown  to  produce  ESI  

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THE  CHALLENGES  OF  E-­‐DISCOVERY  |  

•  LocaUon,  locaUon,  locaUon  •  Lack  of  understanding  of  technology  •  Silo  behavior  of  business  funcUons  within  organizaUon  

•  TradiUonal  role  of  IT  –  building  the  bookshelves  •  CollaboraUon  between  legal,  records,  IT  and  business  funcUons  to  establish  goals  for  informaUon  management  to  meet  business  and  legal  needs  

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THE  CHALLENGES  OF  ESI  |  THE  ROLE  OF  IT  

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THE  CHALLENGES  OF  ESI  |  REDEFINING  ROLES  

Let  us  know  what  you  need,  and  we’ll  find  it  or  build  it  for  you.      

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THE  CHALLENGES  OF  ESI  |  REDEFINING  ROLES  

Help  us  understand  what  you  need  to  do  to  meet  your  legal  needs  and  let’s  discuss  the  impact  on  and  collaboraUon  with  IT.    

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UNDERSTANDING  THE  COSTS|  TRANSLATING  GB  TO  $$  

65%  of  total  costs  

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INFORMATION  MANAGEMENT  |  THE  BIG  PICTURE  

Policies  and    Procedures  

Email  Management  

RetenUon  Schedule  

                     E-­‐discovery      Guide  

Data  Map  

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ESTABLISHING  A  PROCESS|  

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BUILDING  AN  INVENTORY  |  IDENTIFYING  SOURCES    

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COST  BREAKDOWN|  HOW  MUCH  INFO  IS  THERE?  

•  ESI  measured  in  quanUty  of  info,  not  pages  

 8  bits  =  1  byte   1,024  bytes  =  1  kilobyte  (KB)     1,024  KB  =  1  megabyte  (MB)    

 1,024  MB  =  1  gigabyte  (GB)  (75,000  pages)  

 1,024  GB  =  1  terabyte  (TB)  (250  billion  pages)   1,024  TB  =  1  petabyte  (PB)  

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COST  BREAKDOWN|  ESI  REVIEW  COSTS  

Cost  of  Review  =   Number  of  Review  Hours  

X  Hourly  Rate  

Average  Review  Rates:  

Using  Concordance/SummaUon  –  40-­‐60  docs/hour  Using  online  review  plaoorm  with  advanced  features  –  100-­‐150  docs/hour  Using  concept  clustering  tools  –  300  docs/hour    

70%  faster  review  rates  with  concept  clustering,  near  de-­‐duplicaUon  and  email  thread  grouping    

*Based  on  median  value  of  15,791  for  files  per  GB  provided  by  EDRM  benchmark  at  h=p://www.edrm.net  **Assumes  review  rate  of  350  documents  per  hour    

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COST  BREAKDOWN|  ESI  REVIEW  COSTS  

*Based  on  median  value  of  15,791  for  files  per  GB  provided  by  EDRM  benchmark  at  h=p://www.edrm.net  **Assumes  review  rate  of  350  documents  per  hour    

Examples:      Cost  for  2GB  Review  (31,562  documents*)  Using  SummaUon/Concordance          

 631  hours  **   X   $200   =          $126,200  

Using  web-­‐based  review  plaoorm      

287  hours  ^   X   $200   =          $57,400  

105  hours”                  X                  $200            =          $21,000  

Using  Concept  AnalyUcs,  near  de-­‐duplicaUon  and  email  thread  grouping  

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COST  BREAKDOWN|  ESI  REVIEW  COSTS  

Examples:  Cost  for  57.7GB  Review  (911,140  documents*)  Using  SummaUon/Concordance          

22,778  hours  **   X   $200   =          $4,555,703  

Using  web-­‐based  review  plaoorm      

8283  hours  ^   X   $200   =          $1,656,618  

Using  concept  analyUcs,  near  de-­‐duplicaUon  and  email  thread  grouping    

3037”                  X                  $200            =          $607,426  

*Based  on  median  value  of  15,791  for  files  per  GB  provided  by  EDRM  benchmark  at  h=p://www.edrm.net  **Assumes  review  rate  of  50  documents  per  hour    ^Assumes  review  rate  of  110  documents  per  hour  “Assumes  review  rate  of  300  documents  per  hour  

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FINAL  TIPS|MANAGING  E-­‐DISCOVERY  COSTS  

•  Get  big  picture  for  project  established  and  team  in  place  before  you  begin  

•  Prepare,  prepare,  prepare  for  Rule  26  conference;  get  agreement  on  preservaUon  obligaUon  upfront;  interview  all  key  witnesses  

•  Get  expert  advice  at  the  outset  on  best  way  to  proceed;  constantly  changing  technology  

•  Ask  every  quesUon  –  constant  educaUon  •  Be  prepared  to  adjust  on  the  fly    

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QuesTons?  

Kelly  Twigger  ESI  A=orneys  LLC  

ktwigger@esia=orneys.com  p:    414.375.2015  f:    414.375.2016  

h=p://esia=orneys.com