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TIPS TO
SO
CA
P
STMAKE
YOUR
EXPERIENCE
SUCCESSFUL
Committed to promoting customer
care and customer engagement as
a competitive advantage in
business.
SOCAP’S MANTRA
• Founded in 1973
• Represents over 3,000 customer care experts across all industries.
• Member titles include: Vice Presidents, Directors, Managers and Supervisors
• From top Customer Care Companies
HISTORY OF SOCAP
LET’S TALK ABOUT
THIS YEAR’S ANNUAL
CONFERENCE…
SEEK OUT THOSE• In your industry
• In your regional chapter
• Join the LinkedIn groups
CONNECT WITH PEOPLE
BEFORE GOING, SO YOU CAN
FIND THEM DURING SOCAP
Source: gcflearnfree.org
WHAT TO PACK
• Business casual & casual clothes
• Comfortable shoes
• A camera
Source: whatshewears.ie
DON’T FORGET TO BRING
LOTS OF BUSINESS CARDS!Source: Poolcode
WHERE IT’S BEING HELD…
Source: Google Maps
DON’T FORGET TO BOOK
YOUR HOTEL EARLY!
Source: worldtoursusa.com
www.hoteldel.com
1
OTHER LOCAL ACTIVITIES…
2
3
45 6
7
8
910
1. La Jolla
2. Pacific Beach
3. Mission Beach
4. Ocean Beach
5. Old Town
6. Hillcrest
7. North Park
8. South Park
9. Gaslamp Quarter
10. Seaport Village
11. Coronado
12. Kensington
13. Normal Heights
14. LaMesa Village
15. Fashion Valley
11
12
13
14
Source: Google Maps
ARRIVE ON SATURDAY FOR
THE WELCOME RECEPTION
Source: Air-And-Space.com
ATTEND THE GOLF
TOURNAMENT...
THE CORONADO ISLAND BIKE
TOUR...
OR THE SAN DIEGO TROLLEY
TOUR!
Receive your Red badge,
conference schedule,
and cool swag!
MAKE SURE
TO REGISTER
ATTEND THE FIRST
TIMERS SUNDAY
CHOSE PRESENTATION TOPICS
YOU KNOW NOTHING ABOUT.
DON’T BE AFRAID TO
APPROACH PEOPLE
SOCAP Members
are friendly to the
Red Badges so…
…IF YOU SEE THIS GUY, STOP
AND INTRODUCE YOURSELF!
This is Matthew D'Uva,
SOCAP President
THE CONVERSATIONS
CAN BE PRICELESS
DON’T SIT WITH YOUR
COLLEAGUES AT LUNCH
USE THE BUMP APP TO
TRADE CONTACT DETAILSSource: allwelike.com
MEET AN EXHIBITOR, REGISTER
FOR THE RAFFLES
AFTER THE CONFERENCE, LOG
ON TO TO ACCESS THE
SPEAKER PPT
TAKE ADVANTAGE OF THE
MEMBER DIRECTORY ONLINE
CONNECT WITH MEMBERS
USING SOCIAL MEDIASource: jennlisak.com
BE SURE TO TWEET DURING
THE CONFERENCE USING THE
HASHTAG #SOCAPAC12
Source: blog.simplek12.com
SMILE FOR THE PHOTOGRAPHER
BECAUSE YOUR PICTURE MIGHT
END UP ON FACEBOOK
PACK BACKUP POWER
Source: allwelike.com
SOCAP NIGHT LIFE!
Source: thenewsandiego.com
THIS IS WHERE THE BEST
NETWORKING HAPPENS!
Don’t forget to connect
with the
new contacts you’ve
made on LinkedIn.
ONCE BACK HOME…