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International Project Management Prof. Dr. Frank Habermann Lecture 1 Foundation Principles of Project Management

Lessons in Project Management - 1- Foundation Principles

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Page 1: Lessons in Project Management - 1- Foundation Principles

International Project Management

Prof. Dr. Frank Habermann

Lecture 1 –

Foundation Principles of Project Management

Page 2: Lessons in Project Management - 1- Foundation Principles

© Becota GmbH | www.becota.com | 2010

What is a project?

A brief excursion to system theory

Types of business projects

When do we call a project a success?

Standard project management lifecycle

Content

Page 3: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

first of all,

what is a

project?

Page 4: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

What is a project?

Picture Source: www.infrastructurist.com

Page 5: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

What is a project?

Picture Source: www.infrastructurist.com

A construction…

Page 6: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

What is a project?

Picture Source: www.infrastructurist.com

A construction…

definite …

Page 7: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

What is a project?

Picture Source: www.infrastructurist.com

A construction…

definite …which needs

special resources … …

Page 8: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

What is a project?

Picture Source: www.infrastructurist.com

A construction…

definite …which needs

special resources … …

aimingat future

improvements …

Page 9: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

What is a project?

Picture Source: www.infrastructurist.com

A construction…

definite …which needs

special resources … …

aimingat future

improvements …

but meanwhilecausingtrouble!

Page 10: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

In other words …

THEBUSINESS

regular processesproviding regular values

Page 11: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

In other words …

THEBUSINESS

regular processesproviding regular values

APROJECT

temporary processwith unique results

Page 12: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

In other words …

THEBUSINESS

regular processesproviding regular values

APROJECT

temporary processwith unique results

Negative side-effects: - cost- and time-consuming- occupies business resources (intellectual capacities)- irritating and disturbing (distroys routines/comfort zones)- unsure results (what, when, for whom, etc.)

Page 13: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

What characterizes a project?

Picture Source: www.infrastructurist.com

PROJECT RESULT

1. Temporary(a project got a

clear start and end date)

2. Unique(a project provides individual

and substantial results)

Page 14: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

a brief

excursionto

system theory

Page 15: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

Some brief thoughts about system theoryi- What is a system?

A set of elements which interact with each otherand build an „integrated whole“

A system is thus characterized by

- its elements (e.g. )- as well as their relationships

systemboundary

Page 16: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

Some brief thoughts about system theoryii- What are the characteristics of a system?

Each systemhas a certain structure shows specific behavior!

Page 17: Lessons in Project Management - 1- Foundation Principles

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Some brief thoughts about system theoryii- What are the characteristics of a system?

Each systemhas a certain structure shows specific behavior!

Sub System C

Sub System B

Sub System A

SYSTEM

Sub-subSystem C1

Sub-subSystem C2

. . .

Static relationships(composition/decomposition)

Page 18: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

Some brief thoughts about system theoryii- What are the characteristics of a system?

Each systemhas a certain structure shows specific behavior!

Sub System C

Sub System B

Sub System A

SYSTEM

Sub-subSystem C1

Sub-subSystem C2

. . .

Static relationships(composition/decomposition)

system(element)

INPUT OUTPUT

acting as„receiver“(customer)

acting as„sender“(provider)

Dynamic relationships(communication/collaboration)

Page 19: Lessons in Project Management - 1- Foundation Principles

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Some brief thoughts about system theoryiii- How about business projects?

A specific business(e.g. an automotive company)

is a system

involving elements such as

Human Resources

Information Technology, etc.

Products (Cars!)

Page 20: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

Some brief thoughts about system theoryiii- How about business projects?

A specific business(e.g. an automotive company)

is a system

involving elements such as

Human Resources

Information Technology, etc.

Products (Cars!)

A specific projectrelated to the business

is a system as well

involving elements such as

Human Resources

Information Technology, etc.

Products (Project Results!)

Page 21: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

Some brief thoughts about system theoryiii- How about business projects?

business project

From the businessperspective, the project

is a sub-systemof the business

The projects usescorporate resources and

is part of the business agenda

Page 22: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

Some brief thoughts about system theoryiii- How about business projects?

business project

From the projectperspective, thebusiness is thetarget system

The businesssets constraints for and

gets results from the project

Page 23: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

Some brief thoughts about system theoryiii- How about business projects?

IT

business project

a concrete projectaims at a specific

element (sub-system) ofthe target system, e.g. IT

Improve [IT] with regards to- effectiveness (business fit)- efficiency (cost of ownership)- availability- other corporate values

Page 24: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

so, what are the

typesof business

projects?

Page 25: Lessons in Project Management - 1- Foundation Principles

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Major types of projects (1/3)

THE BUSINESS

1.- Projects providing results for the business

i.e. projects aiming at improvements of the businesstechnical projectsorganizational projectsproduct development projects, etc.

Page 26: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

Major types of projects (2/3)

THE BUSINESS

2.- Projects providing results as part of the business

i.e. projects aiming at providing customer satisfactionprojects are the core businesscorporate products are created within projectsor project services are the product itself

Page 27: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

Major types of projects (3/3)

3.- Depending on the type of the main result

PROJECT RESULT Deliverable

SERVICE PRODUCT

COULD BE

e.g. consultingprojects are

service projects

e.g. buildinga unique yacht is a

product project

=> If the customer buys a combination of qualifiedservices and products we call this a hybrid project

Page 28: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

Implementing newmanagement methods

Types of business projects

Mergingfirms

Research

Implementingsoftware / hardware

Building a newplant

Re-designingprocesses

Re-buildingstructures

Major purchase

Organizingan event

Feasibilitystudy (pre-

project)

Marketing campaigns

Setting up a regional

subsidary

Outsourcing

Internalcost cuttinginitiatives

Pilotinginternationalpartnerships Constructing a

new product

and many more…

Finding a new CEO

Page 29: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

What makes a project

asuccessful

project?

Page 30: Lessons in Project Management - 1- Foundation Principles

© Becota GmbH | www.becota.com | 2010

When do we call a project a success?

1. 2. 3.

Page 31: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

When do we call a project a success?

Picture Source: www.infrastructurist.com

Page 32: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

When do we call a project a success?

Picture Source: www.infrastructurist.com

it disappearson due date!

Page 33: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

When do we call a project a success?

Picture Source: www.infrastructurist.com

we only usethe resources

previously agreed

it disappearson due date!

Page 34: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

When do we call a project a success?

Picture Source: www.infrastructurist.com

we deliver theexpected results

(type andquantity)

we only usethe resources

previously agreed

it disappearson due date!

Page 35: Lessons in Project Management - 1- Foundation Principles

© Becota GmbH | www.becota.com | 2010

When do we call a project a success?

on time on budget on quality

Page 36: Lessons in Project Management - 1- Foundation Principles

© Becota GmbH | www.becota.com | 2010

Project scoping

on time on budget on quality

scopingis the procedure of setting the parameters for each criteria

Page 37: Lessons in Project Management - 1- Foundation Principles

© Becota GmbH | www.becota.com | 2010

Project controlling

on time on budget on quality

scopingis the procedure of setting the parameters for each criteria

controllingis the procedure of managing performance against predefined parameters

Page 38: Lessons in Project Management - 1- Foundation Principles

© Becota GmbH | www.becota.com | 2010

Project scoping and controlling need understandingthe cost-time-quality equilibrium

changing only one criteriastrongly impacts the others!

Page 39: Lessons in Project Management - 1- Foundation Principles

© Becota GmbH | www.becota.com | 2010

In corporate practice … what do you think, how many projects fail at least one of the three criteria?

Picture source: http://learn-wealth-creation.com/blog/

Page 40: Lessons in Project Management - 1- Foundation Principles

© Becota GmbH | www.becota.com | 2010

In corporate practice … what do you think, how many projects fail at least one of the three criteria?

30-70%*depending on the type of project

Picture source: http://learn-wealth-creation.com/blog/

*

Page 41: Lessons in Project Management - 1- Foundation Principles

© Becota GmbH | www.becota.com | 2010

And even in case of (officially) successful projects,one criteria actually very often isn‘t met!

The official version(told by the project manager)

Page 42: Lessons in Project Management - 1- Foundation Principles

© Becota GmbH | www.becota.com | 2010

And even in case of (officially) successful projects,one criteria actually very often isn‘t met!

The official version(told by the project manager)

The business reality(told by the customers/users)

Page 43: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

What about the

project

lifecycle?

Page 44: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

Standard project management life cycle

Project

Source: inspired by Verzuh, E., The Fast Forward MBA in Project Management, p. 23

Every project has three major phases!

Page 45: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

Standard project management life cycle

INITIATE RUN COMPLETE

Source: inspired by Verzuh, E., The Fast Forward MBA in Project Management, p. 23

Page 46: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

Standard project management life cycle

INITIATE RUN COMPLETE

Source: inspired by Verzuh, E., The Fast Forward MBA in Project Management, p. 23

… which can be drilled down!

Page 47: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

Standard project management life cycle

INITIATE RUN COMPLETE

Plan Execute Close outDefine

Source: inspired by Verzuh, E., The Fast Forward MBA in Project Management, p. 23

Page 48: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

Standard project management life cycle

INITIATE RUN COMPLETE

Plan Execute Close outDefine

Approve

Envision

Plan

Set-up

Kick-off

Source: inspired by Verzuh, E., The Fast Forward MBA in Project Management, p. 23

Page 49: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

Standard project management life cycle

INITIATE RUN COMPLETE

Plan Execute Close outDefine

Approve

Envision

Plan

Set-up

Produce

Conceptualize

Test

TrainKick-off

Source: inspired by Verzuh, E., The Fast Forward MBA in Project Management, p. 23

Page 50: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

Standard project management life cycle

INITIATE RUN COMPLETE

Plan Execute Close outDefine

Approve

Envision

Plan

Set-up

Produce

Conceptualize

Test

TrainKick-off

Document

Hand-over

Control & Communicate

Source: inspired by Verzuh, E., The Fast Forward MBA in Project Management, p. 23

Page 51: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

Standard project management life cycleproject effort during the lifecycle

INITIATE RUN COMPLETE

PR

OJE

CT

EFFO

RT

TIME

Page 52: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

Standard project management life cycleproject effort during the lifecycle

INITIATE RUN COMPLETE

PR

OJE

CT

EFFO

RT

Define

TIME

Page 53: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

Standard project management life cycleproject effort during the lifecycle

INITIATE RUN COMPLETE

PR

OJE

CT

EFFO

RT

Plan

Define

TIME

Page 54: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

Standard project management life cycleproject effort during the lifecycle

INITIATE RUN COMPLETE

TIME

PR

OJE

CT

EFFO

RT

Plan

Define

Execute

Page 55: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

Standard project management life cycleproject effort during the lifecycle

INITIATE RUN COMPLETE

TIME

PR

OJE

CT

EFFO

RT

Plan

Define

Execute

Close out

Page 56: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

Standard project management life cycleneeded resources versus actual investment

INITIATE RUN COMPLETE

PR

OJE

CT

EFFO

RT

TIME

Page 57: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

Standard project management life cycleneeded resources versus actual investment

INITIATE RUN COMPLETE

PR

OJE

CT

EFFO

RT

Should-be(in theory)

TIME

Page 58: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

Standard project management life cycleneeded resources versus actual investment

INITIATE RUN COMPLETE

PR

OJE

CT

EFFO

RT

Should-be(in theory)

TIME

Page 59: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

Standard project management life cycleneeded resources versus actual investment

INITIATE RUN COMPLETE

PR

OJE

CT

EFFO

RT

Should-be(in theory)

Staffing,understanding, gaining speed

Highestconcentration,

getting things done

Releasingresources, handing

over to business

TIME

Page 60: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

Standard project management life cycleneeded resources versus actual investment

INITIATE RUN COMPLETE

PR

OJE

CT

EFFO

RT

As-usually-is(in practice)

TIME

Page 61: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

Standard project management life cycleneeded resources versus actual investment

INITIATE RUN COMPLETE

PR

OJE

CT

EFFO

RT

As-usually-is(in practice)

Initial excitment, quickly followed by

losing interest

Underestimatingamount of work orbeing frustrated by

lack of understanding

Facing the deadline, finally realizing that

things must bedone

TIME

Page 62: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

Standard project management life cycleneeded resources versus actual investment

INITIATE RUN COMPLETE

PR

OJE

CT

EFFO

RT

As-usually-is(in practice)

Should-be(in theory)

!

TIME

Page 63: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

Standard project management life cycleTypical project douments

INITIATE RUN COMPLETE

Project Contract

Project Charter Rough

Require-ments

Definition

Project Plan

Page 64: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

Standard project management life cycleTypical project douments

INITIATE RUN COMPLETE

Project Contract

Project Charter Rough

Require-ments

Definition

SolutionDocumentation

Test PlanConceptual

Solution(Models)

DetailedRequire-ments

Definition

TrainingPlan

Project Plan

Page 65: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

Standard project management life cycleTypical project douments

INITIATE RUN COMPLETE

Project Contract

Project Charter Rough

Require-ments

Definition

SolutionDocumentation

Test Plan Approvals

(technical &organizational)

Hand-overDocumention(e.g. Support

Info)

ClosureReport

ConceptualSolution(Models)

DetailedRequire-ments

Definition

TrainingPlan

Project Plan

Page 66: Lessons in Project Management - 1- Foundation Principles

© Becota | www.becota.org | 2010

Standard project management life cycleTypical project douments

INITIATE RUN COMPLETE

Project Contract

Project Charter Rough

Require-ments

Definition

SolutionDocumentation

Test Plan Approvals

(technical &organizational)

Hand-overDocumention(e.g. Support

Info)

ClosureReport

ConceptualSolution(Models)

DetailedRequire-ments

Definition

TrainingPlan

ProgressReport

ProgressReport

Project Plan

Page 67: Lessons in Project Management - 1- Foundation Principles

Thank you very much!

presentation by

Frank Habermann

founder of Becota and Professor of Business

http://de.linkedin.com/in/frankhabermann/en

Page 68: Lessons in Project Management - 1- Foundation Principles

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