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Leadership skills by Toronto Training and HR September 2014 1

Leadership September 2014

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Half day open training event held in Hamilton, Ontario.

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Page 1: Leadership September 2014

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Leadership skills

by Toronto Training and HR

September 2014

Page 2: Leadership September 2014

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CONTENTS5-7 Key drivers of leadership8-9 Authentic leadership10-12 Ways to build collaboration13-14 How leaders can build their competitive strength15-16 Measures17-18 Dimensions of leadership health19-20 Actions for healthy leaders to take 21-22 Characteristics of trust23-24 Types of trustworthiness25-26 Getting the balance right between practice & policy

and relational trust27-28 Building trust and becoming a trusted leader29-30 Continuum of leadership31-32 The main reason why leaders fail33-34 The main reason why leaders succeed35-38 Actions for leaders to find their way 39-40 Qualities of effective leaders41-43 Characteristics of high-performing leaders44-45 Become a popular and profitable leader46-47 Rules for success as a CEO48-49 Topics to consider as we approach the end of 2014

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Introduction

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Introduction to Toronto Training and HR

Toronto Training and HR is a specialist training and human resources consultancy headed by Timothy Holden 10 years in banking15 years in training and human resourcesFreelance practitioner since 2006The core services provided by Toronto Training and HR are:

Training event designTraining event deliveryHR support with an emphasis on reducing costs, saving time plus improving employee engagement and moraleServices for job seekers

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Key drivers of leadership

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IdeaProcessPeopleAction

Key drivers of leadership 1 of 2

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IMPLICATIONSCreate a top team able to activate the four drivers, in the right way and at the right timeEstablish a corporate culture that is conducive to using the four driversAssess the validity of the four drivers as well as their effectiveness overall and in specific situations

Key drivers of leadership 2 of 2

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Authentic leadership

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CharacterContextCompetence

Authentic leadership

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Ways to build collaboration

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Realize that silos can kill your businessBuild your collaboration strategy around the ‘human element’Use collaboration as an organizational change strategyMake visioning a team sportUtilize diversity in problem solving

Ways to build collaboration 1 of 2

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Help people develop relationshipsFocus on building trustWatch your body language

Ways to build collaboration 2 of 2

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How leaders can build their competitive

strength

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Understand team strengths and weaknessesBetter leverage existing competitive intelligenceBecome competitor centricAssess execution readiness

How leaders can build their competitive strength

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Measures

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Building the business vs. building peopleTasks vs. relationshipsLiked vs. respectedAsking vs. tellingTalking vs. listening

Measures

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Dimensions of leadership health

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Physical healthEmotional healthIntellectual healthSocial heathVocational healthSpiritual health

Dimensions of leadership health

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Actions for healthy leaders to take

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Tap into a higher purposeForge a shared directionUnleash human potentialFoster productive relationshipsSeize new opportunitiesDrive high performance

Actions for healthy leaders to take

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Characteristics of trust

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AbilityBenevolenceIntegrityPredictability

Characteristics of trust

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Types of trustworthiness

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Emphasizing abilityEmphasizing benevolenceEmphasizing integrityEmphasizing predictability

Types of trustworthiness

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Getting the balance right between practice & policy and relational

trust

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High process but impersonal and non-relational

Balanced approach-high process and strongly relational

Low trust because little or no process and non-relational

Highly personal and relational but low attention to processes

Getting the balance right between practice & policy and relational trust

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Building trust and becoming a trusted

leader

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Stop managing and start leadingDrive out fearBuild trustDon’t let the past predict your future

Building trust and becoming a trusted leader

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Continuum of leadership

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DictatorshipTrusted leader

Continuum of leadership

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The main reasons why leaders fail

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Lack of interpersonal and emotional intelligence skillsExcessive pride and exaggerated self-confidence

The main reasons why leaders fail

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The main reasons why leaders succeed

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High self-awarenessHigh emotional masteryDeep understanding of human behaviour

The main reasons why leaders succeed

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Actions for leaders to find their way

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Become strategically unavailableCultivate friendships and new partnerships with others who may appear to see their world differently than you do but who are undoubtedly cut from the same cloth

Actions for leaders to find their way 1 of 3

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Watch closely what you defend and guard then get curious when and why you defend itRemember that things are not as they seemFind your own way of pursuing and describing the essence of the issues you face

Actions for leaders to find their way 2 of 3

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Expand your skill set by learning how to appeal to the mind, hands and hearts of those you work withLove what is real

Actions for leaders to find their way 3 of 3

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Qualities of effective leaders

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Getting the strategy rightExecuting the strategyPutting the right people in placeManaging dual priorities that others see as conflictingKeeping everyone focused on the big things that matter most

Qualities of effective leaders

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Characteristics of high-performing leaders

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Get the right people on the busAssign tasks within existing skill setsSet SMART objectivesLead by exampleContinue your own developmentProvide opportunities to develop new skills

Characteristics of high-performing leaders 1 of 2

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Hold yourself accountableShare your vision of success

Characteristics of high-performing leaders 2 of 2

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Become a popular and profitable leader

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Capitalize on public momentsConnect with powerful networksContribute your expertiseCreate content

Become a popular and profitable leader

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Rules for success as a CEO

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Have a good partnerBecome awareHire wellFind leadersFocused executionGood communicationMarketing mattersDevelop executorsPeople before profitsTeams win

Rules for success as a CEO

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Topics to consider as we approach the end of

2014

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Strategic planningCybersecurityExecutive compensationCompliance oversightHealthcareSeparating the board and chair positions Board compositionBoardroom confidentiality

Topics to consider as we approach the end of 2014

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Conclusion, summary and questions

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Conclusion, summary and questions

ConclusionSummaryVideosQuestions