Leadership Connections

Ipsos MORI

-80

-60

-40

-20

0

20

40

Ma

y-9

7A

ug-9

7N

ov-9

7F

eb

-98

Ma

y-9

8A

ug-9

8N

ov-9

8F

eb

-99

Ma

y-9

9A

ug-9

9N

ov-9

9F

eb

-00

Ma

y-0

0A

ug-0

0N

ov-0

0F

eb

-01

Ma

y-0

1A

ug-0

1N

ov-0

1F

eb

-02

Ma

y-0

2A

ug-0

2N

ov-0

2F

eb

-03

Ma

y-0

3A

ug-0

3N

ov-0

3F

eb

-04

Ma

y-0

4A

ug-0

4N

ov-0

4F

eb

-05

Ma

y-0

5A

ug-0

5N

ov-0

5F

eb

-06

Ma

y-0

6A

ug-0

6N

ov-0

6F

eb

-07

Ma

y-0

7A

ug-0

7N

ov-0

7F

eb

-08

Ma

y-0

8A

ug-0

8N

ov-0

8F

eb

-09

Ma

y-0

9A

ug-0

9N

ov-0

9F

eb

-10

Ma

y-1

0A

ug-1

0N

ov-1

0F

eb

-11

Ma

y-1

1A

ug-1

1N

ov-1

1F

eb

-12

Ma

y-1

2A

ug-1

2N

ov-1

2F

eb

-13

Ma

y-1

3A

ug-1

3N

ov-1

3F

eb

-14

Ma

y-1

4A

ug-1

4N

ov-1

4F

eb

-15

Do you think that the general economic condition of the country will improve, stay the same or get worse over the next 12 months?

+28

-46

-56 -48

+23

Ind

ex (

get

bet

ter

min

us

get

wo

rse

)

-64

Source: Ipsos MORI Political Monitor

+11

+35

Base: c.1,000 British adults each month

Consumers and staff are less worried about the economy

But few feel they are benefiting from growth…

Source: Ipsos MORI Political Monitor

As you may know, according to official statistics the UK economy has grown by about 1.5% compared to the same time last year. What impact, if any, do you feel this growth in the economy has had on you and your family’s standard of living so far?

Base: 1,019 British adults 18+

3%

11%

36%

48%

1%

Don’t know

A great deal

A fair amount

Not very much

None at all

14%

84%

Generations – expecting better or worse life than parents?

Better %

Worse %

Generation Y 42 29

Generation X 60 19

Baby Boomers 70 14

Pre-War 79 8

0

10

20

30

40

50

60

70

80

90

100

Year

General election

General election

General election

FTSE 350 are more optimistic

General election

Base: British Captains of Industry 108 interviewed Sept-Dec 2014

General election

General election

59%

8%

Do you think that the general economic condition of the country will improve, stay the same or get worse over the next 12 months?

Do you think that business for your own company will improve, stay the same or get worse over the next 12 months?

0

10

20

30

40

50

60

70

80

90

100

Year

General election

General election

General election

Optimism for one’s own business

General election

60%

10%

60%

28%

10% 2%

Improve Stay the same Get worse Don’t know


And, what are the most important problems facing your company today?

Regulation and talent top the inbox….

Finding & retaining the

right staff Growth position Competition

19%

17%

12% 12%

9% 9%

Consumer spending &

demand Technological

changes Impact of regulation

Top Mentions Base: British Captains of Industry 108 interviewed Sept-Dec 2014

Thinking broadly about businesses in general, what are the most important factors you take into account when making your judgement about organisations?

Reputation, balance sheet and management ability matter most

Base: British Captains of Industry 108 interviewed Sept-Dec 2014, 105 interviewed Sept-Dec 2013

31%

27% 27%

20% 19% 19%

30% 30%

18% 20%

18%

15%

2014 2013

Reputation/ brand

Financial strength/

profitability Quality of

management Quality of

service/product Quality of staff Business

values/Ethics

Top Mentions

Global Trends Survey | July 2014

OUR TEN TRENDS


TECHNOLOGY PRIVACY TRADITION HEALTH

SIMPLICITY GLOBALISATION GENERATIONS INEQUALITY

TRUST BRANDS

THE CULTURE OF NOW

78% in China say they are ‘constantly looking at

screens these days’

THE CULTURE OF NOW


SIMPLICITY CHOICE ABOUT CHOICE

UNIFORM DESIRE FOR SIMPLICITY

0 10 20 30 40 50 60 70 80

16-24

25-34

35-44

45-54

55+I wish my life was more simple

Emerging

% agree

Established

Base: 16,039 adults across 20 countries (1,000 GB), online


Cass Sunstein

Authenticity

and voice

TRUST

“We always overestimate the change that will occur in the next two years and underestimate the change that will occur in the next ten”

Ipsos MORI

Leadership Connections

How HR deals with C-suite Leadership

A joint research project from Ipsos MORI and Cirrus

Debate

“It’s time to say good-bye to the Department of Human Resources. Well, not the useful tasks it performs. But the department per se must go” Ram Charan, HBR, June 2014

Challenge

Moving from the HOT seat…

I can’t do anything about it … to the (2nd) BEST seat

in the Board room

In a Nutshell

C-Suite priorities

HR effectiveness

C-Suite expectations

C-suite: British Captains of Industry interviewed between Sept-Dec 2014

Connected Leadership

What are the key priority areas for C-suite leaders

Findings from Captains of

Industry Research

Top Priorities

65% 64%

58%

52%

17%

0%

10%

20%

30%

40%

50%

60%

70%

Being agile Shared direction Collaboration Shared values Shared decision-making

Most important challenges for leaders


Gap Analysis

65% 64%

58%

52%

17% 15%

19%

49%

44%

19%

0%

10%

20%

30%

40%

50%

60%

70%


Most important challenges for leaders HR most effective in


Expectations

65% 64%

58%

52%

17% 15% 19%

49% 44%

19%

38%

24%

36%

25%

9%

0%

10%

20%

30%

40%

50%

60%

70%


Most important challenges for leaders HR most effective in HR should become more effective in


Focus on agility

Tech

Changing business models

Digital

New working methods

Uncertain environments

HR’s role = catalyst Base: Leadership Connections Qualitative Interviews

Employee views on shared direction

60 17 23 UK

Right direction Wrong direction Don't knowStrategy is heading in the…

Sr. Managers = 81% Workers = 50%

Base: Ipsos Representative Employee Database

50 22 28 EU

Employee views on cooperation

58% 2011 = 47%

20 point gap between

Sr. Managers and

shop floor

Base: Ipsos Representative Employee Database

Satisfaction re: level of cooperation across company

Summary

IMPORTANCE

PE

RF

OR

MA

NC

E


Final words

Base: Leadership Connections Qualitative Interviews

“Being a business person, who happens to work in HR – rather than a HR person who supports the business – is the only way that we

will become more agile and forward thinking”

Alexis Dolling, Development Lead, Global Functions, Europe, HSBC

Base: Leadership Connections Qualitative Interviews

“The biggest challenge that HR faces in the next three to five years is HR itself”

Dave Buglass, Head of

Organisational Capability and Development, Tesco Bank

Thank you

Ipsos MORI and Cirrus

N Brown
















