SAE J2450 State-of-the-Industry

Quality Assurance ProcessMaking your translation quality

as reliable as your brakes

Pioneers in Statistical Quality ControlAt Language Arts & Science we know our

quality is better, because we measure it.

So how do we know we really deliver better quality?

Because we measure our translation quality.

Language Arts & Science executives played an

instrumental part in the development of the SAE

J2450 Translation Quality Metric. Under Language

Arts & Science leadership this standard evolved

from a technical paper, to a recommended practice

and finally to an SAE standard.

In developing this metric Language Arts & Science

had specific goals in mind; to reduce the amount of

subjective quality objections a translation typically

generates, to create an objective system in identifying

error types and a tool to direct you on where to focus

your quality improvement activities.

By measuring translation quality we learn where

to emphasis our quality improvement activities.

This metric helps you catalog error types and better

identify where your quality problems are.

Data can be prepared in easy-to-understand graphs

to get all translators and proofreading working from

the same data. Root cause analysis can be performed

and improvement activities can be focused on the

right error problems.

Language Arts & Science measures initial translation

and translations after post-editing and proofreading.

According to recent translation research

49% of errors are incorrect terminology

Initial quality can be benchmarked and quality targets

established to give all team members quality goals to

work towards.

Language Arts & Science uses industry standards

from many different sources, from organizations that

serve specific industries to translation standards to

deliver higher quality translations.

At Language Arts & Science, our commitment to

quality starts before we translate a single word.

Language Arts & Science’s quality assurance

process includes an innovative combination of

industry-expert linguists, state-of-the-art translation

management systems and a quality management

process that produces noticeably better quality.

Language Arts & Science’s commitment to statistical

process control allows clients to benchmark the

translation quality they receive from Language Arts &

Science. Using statistical process control Language

Arts & Science troubleshoots root causes to meet

and exceed customer translation quality targets.

Language Arts & Science333 West 7th Street, Suite 120

Royal Oak, Michigan 48065

P: 248-246-0475, F: 248-282-0433

Visit our website at www.languageartsandscience.com

for more true stories and information on how to get the

most from your translation needs!

Language Arts & Science specializes in serving

the motor vehicle industry and supports the entire

supply chain, including manufacturers,

component suppliers, services companies

and even industry trade magazines.