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Panel presentation for the Legal IT 4.0 conference in Montreal, presented on April 26, 2010.
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Is Web 2.0 a Threat to Legal Knowledge? --
Legal Services via the Internetby Connie Crosby
Crosby Group Consultingfor Legal IT 4.0
Montreal, April 26, 2010
- Richard Susskind, The End of Lawyers? (2008)
“The market is increasingly unlikely to tolerate
expensive lawyers for tasks...that can equally or better be discharged by less expert people, supported
by sophisticated systems and processes.”
Does Web 2.0 =
“sophisticated systems”???
1. Providing info to counsel
Legal OnRamp - http://legalonramp.com - materials for in-house counsel
Legal OnRamp - FAQs in variey of subject areas
Legal OnRamp - Ask an Expert (FAQs)
Legal OnRamp - collaborative spaces by subject
Martindale-Hubbell - now martindale.com
martindale.com - Practice Area Resource Centers
martindale.com - Counsel to Counsel Best Practice Forums
martindale.com - Firm Profile - includes documents & Peer Review Ratings
Lexology - http://www.lexology.com/
“able to deliver fully tailored intelligence to the
desktops of business lawyers worldwide on a daily
basis.”
Lexology - search by jurisdiction, work area, firm
Lexology - related content automatically generated
2. Providing info to potential clients
& the media
JD Supra - http://www.jdsupra.com - reach potential clients, other lawyers & the media
JD Supra - Law Centers - news, analysis, legal documents
JD Supra - Law Centers - filings, decisions, news, analysis
JD Supra - individual lawyer or law firm profile
JD Supra - documents from individual lawyer or firm
LegalTube - lawyer/client video matchmaking
LegalTube - find lawyer by practice area & jurisdiction
LegalTube - firm profile includes intro video
LegalTube - firm profiles include informational videos
LegalTube - Drug Recalls & Class Action Lawsuitsinformational video alerts
3. Providing services to the general public
TRAC Tenant Resource & Advisory Centre - http://www.tenants.bc.ca/
TRAC - information videos in multiple languages
Dynamic Lawyers from Michael Carabash - http://www.dynamiclawyers.com/
Dynamic Lawyers - Legal Forms & Video Guides -prepared by Toronto & Ottawa lawyers - forms simplified
Dynamic LawyersEmployment Agreement & Video Guide
Fired Without Cause http://www.firedwithoutcause.com - for public who would not otherwise seek legal advice
Fired Without Cause founders
Fired Without Cause - severance calculator, customized counter-offer letters, negotiation manual & tutorial
Do you need to start your own service?
Or....focus on knowledge services
rather than information services
Keith Swenson(VP Fujistu America)
on knowledge work:
Non-repeated
Unpredictable
Emergent
and robust in the face of variable conditions
Where do your
services fit in?
Thank you!Connie Crosby
Crosby Group Consultinghttp://crosbygroup.ca
Selected Sources• Connie Crosby, “Interview with FiredWithoutCause.com’s
Chilwin Cheng,” Slaw.com, August 31, 2009http://www.slaw.ca/2009/08/31/interview-with-firedwithoutcause-coms-chilwin-cheng/
• Richard Susskind, The End of Lawyers? Rethinking the Nature of Legal Services, Oxford, UK: Oxford University Press, 2008.
• Keith D. Swenson, The Nature of Knowledge Work, Process.gov conference, Reston, VA, April 15, 2010. http://www.slideshare.net/kswenson/the-nature-of-knowledge-work
Image Credits• Feelin’ Professional 2” by lemon_drop http://www.sxc.hu/photo/
525103 - used under stock.xchng standard licensing
• “.|Unique|.” by clix http://www.sxc.hu/photo/923718 - used under stock.xchng standard licensing
• “Emerging Beauty” by timsamoff on Flickr - used under Creative Commons - http://www.flickr.com/photos/timsamoff/106779233/
• “Blick auf Karlsbad - Karlovy Vary” by fleckchen - used under Creative Commons - http://www.flickr.com/photos/amanda63/4499939895/
• Image of business man used under standard stock.xchng license http://www.sxc.hu
