Upload
ericapackingtoniod
View
247
Download
1
Tags:
Embed Size (px)
DESCRIPTION
Using a large online conversation process for engagement and participation in organisational change
Citation preview
Change: the conversation
Using a large online conversation process for engagement and participation in organisational change
Case Studies
Discussion
Agenda
change: the conversation
At IOD PARC, our key focus is to help our clients understand and improve the impact they have.
We do this working in partnership with clients, drawing from our heritage in results-based performance assessment and organisation development.
IOD PARC
IOD PARC
strategy
structure
culture
leadership
“Everyone needs to struggle with the question of what kind of future we want to create, and that vision is something that is alive and open to change. Vision is more a dialogue than a declaration. It is an important conversation, a significant stretch of the imagination, and it needs to emerge as a collective work-in-progress from each unit. Once a vision is laminated, it loses its life…..I finally realized that it was the act of creating a vision that matters, not so much the content of what it was”
From Flawless Consulting, Peter Block
The role of conversation in change
What do we mean by technologies?
Why use technologies in change?– Communicate
– Converse
– Collaborate
Using technologies in change
A process to enable a distributed community to come together around pressing organisational or business issues.
Guided by a structured methodology, led by a facilitator, Achordus offers a time-limited online engagement to invite employees, stakeholders and communities to participate in a purposeful online conversation.
Achordus
Organisation consulting
Social technologies
Stakeholder engagement
Achordus
Frame Discuss Codify Action
Achordus: the process
Current experience Priorities Brainstorm Action
Discussion context
Discussion topicsCodify
Achordus: the process
Achordus: the tool
Welcome messagewith video
Profile
Google Translate
Phases
Discussion context
Discussion topics
“Take me to the discussion”
Post a comment
Title
Detail
Tags
Tagcloud
My commentsFavourites Unreads
From the outsetMake it realCreate space
In the set-up processLeadership TeamTimingA great invitation
During the eventModeratorsSpace and time
After the eventFollow upAction
Achordus: success factors
Com
mu
nic
ati
on
• 38 Degrees• Department for International Development• Trócaire
Achordus: How we’ve used it
Trócaire What we were initially asked in to do
– Impact of global downturn– Country office restructure
What we did– Organisational design– Consultation process– Communications – Leadership support
How we integrated Achordus into activity– 3 phases
What difference it made
Pseudo-consultation– The “real” conversations are elsewhere– The actions bear little relation to the community
suggestions
Publicness in an environment where it’s not “safe to speak up or out”
Risks
Get a large group (up to 5,000) into a conversation for minimal cost per person
Buy in and commitment to the process as well as the outcome
New public space
New connections
Statement of intent
– Explicitly participatory– Public (named) conversations on something that
matters– Concentrated organisational focus
Benefits
Things we’d like to understand further – Impact– Influence (particularly on leadership practice)– Embedding
IOD PARC
Your current challengesThemesQuestions
Discussion
Erica Packington
0114 267 3620
Get in touch