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Presentation introduces the most typical intranet concepts and evaluates how most popular intranet CMSs fit to the requirements of those concepts. Evaluations are based on the situation in October 2012 in Finland.
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Perttu TolvanenWeb & CMS Expert, Partner
North Patrol Oy, 20121
Clash of the intranet CMSsSharePoint vs. Confluence vs. Liferay vs. Drupal
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Advisor in buying web projects
North Patrol Oy
North Patrol was founded by industry experts Sami Kalanen and Perttu Tolvanen.
More information:www.northpatrol.com
We have exceptionally wide-ranging expertise with various Internet, intranet and extranet platforms and content management solutions.
North Patrol is an independent consulting company without ties to system vendors. We assist our customers particularly in project planning and in selection of technologies.
We offer support to customers planning and implementing Internet, intranet and extranet projects.
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Main questions
1. What kind of intranet projects are there? 2. How well does each system answer to each scenario?
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The great divide
Knowledge workers = active consumers & creators in intranet
Process workers = mainly readers of the intranet
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Common intranet concepts
Knowledge workers = active consumers & creators in intranet
Process workers = mainly readers of the intranet
Communicational intranet concepts (news heavy ”websites” that
contain instructions for employees)
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Common intranet concepts
Knowledge workers = active consumers & creators in intranet
Process workers = mainly readers of the intranet
Communicational intranet concepts (news heavy ”websites” that
contain instructions for employees)
Social intranets (usually communicational
intranets with added openness & discussions &
profile pages)
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Common intranet concepts
Knowledge workers = active consumers & creators in intranet
Process workers = mainly readers of the intranet
”Digital desktop” concepts (incl. DM, project sites,
discussions, task lists, reports)
Communicational intranet concepts (news heavy ”websites” that
contain instructions for employees)
Project sites (the new
document management)
Social intranets (usually communicational
intranets with added openness & discussions &
profile pages)
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Common intranet concepts
Knowledge workers = active consumers & creators in intranet
Process workers = mainly readers of the intranet
”Digital desktop” concepts (incl. DM, project sites,
discussions, task lists, reports)
Communicational intranet concepts (news heavy ”websites” that
contain instructions for employees)
Social intranets (usually communicational
intranets with added openness & discussions &
profile pages)
Intranets for complex
organisations (organisation has large
numbers of both process & information workers)
Project sites (the new
document management)
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Scenario evaluations
• Estimated fit for the scenario means that the system offers needed functionality as a product feature or with very little work.
• Value has also been given to availability of vendors that have experience of the system and intranet projects.
• Evaluations are based on the situation in October 2012, in Finland.
Estimated fit for the scenario
Price
Money for nothing
The league of big boys... (IBM, Oracle).
Bang for the buck!
LiferayConfluence
SharePoint Drupal
Alfresco
EPiServer (Web CMS)
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Communicational intranets
• Projects are very similar to website projects. • Complexity comes mainly from user management.
Sometimes also from having operations in different countries and from mixture of different languages.
• CMS selection is farely easy task. Almost any web content management system is fine.
Communicational intranet concepts (news heavy ”websites” that
contain instructions for employees)
Any middle-series web content management system (eg. EPiServer, Crasman)
Price
Money for nothing
The league of big boys... (IBM, Oracle).
Bang for the buck!
Confluence
SharePointLiferay
Estimated fit for the scenario
Drupal
Wordpress
SharePoint intranet packages
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Social intranets
• Usually quite similar projects as communicational intranets. Concepts just have more experimental aspects.
• Cultural resistance and developments of big social media sites are the main challenges. User expectations change fast.
• CMSs are not really following. Just experimenting.
Any middle-series web content management system
Price
Money for nothing
The league of big boys... (IBM, Oracle).
Bang for the buck!
Confluence
Liferay
Estimated fit for the scenario
Wordpress
Social intranets (usually communicational
intranets with added openness & discussions &
profile pages)
EPiServer Relate+ SharePoint
2013*
Drupal
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“Digital desktop”
• Often heavy-weight projects that try to solve everything.• Heavy custom development is expected – and at the same
time customers expect strong product features, for example for document management. risky combination.
• *Note: SharePoint’s intranet packages are not yet available for the new 2013 version.
Price
Money for nothing
The league of big boys... (IBM, Oracle).
Bang for the buck!
Confluence
Liferay
Estimated fit for the scenario
Wordpress
SharePoint
Drupal
”Digital desktop” concepts (incl. DM, project sites,
discussions, task lists, reports)
Project sites (the new
document management)
Alfresco
SharePoint intranet packages & 3rd party tools
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Complex intranets
• Multinational corporations or organisations that have very different business areas under the same brand.
• Complexity comes usually from country and language and business level exceptions which are pretty much impossible to support with any CMS product.
• Additional complexity can also come from integrations.
Price
Money for nothing
The league of big boys... (IBM, Oracle).
Bang for the buck!
Confluence
Liferay
Estimated fit for the scenario
Wordpress
SharePointDrupal
Alfresco
Intranets for complex
organisations (organisation has large
numbers of both process & information workers)
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Common intranet concepts
Knowledge workers = active consumers & creators in intranet
Process workers = mainly readers of the intranet
”Digital desktop” concepts (incl. DM, project sites,
discussions, task lists, reports)
Communicational intranet concepts (news heavy ”websites” that
contain instructions for employees)
Social intranets (usually communicational
intranets with added openness & discussions &
profile pages)
Intranets for complex
organisations (organisation has large
numbers of both process & information workers)
Project sites (the new
document management)
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Summary
Knowledge workers = active consumers & creators in intranet
Process workers = mainly readers of the intranet
”Digital desktop” concepts (incl. DM, project sites,
discussions, task lists, reports)
Communicational intranet concepts (news heavy ”websites” that
contain instructions for employees)
Social intranets (usually communicational
intranets with added openness & discussions &
profile pages)
Intranets for complex
organisations (organisation has large
numbers of both process & information workers)
Project sites (the new
document management)
SharePoint
Drupal
Confluence
Liferay
Liferay
SharePoint
Drupal
Alfresco
Wordpress
EPiServer Relate+
SharePoint intranet packages & 3rd party tools
Confluence
Any middle-series web content management system (eg. EPiServer, Crasman)
SharePoint & packages
Confluence
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