Interpersonal Needs - Recognizing and Understanding Your FIRO-B Style

FIRO-BFIRO-B

Interpersonal NeedsInterpersonal Needs

Interpersonal Needs

FIRO-B helps to assess this in 3 areas

InclusionControlAffection

We need each other…We need each other…

Inclusion ◦ forming new relationships ◦ associating with people ◦ determines the extent of contact

Control ◦ decision-making◦ influence and persuasion between people◦ extent of power/dominance that a person seeks

Affection ◦ emotional ties◦ warm connections between people◦ extent of closeness that a person seeks

FIRO-BFIRO-B

(C) Copyright Key Talent Partners July 2012

www.keytalent-partners.com 01344 774 999

INCLUSIONINCLUSION Distinction Recognition Attention Participation Involved

Association Acknowledgment Contact Belonging Acceptance

Characteristics associated with the inter-personal need:



Power Authority Influence Responsible Managerial

Directive Leader Decisive Consistent Regulated

CONTROLCONTROL




Personal Consensus-

orientated Sensitive Empathetic Open

Affirming Supportive Closeness Faithfulness Warmth

AFFECTIONAFFECTION




Relationship Relationship ManagementManagement

Inclusion◦ How much do I create opportunities to

meet/include them in my activities?◦ How much do I demonstrate our Team’s Vision &

Values to this person?◦ How much do I want to be an invited participant at

their meetings?◦ How much do I want to be a team player?◦ What can I do differently?




Control◦ How much do I try to direct the actions/ideas of this

person?◦ Do I fit with this person’s needs for Control or do we

both ‘over control’?◦ How much am I prepared to let this person get their

way?◦ How much am I prepared to be told what to do by

them?◦ What am I going to do differently to build a better

relationship?




Affection◦ How much do I share about myself with this person?◦ How often do I show this person I ‘like’ them?◦ How do I react when this person attempts to build a

relationship with me?◦ How much do I want a better working relationship

with them?◦ What am I going to do differently?

FIRO-BFIRO-B

• By William Schutz

•Interpersonal Needs Assessment

Describes/predicts behaviour

Quiz ...Quiz ...

“I enjoy taking responsibility for making things

happen”

Expressed ControlExpressed Control

Quiz ...Quiz ...

“I don’t like being invited to networking

events”

Wanted InclusionWanted Inclusion

Quiz ...Quiz ...

“I don’t like to show how I’m feeling at

work”

Expressed AffectionExpressed Affection

Quiz ...Quiz ...

“I prefer to let others take the lead”

Wanted ControlWanted Control

Quiz ...Quiz ...

“I enjoy listening to other people’s

personal stories”

Wanted AffectionWanted Affection

Quiz ...Quiz ...

“I like to organise social events”

Expressed ControlExpressed Control

Some Example Some Example Scores ...Scores ...Andrea Inclusion Control Affection Total

Expressed 7 3 5 15

Wanted 8 5 5 18

Total 15 8 10 Sum Score33

Steve Inclusion Control Affection Total

Expressed 0 9 1 10

Wanted 1 0 4 5

Total 1 9 5 Sum Score15

Some Example Some Example Scores ...Scores ...Helen I C A

E 7 8 8

w 8 0 9

Simon I C A

E 5 9 3

w 1 0 6

Claire I C A

E 2 2 4

w 2 1 5

Some Example Some Example Scores ...Scores ...Neil I C A

E 1 9 2

w 0 0 0

Shirin I C A

E 4 6 7

w 3 2 7

Max I C A

E 6 7 7

w 4 3 5

Business

Interpersonal Needs - Recognizing and Understanding Your FIRO-B Style