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Internet Marketing Basics

Internet Marketing

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Presentation by Carol Sanger, The Web Division. Proven online strategies can help you launch your company’s web presence, e-mail newsletters or blog, and help you sell goods and services online. In this workshop you will learn how to track you marketing and sales progress through web analytics. The workshop will touch on natural and paid search engine marketing, developing keywords, shopping carts, web graphics and building your e-mail list to reach your target market.

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Internet Marketing Basics

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MASSACHUSETTS SBDC NETWORK

• SMALL BUSINESS DEVELOPMENT CENTERS• UMASS AMHERST SBDC STATE OFFICE• BERKSHIRE REGIONAL SBDC• CENTRAL REGIONAL SBDC AT CLARK UNIVERSITY• NORTHEAST REGIONAL SBDC AT SALEM STATE UNIVERSITY• SOUTHEAST REGIONAL SBDC• UMASS BOSTON REGIONAL OFFICE & MINORITY BUSINESS CENTER• WESTERN REGIONAL SBDC

• SPECIALTY CENTERS– MINORITY ASSISTANCE – MASS EXPORT CENTER – GOV’T PROCUREMENT (PTAC)

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Salem State University SBDC Counseling Outreach Sites

Salem (Regional HQ)Amesbury

BeverlyBillerica

GloucesterLawrencePeabody

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SBDC CONTACT INFORMATION

• PHONE 978-542-6343• FAX 978-542-6345• EMAIL [email protected]

• WEB SITE WWW.SALEMSTATE.EDU/SBDC– ONLINE CALENDAR OF UPCOMING WORKSHOPS– REGISTER ONLINE FOR WORKSHOPS– DIRECTIONS TO SBDC OFFICE & WORKSHOP LOCATIONS

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Internet Marketing - The BasicsMarch 18, 2014

Presented by Carol Sanger

TheWebDivision.comFor SBDC

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Introduction

3 Modules

1. Internet Marketing Basis Overview2. Basic Internet Marketing Strategies3. Search Engine Marketing Intro

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Questions

To make the most of the time available, time is available for a

few questions at the end of each module.

More Q&A time is available at theend of this session as well.

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Module 1: Internet Marketing Overview

1. Planning – what is your goal2. Define your audience – who are they3. Competitive Analysis– what are you up against4. USP – describe how are you different5. Content – write it right 6. Call to Action – what do you want people to do

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Internet Marketing Goal

To support rather than replace your overall marketing plan with an approach that focuses on what your prospects and

customers want.

All Marketers Need a Plan and a Goal.

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First 6 Steps

Laying The FoundationFor Your Plan

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Source: Xcellent Mark

Step 1:

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Source: DocStop.com

Step 2: Define Your Target Audience

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Step 3: Competitive Analysis

• Who are your top 3 competitors?• Where are they positioned in search results

for your type of business and customers? • What’s their promotion or pitch?• What is their site content like?

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Research and create a list that works for you.

Source: Entreprenuership in a Box

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Step 4: Define Your USP

• Unique Selling Proposition:– What makes you different

• What can you do better?– Explain why it matters

• More than a slogan or tagline.– Offer a unique, compelling offer

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Step 5: Write Effective Content

– Clear– Persuasive– Benefit Rich– Compelling Offer

Image Source: How to Make Your Own Website Now

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6. Include Your Call-To-Action or CTA

• A Call to Action is a way for customers to understand what’s next .

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Image source: Edental Image Company

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Call-To-Action Best Practices

Placement Counts:

- In the top area of your page, also known as “above the fold”- White space around the CTA helps it stand out.- Using a different eye catching color or image draws attention.- Should be large enough to capture attention.- Ideally, it should exist on every page of your site.

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Module 1 Questions:

About The Foundation of Internet Marketing

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Module 2:

BASICInternet Marketing Strategies

• Bring in the traffic

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Bring In The Traffic

• Email Newsletters• Blogs• Video• Other Social Media• Search Engine Optimization &

Marketing

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Email Marketing

• Benefits of Email Marketing:– Top of mind awareness.– Delivers/pushes your message to people who

asked to hear from you.– Drives people to your site, your store, your

social media.– Helps generate those leads.

Image Source: Demand Spring

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Email Marketing Best Practices

• Strong subject line.• Personalize messages.• Relevant and interesting content.• Quick to read.• Not just a sales pitch.• Regular publishing schedule.• Links back to your site and social media.

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A Few Great Email Solutions ForSmaller Businesses

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Build Your List: Capture Names

• Sign up box on your Web site.• Include link to signup form:

– Email Signature– Social Media Sites (app available)

• Manual collection.

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Source: Online Marketing Consultancy NYC

Social Media

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IMAGE SOURCE: HUBSPOT

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Blogging Best Practices1. Post often2. Write Titles and sub titles that are catchy3. Promote your post4. Organize5. Consistency6. Topics that interest your viewer7. Don’t try too hard8. Have fun

Consistent Blogging = More VisibilityVisibility = More Credibility

More Credibility = More Chance to Attain Your Goal

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Top Blogging Sites

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Video Marketing

• Youtube is the #2 search engine.• Frequently searched for “how to” videos.• Youtube makes it easy to uploaded videos.• You can create a Youtube channel with your

own videos as well as others.• Useful for video blogging.• Slideshare, Vimeo, Metacafe

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Tracking/Measuring

How Will You Know…

How your web site is performing?How many people are visiting?

Which pages are more popular?Which pages aren’t working?

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Google Analytics

• Add Google Analytics code to your site and blog.

• It’s free (you need a free Google account).• It offers a wealth of information about

your site traffic.• It will help you determine what steps to

take with future content and promotions.http://www.google.com/analytics

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Module 2 Questions: Basic Internet

Marketing Strategies

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Module 3:

Search Engine Marketing Intro

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Search Engine Optimization (SEO) Search Engine Marketing (SEM)

• Optimization (SEO): The process of preparing a site for top rankings in search engines. (Also known as Natural Optimization: No Paid Ads.)

• Marketing (SEM): The process of getting a site to the top by using online marketing techniques.

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Keywords/Keyword Phrases

• 2 to 7 words as a phrase• Phrases that your customers and prospects

will use to find you and your site.

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Example of Keyword vs. Keyword Phrase:

Books is a general keyword – achieving top rankings for this term is difficult at best.

Cook books is a general keyword phrase – better than just “books” and has more potential, but still highly competitive.

Italian cook books is a more specific term – by adding an additional targeted keyword the phrase becomes a stronger keyword phrase.

Northern Italian cook books: a much more targeted and therefore more effective keyword phrase.

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Getting Started With SEO

1. Define with your target audience.2. Conduct your competitor research.3. Create your top 10 keyword phrase list for each page.4. Write a 25 word description for each page.

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What to Do with KeywordsBest Practices

• Place them in your content• headlines and sub headlines• bullet/numbered lists• short descriptive paragraphs

• Place them in your site code*• page titles• meta tags

• Use them at your social media sites• in descriptions• summaries• article titles

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SEO/SEM Need to Know• SEO takes time and patience.• Be pro-active and use other ways to drive

traffic to you site.• Blogging and social media are now more

important than ever before.• Keyword rich content is still king.

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Module 3 Questions:SEO/SEM and Keywords

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Check List

Have a plan. Focus on your target audience. Create keywords based on how your

prospects search for your product service. Write relevant, fresh content that your

target audience wants to read. Craft a compelling offer. Include a call-to-action. Analyze results.

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What You Can Do Now

1. Clarify the goals of your marketing.2. Define your target audience.3. Create customer personas.4. Start a keyword phrase list.

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General Internet Marketing Questions & Discussion

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Thank You For Attending!

Carol SangerThe Web Division

978-712-0452TheWebDivision.com

[email protected]

HAVE FUN!