InfoCision’s Employee Health and Wellness Program

Kim MurphyVice President of

Employee Benefits

September 20, 2011

InfoCision Background• Today, we are a $180 million privately-held corporation

providing a full spectrum of direct marketing services including strategy, metric delineation, creative, fulfillment and analytics.

• We currently work with a list of over 200 clients including Fortune 100 Companies and the who’s who of National nonprofit organizations.

• Our core business is call centers: Inbound and outbound

• InfoCision is THE highest quality teleservices company in the world– we are the only company to earn the prestigious MVP Quality Award

from Customer Interaction Solutions Magazine each year since the award’s inception in 1993.

InfoCision Employees:Our Greatest Asset

How can we help them succeed both at work and in their personal lives?

• We have more than 3,000 employees working the phones.

• That’s a lot of people sitting for long periods of time.

Our unique challenge

Keep it simple…

• Encourage people to get moving.

• Encourage people to stay on top of their chronic and acute health issues.

• Encourage people to STOP USING TOBACCO.

• Give people options that remove the barriers to good health

Men’s Winner Matt Tarner

• Lost 60 pounds

• Almost 21% of his body weight

JoAnne Ragan – our wellness success storyBefore

InfoFitness

Now

Tobacco cessation efforts• Publish facts about the benefits of quitting tobacco in our

monthly newsletter, including health and financial benefits.

• Partnering with Cleveland Clinic to provide tobacco cessation assistance. Employees call to speak with counselor on how they can overcome their addiction, and are mailed tobacco replacement therapy, if needed.

InfoCision’s Employee Health and Wellness Program

Kim MurphyVice President of

Employee Benefits

September 20, 2011