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Increasing the value from a shared services organization

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NorthPoint’s Shared Service Value Analysis software-based assessment process collaboratively identifies irritants, issues, root causes of those issues and performance improvement opportunities to increase value realized.

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Page 1: Increasing the value from a shared services organization

1992 – 2013 Confidential to The NorthPoint Group © Atlanta - Boston – Cleveland – Detroit - NYC

www.thenorthpointgroup.net All Rights Reserved

Increase Value from Shared Services by:

Shared Service Value Analysis Overview

Optimizing the global operations footprint

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Providing a strategic governance framework to: Provide alignment between the services model and the business model

Enhance business model and service model understanding and communication

Drive cultural change through collaboration

Identify the business risks and value opportunities with the analytics to eliminate

the root cause of performance impediments

Improve standards, regulation and compliance process

Accurately identify the service performance compared to “Best-in-Class”

Identifying the unmet and unidentified needs to: Identify innovation opportunities and the process to measure and deliver it

Transform business processes to be resilient

Improve the identification of the required data, information and knowledge to

support the precision of decisions and the operational implementation of the strategies

http://youtu.be/EbdcFR3FrSEClick to view a product overview: