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IBM Lotus Notes and Domino in 2008Ed Brill
Business Unit Executive
Worldwide Lotus Notes/Domino Sales
Agenda A brief history of Lotus Notes…
Notes and Domino 8 – the road from “Hannover”Release objectivesKey benefitsCustomer success
Upcoming in 2008:Lotus ProtectorProject “Atlantic”Notes/Domino 8.5
Q&A
Lotus Notes and Domino software: 20 years of leadership in collaboration
140 million seats have been sold worldwide
Used by more than 46,000 companies around the world
IBM Lotus Notes® and Lotus® Domino® software has seen fourteen consecutive quarters of year-to-year growth from Q4 2004–Q1 2008
Lotus Notes and Domino are supported by over 10,000 IBM Business Partners worldwide, who have thousands of integrated solutions running on it
From 2006 to 2007, the number of IBM Business Partners delivering Lotus Notes and Domino solutions more than doubled
FORTUNE Global 500: More than half of the global 100 corporations use Lotus Notes and Domino software 9 of the top 10 aerospace and defense corporations 8 of the top 10 automotive corporations 8 of the top 10 banks 4 of the top 5 consumer products corporations 7 of the top 10 electronics corporations 8 of the top 10 insurance corporations 8 of the top 12 pharmaceutical corporations 9 of the top 12 telecommunications corporations
Source: FORTUNE 500, April 30, 2007; FORTUNE Global 500, July 24, 2006.
Lotus Notes and Domino software: a flexible and comprehensive collaboration solution
Collaboration foundationE-mail, calendar,
contacts Collaboration in context
Seamless, uninterrupted workflow
Advanced collaborative capabilities
Instant messaging, personal content
library, office productivity tools
Open application development
Fully extensible, standards-based
Universal accessRemain productive regardless of location
Proven, reliable infrastructureSecurity-rich, high availability, simple upgrades
Rich clients
Browser
Mobile
Notes V1 – 1989
• Cost: US$62,500 for 200 users
• 35,000 users sold in year 1 Early customers: Price Waterhouse, Arthur Andersen
• Platforms: OS/2, DOS 3.1/4.0, Windows 3.0 (Notes 1.1)
• Features and capabilities: A lot of the basics we still use today! (Directory, security/ACLs, doclinks,
OLE rich text objects, replication)
Out of the box group mail, group phone book, and group discussion templates
@function development environment
Notes Version 2 – 1991
• Designed for scalability for large customers
• Introduction of APIs
• Focus of Esther Dyson’s PC Forum, March 1991 Bill Gates referred to “Iris Notes”
• Tradition of working on next release before shipping current effort began (V2 efforts started in 1989, V3 discussion started in 1991, etc.)
Notes V3 – May, 1993
• At time of release, ½ million users, 2000 organizations
• V3 the first “mainstream” Notes release: Designed for scalability (though OS/2 /
Netbios origins limited…) Added:
Mac client Threading Document hierarchy Windows server
Notes R4 – the first re-invention of Notes
Evolution into client/server messaging productNew UI, new messaging capabilities
First “professional programmer” releaseLotuscript introduced, new APIs, new tools (ViP)
Pressure to evolve more quickly“Internet time” Introduction of major features in point releases Introduction of “QMR” process
Notes R4.5 and 4.6 – 1996• First feature release since 1.1 within a major
release
• Introduction of calendaring & scheduling
• Separate download of “Domino”, a web application sever add-on, available Domino shipped as Domino 4.6
• Added support for emerging internet standards: POP, IMAP, LDAP, NNTP, HTTP
• Added support for many new platforms: UNIX, iSeries, Novell
Notes R5 – March, 1999• First major rennovation of the
Notes user interface
• Introduction of Java, Javascript, CORBA/IIOP, native SMTP/MIME
• Introduction of separate Domino Administrator tool
• Features released in interim MRs:
5.0.2: Linux server 5.05: “Bluejay”
iNotes Access for MS-Outlook, OLE/DB connector, DNFS
5.0.8: iNotes Web Access (now DWA)
Notes 6/Domino 6 – October, 2002• Three years of development results in…
• Substantial user interface improvements
• Improved system administration Policy-based administration Server/performance monitor
• The beginnings of integrating with the rest of the IBM Software portfolio
• Focus on mobility Domino Everyplace, EasySync, etc.
• The last “big” release Future releases faster, more focused
Notes 6.5 / Domino 6.5 – September, 2003
Integration of Sametime instant messaging into Notes client at no additional chargeAwareness, presence capabilities
A dozen “best of breed” end-user features
Mozilla browser support, first foray into supported Linux clients
More integration across IBM Software portfolio
6.5.1 – An aligned server releaseQP, ST, Doc 6.5.1 all released within 90 daysAll supported on current, concurrent server level for first time
Notes 7 / Domino 7 – Released August, 2005
Major update of Domino server architecture Massive scalability and performance enhancements
Improvements to system administration and autonomic system management Activity trends, Domino Domain Monitor, policy-based administration, SmartUpgrade
Introduction of Domino Web Services
Limited introduction of DB2 as alternate data store
Major update to Domino Web Access
New incremental client features Autosave, multithreaded views, better window state management
Moving forward to Notes/Domino 8…
“Hannover” delivered as Notes 8
Lotus Notes 8 – core value propositions Modernized, best-in-class usability throughout the product
The result of over 2,000 usability tests and 500% more usability resource than any prior version of Lotus Notes
Core mail, calendar, contacts, to-do, but also overall client UI
An open client platform, which can leverage web services from any back-end to form composite applications/”mashups”
Expanding the definition of collaboration through inclusion and integration of additional tools and components RSS reader, global search, Symphony editors
Investment protection for Notes/Domino customers through full compatibility and interoperability with prior releases and applications
Collaborate in context from a single, customized view Your in-box is a catalyst for productivity—moving from it interrupts your workflow and introduces opportunities for distraction
Instantmessaging
E-mail, calendar, contacts
Documents, presentations, spreadsheets
Social networking—blogs, mashups, activities
Personal content library
Feeds, My Widgets,
Live Text
Collaborative and business applications
Quickly and easily access your most used applications
Lotus Notes sidebar:
Store and access various applications
Convenient
Peripheral vision
Deploy a variety of plug-in applications Out-of-the-box
applications included
Fully customizable with your own applications
Notes 8 delivers composite applications Streamlines employee
workflow
Is easily customizable
Supports role-based deployment
Promotes application re-use
Supports multiple programming languages, including Lotus Notes, Java client and .NET applications
Leverages high value at an attractive cost
Composite applications = mashups for business
Web service
Lotus Domino data
Enterprise system
Relational data
“The plug-in approach is also compelling from an IT standpoint. With relative ease, developers should be able to create plug-ins …” —Mike Heck, InfoWorld, August 23, 2007.
Expanded definition of collaboration
Documents, presentations and spreadsheets
Based on IBM Lotus Symphony software
No licensing or compliance concerns
Integrated in Lotus Notes software or used on a stand-alone basis (at home or at work)
Instant messaging and presence awareness
Based on IBM Lotus Sametime® software
Locate expertise and make decisions faster
Integrated in context and/or in the sidebar
Personal content library extra space
Based on IBM Lotus Quickr™ software
Include links instead of attachments
Integrated in context and/or in the sidebar
“Right” featured office productivity applications
Fully featured and easy to use Designed for the majority of
users Accessed in context, within your
Lotus Notes client Can be run separately Based on open technology
standards Supports OpenDocument Format (ODF)
Supports Microsoft® Office files and other file formats
Output to Adobe® PDF files
Support for Microsoft Windows® and Linux®
platforms
Application programming interfaces (APIs) for integration with other business applications
ibm.com/software/lotus/symphony
Increase responsiveness with integrated instant messaging
In-box
Contact
Calendar
Leverage presence awareness and instant messaging
Integrate context In-box, calendar, contacts and
applications
Sidebar plug-in
Avoid additional charges
Locate expertise and make decisions faster
Share urgent news
Connect in realtime “behind the scenes”
Receive fewer e-mails and voicemails
Organize and share content with a personal content library Personal file sharing
Integrated in context Save attachments into
private or shared library Send links instead of
attachments Sidebar plug-in
No additional charge
Can help reduce the size of your in-box, content duplication and “version anxiety”
Domino Web Access “Lite Mode” – 8.0.1 Dynamic interactive web client
Modernized user experience Further exploits our AJAX based capabilities Web 2.0 design framework
Ideal for travelling users Low bandwidth UI option
User tools to help manage “email overload”
Initial release planned for 8.0.1 will provide… Secure mail, Contacts, Day at a glance calendar More features coming in subsequent releases
Domino Web Access Lite Mode
27
Lotus Notes Widgets: Extensibility to context related services
Google Gadget Integration Auto-recognition of text Widget Dashboard User configured wiring
Where are Notes/Domino 8 at in the market Released 8.0.1 – February 2008
Notes/Domino 8 deployments tracking ahead of historical trendsMore customers have begun deployments of ND8 release-to-date than
prior releasesQuality is higher: Fewer PMRs being converted to SPRs88 customer references for ND8 have been published or are in progress
Notes/Domino revenue has grown year-to-year in 13 of last 14 fiscal quarters
Continuing to win new customers worldwide, especially merger/acquisition/consolidation scenarios
Hear the buzz
“I show Notes 8 to people, they say, ‘Wow! That can't be Notes.’ The software’s design, once very clunky, has been updated so that it’s clean without being Web 2.0 trendy …” said John Head, Notes architect, PSC Group LLC.
— Eric Lai, Computerworld, March 2007
“Notes 8 has a clean new look, logical menus, and customizable layouts; for me, this design makes the client easier to use compared to Microsoft Outlook.”
—Mike Heck, InfoWorld, August 2007
“… something that can morph users’ inboxes into an integrated workspace encompassing calendaring, custom applications, email, instant messaging and office productivity tools.” —Maggie Holland, IT Pro U.K., August 2007
“… the most significant release of Notes in the last 10 years.”
—Peter O'Kelly, Burton Group, SearchDomino, "Lotusphere 2007 refocuses
on users," Eileen Kennedy, 12 Jan 2007
Notes/Domino 8.5
Notes/Domino 8.5 enters public beta
Design partners (150+) have been working with us on 8.5 for nearly a year – even before ND8 shipped
Public beta began Friday, May 30 Accessible via http://www-10.lotus.com/ldd/
nd85forum.nsf
Release date: Q4, 2008
Notes 8.5
Calendar enhancements iCal subscriptionsNotes Person Calendars, Team Room Calendars, Activities (ToDos)Calendar overlays
RoamingExpeditor features (e.g., Feeds and Widgets)File Server optionAll client settings in preferences panel
Mac OS X 10.5 (Leopard), Ubuntu support
Import/export/forward vcards
Notes Editor improvementsDrag and Drop
32
Goals of Domino 8.5 Reduce total cost of ownership (TCO) through:
Simplifying Notes identity managementReducing storage costsImproving quality of service (QoS)
while…
Maintaining compatibility with existing applications and infrastructure
Domino 8.5: Simplify Notes identity management
Notes ID files have been a key consideration in managing end-user costs and administrator workload
However, they have also been the key to Notes/Domino’s highly secure reputation
Two new (optional) features will reduce the visible impact of the ID file:
Shared login Notes users only need to remember a single password – their Windows password
Addresses key customer concern regarding Notes end-user overhead
Notes ID Vault Reduce costs and improve turnaround time for lost IDs, forgotten passwords
Provides the ability to automatically reset Notes passwords, recover lost/damaged IDs
Domino 8.5: Reduce storage costs
Storage costs consistently rate as one of the highest components of Domino TCO
New 8.5 features will help dramatically reduce disk usage, especially redundant storage
Domino Attachment and Object Storage (DAOS) Allows for single instance storage for attachments/objects present in multiple mail
files/applications Stored as files
– Allows for incremental backups– No single point of failure– Easy for administrators, no monitoring of file size
Document compression Allow compression of Notes documents (also in 8.0.1)
Disk space savings of 35% Significant cost reduction (storage, backup, etc.)
Domino 8.5: DAOS example Email with a 5Mb attachment sent to 12 people
on the same mail serverWith DAOS, only 1 instance of the 5Mb attachment is written to
disk and storedA disk space savings of 92%!
– Less network bandwidth used– Less I/O– Faster database operations such as compact
Prevents “Reply to All” scenario, where an attachment can be sent, and resent again and again…
Domino 8.5: Improve quality of service Domino Configuration Tuner (DCT)
Ease the administrative tasks concerning misconfiguration that can lead to costly performance and security issues
Identify problemsSuggest potential solutionsDetect, analyze, and address potential problems before they’re
‘discovered’…
Extends autonomic work introduced in Domino 6, 7, and 8Design partner reaction to this feature: Strong positive
Security-rich, business-process-driven applications that enable people to collect, organize, share and track information
Notes and Domino 8.5: A premier platform for rapid application development
Comprehensive and open development environment
GUI-driven, point-and-click capabilities
Supplied templates require no coding
Support for developers at every skill level—Lotus, Java™ and Eclipse software
Centralized administration for quick deployment
Component reusability saves time and increases responsiveness
State of the Art Web TechnologyXPages: Web 2.0 meets Domino 8.5
Leverages both advanced controls and scalable runtimeDesigned for generating modern Web applications
– Built-in Web 2.0 featuresHighly extensible, runtime and design time
Solves problems expressed by the Domino communityKnown limitations are addressed
– UI/data separation, HTML generation control, server state, localization, extensibility, etc.
Same modern rendering technology targets multiple clients
XPages is built on top of JSF, but simplifies JSF: Easier to Learn: Enables use of Scripting Languages (JavaScript, XPath,…) Adds other extensions (data sources, AJAX, Dojo, etc.) No deployment step needed – works just like other design elements And JSFs will run…
Look and Feel 1996
The Web has never looked better: 2008Content is
brought out to the view level
Action buttons are directly associated
with content
Extended security capabilities with IBM Lotus Protector
The Lotus Protector security platform is a currently planned integrated suite of security capabilities that would extend the Lotus Domino e-mail environment, protecting the information assets of an organization virtually everywhere in the messaging chain.
Lotus Protector software
Lotus ProtectorFor
Mail Security
Lotus ProtectorFor
Encryption
Lotus ProtectorFor
Archiving andCompliance
Lotus ProtectorFor
Data LossPrevention
IBM Lotus Domino software
1 Currently planned for delivery in 2H 2008. This information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice.
Enterprise application integration
• Integrate Lotus Notes and Domino 8 software with the SAP Business Suite
• Access SAP information from your familiar Lotus Notes interface
• Include customizable usage scenarios
• Planned delivery in Q4 2008
Lotus Enterprise Integrator
• Designed to easily access and view data from multiple platforms within one Lotus Domino application
• Server-based data access tool, providing data transfer and synchronization between Lotus Domino software and supported systems
Project “Atlantic” – planned use casesNew trip request Travel request pop-up
Travel Request for approval Travel Budget Report
Travel as Calendar entry
Resources Notes and Domino home page at http://
lotus.com/getnd8now
Notes 8 training materials at ibm.com/developerworks/lotus/notes
Notes/Domino 8.5 beta available today via ibm.com/developerworks/lotus
Access all Notes/Domino-related bloggers at www.planetlotus.org
Visit my weblog at www.edbrill.com
© IBM Corporation 2008. All Rights Reserved.
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