Human Resource Technology Trends for 2017

Human Resource Technology Trends for

2017

Building SuccessfulEmployee

RelationshipsA Cornerstone to Fraud Prevention

and Risk Management



and Risk Management

Human Resource Technology Trends for

2017

IntroductionsSuzanne Sentman, SPHR• McKonly & Asbury• Human Resources Director• [email protected]

Holly Kressler• McKonly & Asbury• Human Resources Coordinator• [email protected]

David Hammarberg• McKonly & Asbury• Principal of Forensic Accounting• Director of Information Technology• [email protected]

Session Objectives• Overview of technology trends and applications employers are using

to set up talent and organizations for success.

• Common challenges and possible solutions for employers to consider.

• As a tech trend, factors to consider with the growing number of Millennials in the workplace.

Technology Landscape• Social Media

• Bring Your Own Device (BYOD)

• Mobile Technology

• The Cloud

• Cybersecurity

Social Media

http://www.cio.com/article/3070766/marketing/8-tips-for-marketing-to-millennials-online.html#tk.drr_mlt

Bring Your Own Device (BYOD)Examples of BYOD:• Laptop computers• Tablets• Smart Phones

• Pros and Cons to Employer

Mobile Technology

Cloud• Cloud computing services are quickly becoming the biggest revenue generator for leading

software companies of the present day. • Think tanks have collectively predicted that:

• Microsoft will generate at least 30% of its annual revenue via cloud based software services by 2018.

• Amazon has seen year-over-year growth of 68% from its cloud services, a number that’s expected to exponentially increase by 2018.

• Annual global spending on cloud services is expected to increase by a 19.4% Compound Annual Growth Rate (CAGR) by 2019.

- Michael Lazar (Nov. 2016)

Cloud ForecastTrends:• HR Systems migrating to the cloud• By 2020, cloud technology is expected to completely dominate the HR-

IT industry.

- Jai Hasrajani, ValeurHR, Oct 2016

http://www.valeurhr.com/blog/hr-trends-to-watch-out-for-in-2017-the-future-is-here/

Cybersecurity• According to statistics from Heimdal Security, cyber crime costs the

global economy a staggering $100 billion every year. • Furthermore, malicious intent aside, an IBM study found that well

over 20 percent of breaches at work can be attributed to careless employee mistakes. • The role of HR and IT:

• Security and Compliance• Phishing• Employee training

- Global HR Research web blog post Feb 2016

http://www.ghrr.com/blog/2016/02/24/the-role-of-hr-in-mitigating-cyber-security-threats/

Millennial Expectations• Digital communication is second nature

• Millennial employees will be frustrated with older systems, processes lacking speed and modern touch

• Work life balance

• Millennials like to receive feedback and can be a good source of input when reviewing technology

Millennials in the Workplace• Factors to consider against these tech trends:• Feedback• Succession Planning • Leadership Development

- TINYpulse survey, Dec. 2016

How Technology Assists Human Resources• Managing Benefits

• Attracting and Retaining Top Talent

• Performance Management

2017 Human Resource Technology TrendsWhat to watch for…• HR Cloud based platforms increasing • Offers flexibility, faster updates, innovation, more cost effective• ADP, Oracle, SAP, Workday, Ultimate Software, and Infor

• Software as a Service (SaaS) rising • HR Technology strategy is changing...• Influx of vendors in market with specific applications offers agility

2017 Human Resource Technology Trends• Software Analytics that allow relevant data to be collected and

shared between departments

• Integrated tech tools to seamlessly work with one another• Vendors are heeding this call

• Integrated human capital management system covering multiple HR functions may be worth considering

2017 Human Resource Technology Trends• Performance Management – the next wave of providers

• Cloud based, team oriented that communicate with existing HR products• Software that enables users to stay on top of things in real time, positive and negative

• Continuous Learning Continues to Grow in Significance• Learning Management Systems will be reinvented• Shift from LMS to LEP (Learning Experience Platforms)

• Recruitment takes on new form• More inclusive, marketing, brand building, social process• New tools will incorporate sourcing, analytics, enterprise and workflow management• Some products leading the pack: Entelo, Connectifier, Gild

• Mobile tools ever popular • Self-service applications• Moving toward employee experience platforms

• Technology in employee health and emotional well being • Wearable devices

Technology Challenges and Possible Solutions• Think Quality Not Quantity

• Technology takes time and resources. • With all the advances, some leaders have embraced some or many only to find out it

was a terrible match for their organizations. • Think about the actual match between the technology and what it can do for your

company

• Focus on Core Needs• Some products may be wildly complicated. Look for smart (often simple) user -

friendly technologies that deliver targeted results.

• Implementation • How difficult will implantation be for the organization?• Aside from all the bells, whistles, fancy graphics, etc., will my employees actually adopt

it?

Technology Challenges and Possible SolutionsThe trends we mentioned earlier can also be challenges for employers…• Software as a Service (SaaS) rising • HR Technology strategy is changing...• Influx of vendors in market with specific applications offers agility

• Integrate tech tools to seamlessly work with one another• Vendors are heeding this call• Integrated human capital management system covering multiple HR functions

may be worth considering

• Specific applications vs. integrated human capital management system covering multiple HR functions• i.e. “Best of breed vs one throat to choke”

Conclusion• HR and IT continuously work together• The HR and IT world is changing everyday, continue to research

major trends of the past and make educated guesses about the future• The whole marketplace for HR technology is making a glacial

shift: away from systems to manage transactions and HR processes toward systems to make employees’ work lives better.

- Josh Bersin (Oct 2016)http://joshbersin.com/2016/10/hr-technology-in-2017-

disruption-ahead/

Questions?Suzanne Sentman, SPHR• McKonly & Asbury• Human Resources Director• [email protected]





and Risk Management

Questions?Suzanne Sentman, SPHR• McKonly & Asbury• Human Resources Director• [email protected]



Business

Human Resource Technology Trends for 2017