• Human Resource Development (HRD) is the framework for helping employees develop their personal and organizational skills, knowledge, and abilities. Human Resource Development includes such opportunities as employee training, employee career development, performance management and development, coaching, mentoring,succession planning, key employee identification, tuition assistance, and organization development.

• The focus of all aspects of Human Resource Development is on developing the most superior workforce so that the organization and individual employees can accomplish their work goals in service to customers

• Organizations have many opportunities for human resources or employee development, both within and outside of the workplace.

• Human Resource Development can be formal such as in classroom training, a college course, or an organizational planned change effort. Or, Human Resource Development can be informal as in employee coaching by a manager. Healthy organizations believe in Human Resource Development and cover all of these bases.

• Human Resource Development focuses o “Potential”.

Potential means :• possible, as opposed to actual• capable of being or becoming• a latent excellence or ability that may or may n

ot be developed

Human resource management

• Human Resource Management (HRM) is the function within an organization that focuses on recruitment of, management of, and providing direction for the people who work in the organization. HRM can also be performed by line managers.

• HRM is the organizational function that deals with issues related to people such as compensation, hiring, performance management, organization development, safety, wellness, benefits, employee motivation, communication, administration, and training.

• Human Resource Management focuses o “Productivity”.

Productivity means :• the quality, state, or fact of being able to gener

ate, create, enhance, or bring forth goods and services

• Economics. the rate at which goods and services having exchange value are brought forth or produced

HRM main focus is on :• To improve productivity. Its shows how creative the employees, how

they manage a certain thing , and how they enhance it to improve standards.

• Improve quality of work life(QOWL)

• Response to EnvironmentsHRM is influenced by internal and external

environments. It is the meticulous balancing of this that makes HRM successful.

HRM influenced by the ff:• Unions - the act of uniting two or more things;

the state of being united ;something formed by uniting two or more things; combination.

• a number of persons, states, etc., joined or associated together for some common purpose:

• a group of states or nations united into one political body.

• Business strategies- • Employee capabilities-• Culture-

development or improvement of the mind by education or training

• External Environment- Conditions, entities, events, and factors surrounding an organization that influence its activities and choices, and determine its opportunities and risks. Also called operating environment. Opposite of internal environment.

• Legislation- Lawmaking; the preparation and enactment of laws by a legislative body.

• Labour Market -The labour market is a generalized concept denoting the interaction between the supply (number of persons available for work) and the demand (number of jobs available) and the wage rate.

• Competition-Competition is an interaction between organisms or species, in which the fitness of one is lowered by the presence of another. Limited supply of at least one resource (such as food, water, and territory) used by both can be a factor

• Standard of living-The financial health of a population, as measured by the quantity of consumption by the members of that population. The measure most frequently used to estimate standard of living is gross national income per capita. One drawback to the standard of living measurement is that it does not take into account some factors which are important but hard to quantify, such as crime rate or environmental impact.

• Social change- Social change builds community-based responses that address underlying social problems on an individual, institutional, community, national and/or international level. Social change can change attitudes, behaviors, laws, policies and institutions to better reflect values of inclusion, fairness , diversity and opportunity. Social change involves a collective action of individuals who are closest to the social problems to develop solutions that address social issues

Make the Human Resources Cost Efficient

• HRM looks at employees as costs rather than assets . HRM short changes the organization by hiring people of low potential and attitude because of cost considerations. They offer the least amount per the law. The challenge for a HRM manager is to keep the payroll costs within budgets handed by the top managemet.

• HRD believes that every person has potential arising from his /her strengths.

Potentials are of different types in different people suiting different roles and situations.

In the same role people may have more or less potential.

At any given time, whatever the level of achievement , a person’s potential is under –utilized.

Potential changes in complexion with better utilization.

Potential can temporarily erode due to disuse or misuse.

The HRD Culture

HRD culture promotes :• Respect for each person’s culture• Encouragement to the employee for

participation in the affairs of the organization.• Creates trust by bridging the physical and

psychological gaps• Employees dignity and self esteem• Team feeling

• Evolution• Congruence between individual and the

organizational goals• Care for the employees• Openness and candour• Fairness• Expert-based power• Courage of conviction• Individual autonomy• Shared values

HRD’s Main Purpose

• Improve morale and motivation through empowerment and developing potential

• Improve competitiveness through better productivity , quality consciousness , cost control , system discipline and excellence the way the thing s are done

• Bring about teamwork and commitment• Foster participation of employee in

organization’s strategic intent

• Human development• Be result oriented• Ensure a safe workplace• Develop enlightened employee/ union relations• Optimize the utilization of human resources• Improve work practices• Develop rational structures to meet the

business strategic needs • Introduce and organize technological

disciplines.

HRD Process• Developing an Enabling Culture and Climate• Information Sharing• Empowerment• Structures• Develop the knowledge capital• Acts as change agent• Enlightened unions• Business strategies• Leadership development

• Talent scouting• Teambuilding• Develop HRD Sub –systems• Managing Costs

Role of HRD• Planning• Staffing• Appraising and compensating• Training and development• Employee relations• Organizational Environment

New HRD Role

• Business Strategy Formulation• HR Policy Formulation• Culture building• Creation of knowledge (and skill) wealth• Agents of change

Role of an HRD Manager

• A searcher on a voyage of discovery• Researcher to bring in best practices• In-sight based person• Strategic planner to be a co-partner with

management• Agent of change• Counselor• Advisor• Developer

Organization of the HRD Department

HRD Manager

HR Information Assistant

Recruitment and selection Specialist

Employee relations specialist

Compensation and benefits specialist

Training and development specialist